Welcome Cabin Trail Attendant

JOB DESCRIPTION

Job Summary

The Welcome Cabin Trail Attendant will assist trail visitors with information and merchandise sales inside the Welcome Cabin. This position will perform daily operations of sales, balancing cash to merchandise sales, and maintaining cleanliness of the facility. Applicants must maintain a positive attitude, be outgoing, and willing to work with guests of all ages. We are looking for an enthusiastic, energetic, team player, committed to visitor enjoyment.

Essential Functions and Responsibilities

• Opens and closes Welcome Cabin.
• T-shirt merchandise sales.
• Possess basic and accurate math skills.
• Demonstrates excellent customer service skills, responds to customer needs, and requests.
• Must be able to work independently and handle most customer questions without assistance.
• Must be able to operate a cash register, and handle cash and check transactions.
• Maintains an accurate count of merchandise sales. Keeps an accurate daily balance sheet of cash received and shirts sold, and balance all sales.
• Guided Hikes
• Efficiently, courteously, and friendly answers frequently asked questions.
• Must be guest-oriented and enjoy working with the public.
• Maintain regular attendance.
• Other duties and responsibilities related to the nature of the job may be assigned as needed.

Requirements

• Must have your own transportation to and from work.
• Must pass drug screen and criminal background check.
• Attendance required to ensure ability to operate train on normal schedule.
• Attitude/cooperation: always maintain courteous and professional manner with co-workers and the general public.
• Must be able to sit and stand for long periods of time. Requires physical mobility (i.e., the ability to move in and around different areas of the depot, hand and arm movement). Requires long hours of sitting, standing, and bending.
• Ability to follow instructions of supervisor/facility manager in order to adhere to company policies and safety guidelines.
• Safely perform job duties that are explained during sales and safety training.
• Interact with customers, including greeting them, selling merchandise, and answering general questions.
• Must be able to interact well with coworkers.

Competencies

• Communication Proficiency
• Customer Service Focus to Visitors
• Responsibility to Job and Visitors
• Trustworthy and Ethical
• Teamwork Oriented

Work Environment

While performing the duties of this job, the position regularly works inside the Trail Welcome Cabin equipped with open air / fan.

Physical Demands

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

• While performing the duties of this job, the employee is regularly required to talk and hear.
• Physical ability to stand or sit for long periods of time. Use hands to handle and control objects, and perform repetitive movements.
• This position can require standing, walking, bending, kneeling, stooping, crouching throughout the day.
• The employee may occasionally lift and/or move items over 20 pounds.
• Specific vision abilities required by this job include close vision.
• The employee will be working indoors and outdoors.

Position Type/Expected Hours of Work

This is a part-time, seasonal position. The season begins Memorial Day weekend and ends the last weekend in September. Days and hours of work are Saturday 12:00 p.m. to 6:00 p.m. and Sunday, 1:00 p.m. to 6:00 p.m., 2 days per week. Hours may vary from this schedule. Time off can be scheduled with advance arrangements.

Education and Experience

High school diploma or general education degree (GED) preferred but not required. High school students are welcome to apply.

Will be trained by Parks and Recreation staff members.

Other Requirements

• Proof of citizenship and/or eligibility to legally work in the United States.
• Must submit to and pass a pre-employment drug test and criminal background.
• Maintain a professional appearance and attire.
• Maintain regular attendance.

Other Duties

Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities, and activities may change at any time with or without notice.

To Apply

To complete an application, please visit the City of Bluefield Municipal Complex at 200 Rogers Street, Bluefield, WV 24701.

OR

Resumes may be emailed to: aheltzel@bluewv.org. Please include position applying for in the subject line.

OR

You may also mail your resume to:

Anthony Heltzel
Director of Human Resources
City of Bluefield
200 Rogers Street
Bluefield, WV 24701

The City of Bluefield is an Equal Opportunity Employer