What are the responsibilities and job description for the Airport Operations Specialist position at City of Boise?
Summary Statement
The Boise Airport keeps growing! To keep the traveling public safe and secure, we are hiring additional Airport Operations Specialists. In this crucial role, you'll have an opportunity to work with a great team of people in the airport's truly impressive operations hub. BOI offers a great place to start and grow your career!
Essential Functions
Handles moderately complex issues and problems and refers more complex issues to higher-level staff
Participates in patrolling airport property by vehicle. Monitors movement and airport access through security access tracking software and responds to all alarms. Monitors and controls multi-faceted enhanced closed-circuit television (CCTV) and access control systems using computer software.
Provides customer service to the public and airport community. Maintains lost and found programs. Manages incoming customer service phone calls and assists and guides airlines and airport vendors. Regulates and enforces rules and regulations. Responds to the City of Boise's clerk’s office and court proceedings when tickets are contested.
Operates and monitors radio and phone systems to communicate airport functions and emergencies on and around the airport. Operates and/or monitors flight information displays, weather displays, runway surface sensor displays, fire detection systems, and emergency notifications. Operates computer terminals.
Performs security functions and has responsibilities in compliance with 49 CFR 1542, including inspections and patrols. Performs security inspections of people, property, and vehicles in both indoor and outdoor locations using a variety of tools and equipment.
Reports airport and airfield conditions. Inspects non-movement areas. Monitors local and regional weather patterns. Reports conditions during winter operations. Monitors airport non-movement areas for foreign object debris (FOD). Responds to all emergencies and medical incidents. Interacts with victims, emergency responders, and witnesses and completes appropriate reports. Works and assists the incident command.
Performs other duties as assigned. Nothing in this job description restricts management's right to assign or reassign duties and responsibilities to this position at any time.
Requirements
Required Knowledge, Experience, And Training
Preferred Knowledge, Experience, And Training
Applicants Must Be Able To Pass
The physical effort characteristics and working environment described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
Physical Efforts
While performing the duties of this job the employee is occasionally lifting/carrying up to 10 pounds and rarely lifting/carrying up to 20 pounds. Also, the employee is occasionally pushing/pulling up to 50 pounds and rarely pushing/pulling up to 75 pounds. The noise level is always moderate and frequently very loud. Work includes sensory ability to talk, hear, smell, and touch. Work in this position also includes close vision, distance vision, peripheral vision, and depth perception. Employees will sit, stand, walk, stoop, kneel, crouch, crawl, reach, and grasp. Position requires hand/finger dexterity.
Working Environment
The work environment will include inside conditions, outdoor weather conditions, extreme temperatures, in wet and humid conditions, areas of dust, odors, mist and gases, or other airborne matter. Employees are exposed to electrical hazards, work in/at heights, and confined spaces. Employees will also drive a vehicle as part of this position. Exposed to paved and unpaved areas, aircraft, and vehicle traffic, and winter weather.
This position works: varying shifts in a 24/7 operation, including holidays and weekends.
The Boise Airport keeps growing! To keep the traveling public safe and secure, we are hiring additional Airport Operations Specialists. In this crucial role, you'll have an opportunity to work with a great team of people in the airport's truly impressive operations hub. BOI offers a great place to start and grow your career!
- Enforces transportation security administration regulations and airport security regulations.
- Conducts duties under Transportation Security Administration (TSA) and Federal Aviation Administration (FAA) regulations, patrols airport property and the perimeter fence line, performs security inspections and issues parking tickets when enforcing curb violations.
- This position works under general supervision.
Essential Functions
Handles moderately complex issues and problems and refers more complex issues to higher-level staff
Participates in patrolling airport property by vehicle. Monitors movement and airport access through security access tracking software and responds to all alarms. Monitors and controls multi-faceted enhanced closed-circuit television (CCTV) and access control systems using computer software.
Provides customer service to the public and airport community. Maintains lost and found programs. Manages incoming customer service phone calls and assists and guides airlines and airport vendors. Regulates and enforces rules and regulations. Responds to the City of Boise's clerk’s office and court proceedings when tickets are contested.
Operates and monitors radio and phone systems to communicate airport functions and emergencies on and around the airport. Operates and/or monitors flight information displays, weather displays, runway surface sensor displays, fire detection systems, and emergency notifications. Operates computer terminals.
Performs security functions and has responsibilities in compliance with 49 CFR 1542, including inspections and patrols. Performs security inspections of people, property, and vehicles in both indoor and outdoor locations using a variety of tools and equipment.
Reports airport and airfield conditions. Inspects non-movement areas. Monitors local and regional weather patterns. Reports conditions during winter operations. Monitors airport non-movement areas for foreign object debris (FOD). Responds to all emergencies and medical incidents. Interacts with victims, emergency responders, and witnesses and completes appropriate reports. Works and assists the incident command.
Performs other duties as assigned. Nothing in this job description restricts management's right to assign or reassign duties and responsibilities to this position at any time.
Requirements
Required Knowledge, Experience, And Training
- High school diploma or equivalent.
- FAA and TSA regulations;
- airport and airline operations and security;
- federal, state and local laws, regulations, policies, and procedures related to the operations of a certified, commercial airport;
- terminal and communication procedures and technical aviation issues, equipment, and administration;
- computer usage including related software; and
- safety practices and precautions sufficient to recognize and correct hazardous situations
- prepare clear and accurate reports;
- prioritize work and relay information during stressful and emergency situations;
- adopt and/or modify established practices and procedures to emergency situations;
- accomplish multiple tasks accurately with frequent interruptions;
- communicate effectively in the English language at a level necessary for efficient job performance; and
- perform all essential functions as assigned by an authorized employee, supervisor, and/or manager with or without reasonable accommodation.
Preferred Knowledge, Experience, And Training
- 1 year of experience conducting TSA 1542 compliance inspections or
- experience as a pilot, crew member, flight dispatcher or military experience.
- American Association of Airport Executives (AAAE) training and credentials, including “Airport Certified Employee” (ACE) and basic or advanced “Airport Safety and Operations Specialists” (ASOS) Certification.
- FEMA NIMS 100, 200, 700, and 800 Certification.
- Valid state-issued driver’s license.
Applicants Must Be Able To Pass
- City of Boise background check processes which includes a criminal history check and reference checks in accordance with the City of Boise Hiring Process Regulation
- Driving Record Check
- Transportation Security Administration background check (SIDA)
The physical effort characteristics and working environment described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
Physical Efforts
While performing the duties of this job the employee is occasionally lifting/carrying up to 10 pounds and rarely lifting/carrying up to 20 pounds. Also, the employee is occasionally pushing/pulling up to 50 pounds and rarely pushing/pulling up to 75 pounds. The noise level is always moderate and frequently very loud. Work includes sensory ability to talk, hear, smell, and touch. Work in this position also includes close vision, distance vision, peripheral vision, and depth perception. Employees will sit, stand, walk, stoop, kneel, crouch, crawl, reach, and grasp. Position requires hand/finger dexterity.
Working Environment
The work environment will include inside conditions, outdoor weather conditions, extreme temperatures, in wet and humid conditions, areas of dust, odors, mist and gases, or other airborne matter. Employees are exposed to electrical hazards, work in/at heights, and confined spaces. Employees will also drive a vehicle as part of this position. Exposed to paved and unpaved areas, aircraft, and vehicle traffic, and winter weather.
This position works: varying shifts in a 24/7 operation, including holidays and weekends.
