What are the responsibilities and job description for the Utility Billing Services Collector - City of Boise position at City of Boise?
The City Of Boise Welcomes Passionate And Talented People Who Want To Share Our Vision Of Creating a City For Everyone, Demonstrate Drive Toward Fulfilling Our Mission In The Community, And Embody The Values That Are So Important To Our Organization. The Public Works Department Is Hiring For a Utility Billing Services Collector
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- Greets, responds, and contacts customers to collect past monies owed to the city.
- Prepares legal documents for use by legal and law enforcement in involuntary collection procedures.
- Monitors and reports on collection results.
- Reviews and makes recommendations for service suspension, legal action, assignment to collection agencies, or other appropriate action on uncollected accounts.
- Establishes and maintains customer accounts and processes payments.
- Provides information to customers on billing questions and the next steps for collection of bills.
- Work is performed under general supervision.
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