Utility Billing Services Collector - City of Boise

The City Of Boise Welcomes Passionate And Talented People Who Want To Share Our Vision Of Creating a City For Everyone, Demonstrate Drive Toward Fulfilling Our Mission In The Community, And Embody The Values That Are So Important To Our Organization. The Public Works Department Is Hiring For a Utility Billing Services Collector

• Greets, responds, and contacts customers to collect past monies owed to the city.
• Prepares legal documents for use by legal and law enforcement in involuntary collection procedures.
• Monitors and reports on collection results.
• Reviews and makes recommendations for service suspension, legal action, assignment to collection agencies, or other appropriate action on uncollected accounts.
• Establishes and maintains customer accounts and processes payments.
• Provides information to customers on billing questions and the next steps for collection of bills.
• Work is performed under general supervision.
  
  

City employees enjoy a top-notch zero-premium healthcare option for you and your family. Plus, a retirement plan that provides a lifetime annuity, investment matching, a cash-incentive wellness program, public employee student loan forgiveness, paid parental leave, and more. Imagine that.

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