What are the responsibilities and job description for the Interpretive Tour Guide position at City of Boise?
The Department of Arts & History is looking for two enthusiastic tour guides interested in interpretive cultural work. These guides will work with the Public Art and History/Archives divisions to give previously created tours (related to Boise History and to the city’s Public Art collection) to the public 3x weekly. The guide schedule will include at least one weekday evening and Saturday from 9 am - 1 pm (no exceptions). Guides will receive training in the public art process, Boise’s public art collection, and Boise's history and culture.
- Greeting and welcoming customers to the tour.
- Informing customers about the itinerary for each tour.
- Planning itineraries in accordance with weather forecasts and the length of each tour.
- Familiarizing yourself with the tour content.
- Familiarizing customers with tour content.
- Encouraging guests to apply sunscreen regularly and to remain hydrated, if applicable. Prior experience as a tour guide is advantageous.
- Directing customers to other, non-competing services that might be of interest to them.
- Performs other duties as assigned. Nothing in this job description restricts management's right to assign or reassign duties and responsibilities to this position at any time.
- Minimum 1 year of customer service experience
- Excellent communication skills with a talent for storytelling
- Personable and engaging with a good sense of humor
- Creative thinker with strong improvisation skills
- Highly organized with strong time management abilities
- Comfortable working independently and making quick decisions
- Physically able to stand and walk for extended periods
- Availability to work evenings and weekends
Special Requirements
Applicants must be able to pass:
City of Boise background check processes which include a criminal history check and reference checks in accordance with the City of Boise Hiring Process Regulation
The physical effort characteristics and working environment described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
Physical Efforts
While performing the duties of this job the employee is occasionally lifting/carrying up to 10 pounds. Also, the employee is occasionally pushing/pulling up to 10 pounds. The noise level is occasionally moderate. Work includes sensory ability to talk and hear. Employees will reach and grasp. Position requires hand/finger dexterity.
Working Environment
The work environment will include inside conditions and outdoor weather conditions.
Salary : $16 - $18
