Information Assistant-Part-Time

Salary : $23.79 - $25.24 Hourly

Location : Bloomington, MN

Job Type : Part Time

Job Number : 2025-00029

Department : Community Services

Opening Date : 02 / 28 / 2025

Closing Date : 3 / 23 / 2025 11 : 59 PM Central

FLSA : Non-Exempt

Bargaining Unit : AFSCME

Primary Objective

The City of Bloomington is seeking an individual to provide prompt, accurate, and courteous information desk services for employees and the public in a manner that will project a positive image of the City.

CITY VALUES & EXPECTATIONS

• Models and contributes to a positive work environment, culture of communication, engagement, and safety
• Communicates effectively and respectfully with employees and the general public, including but not limited to those of diverse racial, ethnic, religious,s and socioeconomic backgrounds
• Works cooperatively as a member of a team; develops and maintains effective working relationships with diverse coworkers and community members; consistently brings a high level of self-awareness and empathy to all personal interactions
• Embraces the City's shared values and contributes towards accomplishing the City's vision and goals by being creative, innovative, continuously learning, and communicating clearly

Examples of Duties

KNOWLEDGE, SKILLS, & ABILITIES REQUIRED

Minimum / Desirable Qualifications

MINIMUM QUALIFICATIONS

DESIRABLE QUALIFICATIONS

Supplemental Information

SUPERVISION OF OTHERS

This position does not supervise others.

Anticipated Hiring Range : $2 3 7 9 - $2 5 24 Hourly

2025 Full Salary Range : $23.79 - $31.72 Hourly

Part-Time; Non-Exempt; Union; Benefits Ineligible

The City of Bloomington is an Equal Opportunity Employer and is committed to creating a diverse workforce that reflects the community we serve. Applicants who are black, indigenous or persons of color are encouraged to apply. We also encourage women, veterans, members of the LGBTQIA community, and individuals with disabilities to apply.

The position description does not constitute an employment agreement between the employer and employee and is subject to change by the employer as the needs of the employer and requirements of the job change

Ongoing Part-Time employees who are employed for more than 6 months will make contributions to the pension program (PERA) through payroll deductions unless they qualify for one of the exemptions. In addition, Part-Time may receive Paid-time Off (PTO) at rate outlined in employee handbook and eligable for paid parental leave after 6 months of employment.

Temporary / Seasonal employees do not receive benefits outside of Paid-time Off (PTO) at rate outlined in employee handbook.

The City of Bloomington (City) is asking you to supply information (data) as part of your application for employment with the City. The Minnesota Government Data Practices Act (MGDPA) classifies this data as private data about you.The law does not require you to provide the data and there is no legal consequence for refusing to provide the data. However, if you do not provide the requested data, the City may not have enough information to consider your application and you may not move forward in the selection process.If you do provide the data, City employees and its agents may have access to your private data if their work assignments reasonably require access. The hiring manager or supervisor, human resources employees, and members of an interview panel, which may include non-City employees, will have access to some of your private data during the application and selection process. State or federal law or a court order may allow others to have access to your data also. The City will not disclose any of your private data to any member of the general public without your permission.The MGDPA classifies the following information as public data about applicants : veteran status, relevant test scores, rank on eligible list, job history, education and training, and work availability. If you are a finalist for the position, your name is also public. A "finalist" is a person the City selects for an interview.Do you agree to supply the data the City is requesting as part of your application for employment?

I understand that in order for my application to receive every consideration in the selection process, I must complete the following supplemental questionnaire completely for this position. Attaching a resume is NOT a substitute for completing an answer. If a question is answered by the statement "See Resume", the question will be treated as if there is no answer. The information I provide will be reviewed and used to determine my eligibility to move forward in the selection process. Unanswered questions, incomplete responses, false statements, omissions, or partial information may result in disqualification from the selection process. If the supplemental question is not applicable to you, please indicate N / A.

I have read and understand the above instructions regarding supplemental questions.

Did you read and review the Working Conditions and Physical Demands checklist and the Remote Work availability? Once you click on the link , scroll down to the Other Necessary Requirements section of the Job Description to view information.

This is a reminder that you should check your Spam / Junk folder as emails from the City of Bloomington might end up being received in those folders and not your inbox. Please note that the City won't send out communications until after the job posting has officially closed unless the posting clearly states otherwise. Please acknowledge that you have read and understood this informational message.

If chosen for this position are you willing to accept the starting rate of $23.79-$25.24 per hour?

Please indicate your highest level of education completed.

If you indicated you have post-secondary education, please summarize coursework or list degree earned, area of study, name of institution and dates you attended. If not applicable to you, indicate N / A.

Do you possess work experience operating a telephone operating system or serving as a public-facing concierge at a business or other organization?

If you indicated you have work experience in operating a telephone operating system or serving as a public-facing concierge at a business or other organization, please summarize your experience, including Job Title, place of employment, and relevant job duties. If not applicable, indicate N / A.

Are you proficient with Microsoft Office programs, specifically Word and Outlook?

How many years of providing customer service experience do you possess?

If you indicated that you have experience in customer service, please summarize that experience including Job title, name of business or organization, and dates of employment. if this does not apply to you, please indicate N / A.

Do you have the ability to communicate tactfully and effectively with the general public and employees?

If you indicated that you have the ability to communicate tactfully and effectively with the general public and employees, please provide 1-2 examples of when you have demonstrated this in this past including Job Title, name of company, and dates of employment. If this does not apply to you, please indicate N / A.

Do you have the ability to consistently work assigned shifts

Are you able to lift packages up to 30 pounds?

Do you possess knowledge of the City and / or the Center for Arts operations and personnel? (Check all that apply)

Do you fluently speak a second language, in addition to English, that has a recognized presence in the community? Recognized prevalent languages in the City of Bloomington are Spanish, Somali, Vietnamese, Chinese Mandarin, and Cambodian (Khmer). Fluent means you can sustain a conversation, demonstrate intelligible pronunciation which doesn't interfere with understanding, and communicate at informal and some formal levels.

If you indicated you speak a language other than English that you are FLUENT in, please list the language(s) and years spoken. If not applicable, please indicate N / A.

This question is to determine your status as a veteran under the Veteran's Preference Statute, Minnesota Statutes, 43A.11. Please check the statement below which best describes your current Veteran's status :

If you are a Veteran and achieve the minimum passing rating, do you wish to apply your veteran's preference bonus points?If you answer yes, you MUST complete the City of Bloomington's Veteran Preference Questionnaire () and either attach it to this application or send / deliver / fax it to the Human Resources Division with a copy of your form DD-214. Disabled veterans must also supply form FL-802 or an equivalent letter from a service retirement board. Spouses applying for preference points must supply their marriage certificate, the veteran's DD-214 and FL-802 or death certificate. Your veteran's preference points cannot be considered without supporting documentation. All documentation must be received in the Human Resources Division no later than 7 calendar days after the deadline date for the position.

Required Question

Salary : $2 - $9