Records Tech III - Police

Records Tech III - Police

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Records Tech III - Police

Salary

17.53 - $20.81 Hourly

Location

Boise, ID

Job Type

Full Time Regular

Job Number

23 -07074

Department

Police

Opening Date

02 / 25 / 2025

Closing Date

3 / 18 / 2025 12 : 00 PM Mountain

Description

Benefits

Questions

Summary Statement

The City of Boise is looking for an outgoing team player to join our Police Department's Records Division!

Records Technicians work 40 hours a week , typically (4) ten-hour shifts . Shifts vary based on seniority . Must be able to work all shifts, including nights, days, weekends, and holidays. Must be able to work up to 1 0 hours a day.

This position is eligible for shift differential pay in addition to the hourly wage.

Swing shift : additional 5% if half of shift is scheduled after 5 : 00 P.M.

Night shift : additional 7.5% if half of shift is scheduled after 9 : 00 P.M.

The Ideal Candidate Will :

Possess knowledge of computers and various software; database principles and applications; correct English language usage, including spelling, grammar, and punctuation.

Have the a bility to learn police records activities, applicable laws, rules, and regulations relating to law enforcement records, and law enforcement codes and terminology.

Enter and verify data with a high degree of accuracy; recognize and correct input errors.

Review documents related to department operations; observe, identify, and problem-solve office operations and procedures; learn to interpret and explain department policies and procedures.

Maintain the confidentiality of information as prescribed by law.

Take an empathetic and compassionate customer service approach to contact with the public as the information you may handle could be graphic and / or disturbing in nature.

Have the ability to review documents for accuracy, completeness, and compliance.

Compile data and information for reports, compose letters and memoranda.

Explain policies and procedures.

Organize, prioritize, and coordinate work activities; work independently and effectively with others in a team environment; multi-task.

Communicate clearly and concisely, both orally and in writing.

Essential Functions

Handles complex issues and problems and refers only the most complex issues to higher-level staff. Is capable of performing all duties of a Records Technician I and II, and provides leadership, coaching, and / or mentoring to a subordinate group, as needed.

Processes police records according to records management regulations, policies and procedures. Reads and interprets crime reports which include city, state and federal statutes. Utilizes Federal Bureau of Investigations (FBI) guidelines to classify events into the records management system.

Maintains security, privacy and confidentiality of police records. Determines which police records can be released to other agencies according to policies and procedures.

Classifies and updates police report data and documents electronically transferred into the Records Management System using the National Incident-Based Reporting (NIBRS) federal regulations. Provides error checking and system / data audits for quality. Prepares specific reports. Enters, updates and purges and validates pertinent data according to governing rules, policies and procedures.

Provides administrative and technical support to internal police staff using software systems. Assists the public in obtaining police services by determining their needs and directing them to the appropriate resources.

Packages case reports for submission to the City of Boise and Ada County Prosecutor's Offices, including submitting electronic documents, photos and citations. Coordinates with operations units to assist with compiling complete case reports. Coordinates with outside agencies to provide and gather information necessary to process cases. Ensures all agencies involved have appropriate paperwork about relevant cases.

Performs other duties as assigned. Nothing in this job description restricts management's right to assign or reassign duties and responsibilities to this position at any time.

Requirements

Required Knowledge, Experience, And Training

High school diploma or equivalent and four years of experience in administrative support or customer service, or an equivalent combination of education and / or experience.

Knowledge of : general office practices, procedures, and equipment; computer usage, including related software; customer service techniques; mathematical computations and data operations; organization and evaluation of crime report data; and the functions of law enforcement.

Ability to : work with high levels of accuracy, both independently and as part of a team; operate with sound professional judgment and ethics, displaying tact, discretion and professionalism; communicate effectively in the English language at a level necessary for efficient job performance; and perform all essential functions as assigned by an authorized employee, supervisor and / or manager with or without reasonable accommodation.

Individuals must be capable of operating vehicles safely and have an acceptable driving record.

Preferred Knowledge, Experience, And Training

Six years of progressively responsible experience in law enforcement records.

Knowledge of : National Crime Information Center (NCIC) certification and teletype familiarity; and the National Incident-Based Reporting System (NIBRS) and guidelines.

Licensing And Other Requirements

Have or obtain within six months of employment : National Crime Information Center (NCIC) certification and teletype familiarity.

Special Requirements

Applicants must be able to pass :

City of Boise background check processes which includes a criminal history check and reference checks in accordance with the City of Boise Hiring Process Regulation

Criminal Justice Information System background check (CJIS)

Working Conditions

The physical effort characteristics and working environment described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Physical Efforts

While performing the duties of this job the employee is occasionally lifting / carrying up to 20 pounds. Also, the employee is occasionally pushing / pulling up to 20 pounds. The noise level is occasionally moderate. Work includes sensory ability to talk and hear. Work in this position also includes close vision, distance vision, peripheral vision and depth perception. Employees will sit, stand, walk, reach and grasp. Position requires hand / finger dexterity.

Working Environment

The work environment will include inside conditions.

This position works : Works day, swing and night shifts as well as weekends and holidays.

Top talent deserves top-notch benefits. The City is among the best in the Treasure Valley when it comes to the benefits and perks we offer our employees.

Most positions are eligible for the general benefits listed here; firefighters, police officers, senior managers, command staff, and directors may be offered other benefit plans.

Healthcare :

ZERO premium medical coverage option for you and your family

Low-cost dental and vision options.

Post-employment health savings account.

Retirement and Investment Plans :

PERSI retirement benefits

401(k) or 457b pre-tax investment options with employer match.

457b Roth after-tax investment options with no match

WellBeing Program :

Up to $500 cash per year for participants.

Alternative transportation incentives.

Paid Leave – City employees receive generous paid leave :

10 hours of vacation per month, and this increases the longer you stay with the City

12 paid holidays every year

8 hours of sick leave per month

10 weeks Parental Leave

Life & Long Term Disability :

Basic Life insurance at no cost to you

Long Term Disability insurance at no cost to you

Other optional benefits :

Pre-tax Flexible Spending Accounts

Supplemental Life Insurance

Supplemental Disability Insurance

Tuition reimbursement

Free local bus pass

Corporate discount programs

AFLAC

Employee Assistance Program for short-term counseling on work, family, finances, and personal issues.

Please visit our website for further details mybenefits.cityofboise.org

Salary : $500