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Fleet Quality Assurance Assistant

City of Boca Raton
Boca Raton, FL Full Time
POSTED ON 12/24/2024 CLOSED ON 1/23/2025

What are the responsibilities and job description for the Fleet Quality Assurance Assistant position at City of Boca Raton?

The position includes direct communication with customers, preparing work orders with accurate information, contact with outside vendors, and scheduling the work of technicians by planning, scheduling, directing, and managing technicians' daily activities. Exercises considerable initiative and independent judgment in completing assigned duties to ensure the safety and operability of City-owned equipment. Duties are performed under the supervision of the Fire Rescue Fleet Manager. Ability to perform maintenance and mechanical repair work as required on diversified gasoline and diesel vehicles including fire rescue apparatus and heavy equipment. 
  • Reviewing and assuring correct use of purchase orders for all vendor purchases.
  • Communicate with City vendors regarding the repairs and maintenance of equipment.
  • Maintains correct and accurate data collection for maintenance operational records.
  • Checks newly purchased equipment to ensure conformance with specifications.
  • Prepare reports and maintain records.
  • Provides direct assistance to the Fire Rescue Fleet Manager with all Fire Rescue fleet projects and procedures.
  • Drafts work orders for service and reviews completed work orders for accuracy.
  • Ensures adherence to established maintenance schedules for Fire Rescue equipment.
  • Quality control checks repairs selected on a random basis.
  • Performs all duties of a Vehicle Technician, as required.
  • Participates in and assists in the maintenance repair, and modification of Fire Rescue vehicles and equipment.
  • Provides technical assistance and direction to technicians on difficult or unusual problems involving repairs.
  • Provides input to the Fire Rescue Fleet Manager on technician work performance.
  • Performs advisory and technical work in the operation of the Fire Rescue vehicles and equipment maintenance program.
  • Maintains shop compliance with all risk management programs, ensuring compliance with all applicable rules and regulations.
  • Participates in technical training and safety meetings.
  • Attends training programs to maintain knowledge of troubleshooting and repair of gasoline and diesel vehicles, fire rescue apparatus, and heavy equipment.
  • Operates equipment safely and notifies supervisor of any unsafe work condition or practice.


Knowledge of:
  • service procedures pertaining to air, hydraulic, vacuum, and electric braking systems
  • operational and safety procedures in operating heavy and light-duty towing vehicles
  • hydraulic system repairs to include hose fabrication, pump overhaul, control valve service, and circuitry.
Skill in:
  • repair and maintenance of gasoline and diesel engines.
  • removal and installation of major unit components (engines, transmissions, axles, etc.) and ability to repair as required.
Ability to:
  • provide guidance and direction to other employees.
  • understand and carry out detailed oral and written instructions.
  • use and safely operate a wide variety of hand and power tools associated with the automobile/heavy equipment trade.
  • plan and conduct job-related training for others.
  • perform computer data entry to account for repair time spent and flat rates charged.
  • operate a personal computer using program applications appropriate to Fleet management.
  • communicate effectively both orally and in writing.
  • perform work safely in accordance with departmental safety procedures and the City's Safety Program.
  • formulate, fabricate, and maintain special vehicles and equipment to fill the needs of Fire Rescue Services.
  • establish and maintain effective working relationships with customers, co-workers, subordinates, and the general public.


  • High School Diploma or GED equivalency or any combination of education and experience equivalent to graduation from high school
  • One (1) year of work experience in the repair and maintenance of automotive and/or medium/heavy trucks.
  • Must possess a valid State of Florida class 'E' driver's license with no more than six (6) points in the last three (3) years. 

PREFERRED QUALIFICATIONS:
  • Previous mechanical repair and maintenance experience with Fire Apparatus (i.e. fire engines, aerial apparatus, diesel powered ambulances, etc.)
  • ASE Medium/Heavy Truck Certifications
  • Emergency Vehicle Technician Certifications
  • Possession of valid State of Florida Class "B" CDL driver's license with no more than six (6) points in the last three (3) years. 
  • Possession of at least three (3) current Automotive Service Excellence (ASE) certifications

POST OFFER PRE-EMPLOYMENT SCREENING REQUIREMENTS:

Final offer and employment are contingent upon successful completion of the following post-offer, pre-employment screening items:

  • Criminal Background Check
  • Employment Verification
  • Motor Vehicles Report (MVR) Check
  • Workers' Compensation
  • Drug and Alcohol Screen
  • Physical

SPECIAL REQUIREMENTS:

This position is called on to move/transfer heavy vehicles and a CDL licensure is required by the essential functions of the position. Although unlicensed candidates will be considered for employment, new hires must utilize employer provided resources to obtain CDL licensure prior to the end of the probationary period.

PHYSICAL AND ENVIRONMENTAL DEMANDS AND CONDITIONS:

The environmental conditions and physical demands described herein are representative of those that must be met by an employee to successfully perform the essential functions of this job.

  • Occasionally ascending or descending ladders, stairs, scaffolding, ramps, poles and the like
  • Continuously moving self in different positions to accomplish tasks in various environments including tight and confined spaces
  • Occasionally remaining in a stationary position, often standing, or sitting for prolonged periods.
  • Continuously moving about within the immediate work area to accomplish tasks.
  • Continuously moving from one worksite to another 
  • Continuously adjusting or moving objects up to 50 pounds in all directions
  • Continuously communicating with others to exchange information
  • Continuously repeating motions that may include the wrists, hands and/or fingers
  • Continuously operates a computer and other equipment using motions requiring manual dexterity or fine motor skills
  • Continuously operating machinery and/or power tools
  • Continuously operating motor vehicles or heavy equipment
  • Continuously assessing the accuracy, neatness and thoroughness of the work assigned
  • Continuously demonstrating the ability to observe details accurately and identify variances
  • Continuously lift/carry objects 50 pounds or less
  • Continuously push/pull objects 50 pounds or less
  • Occasionally working in a normal office environment with few physical discomforts
  • Continuously working in an area that is somewhat uncomfortable due to drafts, noise, temperature variation or the like.
  • Occasionally working in an area that is very uncomfortable due to extreme temperature, noise levels, or other environmental conditions.
  • Occasionally working in an outdoor area where exposure to animals, reptiles and/or insects may occur.
  • Continuously working with equipment or performing procedures where carelessness would probably result in minor cuts, bruises or muscle pulls
  • Continuously demonstrating regular in office attendance.

POST-OFFER BACKGROUND REQUIREMENTS:

The background check process for this position may include:

  • Criminal Background Check
  • Employment Verification
  • Reference Checks
  • Motor Vehicles Report (MVR) Check
  • Workers' Compensation
  • Drug and Alcohol Screen
  • Physical

Salary : $25 - $40

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