What are the responsibilities and job description for the Library Assistant II - Part-Time position at City of Boca Raton, FL?
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Job Description
Be a part of the team that helps make the City of Boca Raton one of the best places to live, work and play! We provide world class services, parks, beaches, and public safety. This can only happen when the best, brightest, and most committed individuals come to work for our City. We encourage like-minded individuals to apply and be part of our team! Come join us #WorkforBoca
POSITIONS ARE AVAILABLE FOR THE FOLLOWING SECTION AND SCHEDULE:
Account Services
Must be available to work 20 - 25 hours per week including days, nights and weekends.
Must be available to work 20 - 25 hours per week including days, nights and weekends.
General Definition of Work:
Performs a variety of specialized library work at one of the City's public library facilities. Work is performed under general supervision.
Essential Functions
- Answers specific research and instructional questions for patrons in person, by telephone, and by mail; oversees and assists in the production of subject or age-level materials including bibliographies.
- Introduces and instructs children and teens in the use of information retrieval tools, the library's online catalog, and various computer software applications.
Account Services Section:
- Interacts with patrons in order to assist them in using library services/equipment, programs, and facilities, collect/cancel fines or fees as appropriate, answer questions, identify patron service needs or locate materials.
- Trains staff in the use of a variety of databases, activities, policies/ procedures, and office equipment in order to ensure that employees complete assignments correctly and use the equipment properly.
- Supports staffing of the Check-Out Desk(s) in order to assist patrons in checking materials in or out, placing holds, registering patrons, taking fines and fees, and resolving problems.
- Processes requests for library materials/information received by phone, fax, email, or in person in order to provide patrons with requested materials/information.
- Supports circulation technology including the circulation module, scanners and printers.
- Supports the collection and reporting of circulations and other statistics as assigned.
- Performs related work as required.
Knowledge, Skills and Abilities
Knowledge of:
- Library principles, methods, materials, programs, and practices.
- Use of personal computers, basic software applications, peripheral devices, and the Internet.
- Establish and maintain effective working relationships with other library employees.
- Establish and maintain effective working relationships with library patrons.
- Understand, follow and explain a variety of library policies and procedures.
- Learn/perform a variety of work activities with the assigned Department/Division.
- Explain/demonstrate procedures for performing a variety of work activities.
- Express ideas effectively, both orally and in writing.
Minimum and Preferred Qualifications
Minimum Qualifications:
- Associate’s degree from an accredited college or university, or 60 completed course credits from any accredited college or university; and
- One (1) year of experience working with the public or supporting public services.
- Bachelor's degree.
- Minimum of one (1) year work experience working in libraries, bookstores, educational or cultural organizations.
The background check process for this position may include:
- Criminal Background Check
- Employment Verification
The City of Boca Raton is an Equal Opportunity, Inclusive, Veteran's Preference Employer and Drug Free Workplace. It is the policy of the City of Boca Raton to prohibit discrimination on the basis of race, color, religion, gender, gender identity or expression, marital status, age, national origin, disability, pregnancy, familial status, sexual orientation, genetic information, or any other status or condition protected by applicable federal, state or local laws.
