Performance Analyst III

• Handles complex issues and problems and refers only the most complex issues to higher-level staff. Is capable of performing all duties of a Performance Analyst I and II, and provides leadership, coaching, and/or mentoring to a subordinate group, as needed. 
• Conducts advanced data analyses, builds dashboards and develops reports that directly impact city services and strategic initiatives. Uses statistical methods, business intelligence tools and data visualization techniques to uncover insights that drive continuous improvement and inform executive decision-making. Works with a diverse range of data sources, including people data, financial data, operational metrics and community engagement data. 
• Contributes to the development and execution of data governance policies, best practices and training programs. Helps cultivate a citywide culture of data-driven decision-making by supporting data literacy efforts and providing technical assistance to city departments. 
• Supports the city’s enterprise performance management program by developing and refining performance metrics, tracking progress toward strategic goals and providing data-driven recommendations that shape policy and operations. Ensures city leaders have timely access to insights that guide policy, program evaluation and resource allocation. 
• Works closely with internal departments to understand their data and performance needs. Builds partnerships across the organization to align analytics efforts with the city’s strategic priorities. Serves as a bridge between data and decision-makers, translating complex analyses into compelling narratives that drive action. Develops presentations, reports, and dashboards that communicate insights to both technical and non-technical audiences. 
• Identifies opportunities to enhance data collection, reporting and analyses processes. Collaborates with cross-functional teams to streamline workflows, automate reporting and leverage new technologies that expand the city's analytical capabilities. 
• Performs other duties as assigned. Nothing in this job description restricts management's right to assign or reassign duties and responsibilities to this position at any time.

• data analytics, data visualization, performance evaluation, data governance and performance measurement methodologies and best practices
• advanced use of BI tools, SQL or other database query or scripting methods
• training and development principles and practices
• computer usage including related software.
  
  Ability to:
• analyze complex datasets from multiple sources and translate findings into meaningful insights
• develop dashboards and visualizations that effectively communicate key metrics and trends to diverse audiences
• manage multiple projects simultaneously while meeting deadlines
• use creative problem solving to generate new perspectives and innovative solutions
• adapt to evolving technologies and analytical methodologies to improve decision-making
• collaborate and partner strategically across functions to solve complex business problems
• communicate complex information clearly and effectively to technical and non-technical audiences at all levels of the organization
• build trust and maintain effective relationships with diverse stakeholders
• communicate effectively in the English language at a level necessary for efficient job performance
• perform all essential functions as assigned by an authorized employee, supervisor and/or manager with or without reasonable accommodation.
  
  Preferred Knowledge, Experience, And Training
  Master's degree and five years of progressive experience applying analytical methods to business problems, driving improved decision-making and outcomes.
  
  Experience working in local government or the public sector.
  
  Knowledge of data science tools and methodologies.
  
  Special Requirements
  Applicants must be able to pass:
  
  City of Boise background check processes which includes a criminal history check and reference checks in accordance with the City of Boise Hiring Process Regulation
  
  Education Verification
  
  Criminal Justice Information System background check (CJIS)
  

Salary : $68,000 - $80,500