Neighborhood Services Inspector - Code Enforcement Officer

JOB TITLE: Neighborhood Services Inspector- (FKA- Code Enforcement Officer)

DEPARTMENT: Neighborhood Services

REPORTS TO: Neighborhood Services Director

PAY RANGE: Grade 5

WORK OBJECTIVE:

Responsible for delivering high levels of customer service to all residents of the community as a resource for services, referrals for assistance, and community wide educational programs. Responsible for upholding and enforcing codes and ordinances established to protect the public health, safety, and welfare of all residents, business owners and visitors while finding solutions to complex neighborhood issues and concerns. Educates the public about codes and ordinances to obtain voluntary compliance. Investigates all incoming complaints from the general public. Develops programs designed to promote alternative methods for enforcement and long-term compliance. Work as a functional part of the community through outreach and education.

EXAMPLES OF ESSENTIAL FUNCTIONS:

The list of essential functions, as outlined herein, is intended to be representative of the tasks performed within this classification. It is not necessarily descriptive of any one position in the class. The omission of an essential function does not preclude management from assigning duties not listed herein if such functions are a logical assignment to the position.

· Recognizes opportunities for alternative, long term solutions to neighborhood issues and concerns

· Develops and implements programs and projects to solve community wide problems

· Investigates initial complaints from citizens, other departments, media, or others and creates a case file if one is not already assigned by administrative staff

· Investigates and enforces city laws and ordinances

· Maintain currency & consistency with local, state, and federal guidelines (FEMA) to ensure Emergency Operations Plan, equipment and training is in alignment.

· Responsible for deployment when required for Emergency Response damage assessment & other obligated duties

· Outreach and education within the city, before, during and after an emergency

· Works and communicates with all city departments, many local, county and state agencies, residents, business owners and visitors

· Manages assigned area of the city through proactive patrols to detect violations, problems, or blighted locations and assess and develop programs to address neighborhood wide issues through positive reinforcement and innovative programs

· Obtains and secures evidence of violations as necessary for proper case development

· Assist relevant agencies in enforcement of Emergency Orders (e.g., Emergency Order for Water Conservancy)

· Creates case files for self-initiated complaints

· Manages cases through investigation, research, documentation, communication, and enforcement; refers cases to other agencies if needed

· Prepares cases for presentation at hearings

· Inspect rental properties with property owner or agent and notes violations in case file

· Ensures work is done with proper permits (building, fences, electric etc.) and enforces permit issues dealing with special outside events and signage

· Research Land Development codes and zoning ordinances and standards in order to enforce the proper use of a property

· Assist residents when needed; provides contact list of county services, phone numbers, contacts, etc.

· Issues warning/citations

· Responsible and accountable for city equipment to include city vehicles, cell phones, portable radios, badges, and other equipment used for special assignments

· Re-inspects infractions for abatement and compliance

· Complies with all applicable laws, regulations, and guidelines that address conflict of interest and code of ethics for government employees.

· Meets the attendance requirements of the position which is an essential function of this position.

· Performs any other related work as required.

Reasonable accommodations will be made for otherwise qualified individuals with a known disability.

These essential job duties, requirements and skills are not to be construed as a complete statement of all duties, requirements, and skills. This position will be required to perform other job related essential and non-essential duties, requirements, and skills as required.

MINIMUM QUALIFICATIONS:

High school diploma/GED required; one or more years’ experience in code/ordinance compliance inspections in the area of building constructions, zoning, or property maintenance preferred; or an equivalent combination of education, certification, training and/or experience.

· Florida Association of Code Enforcement (F.A.C.E.) Fundamentals of Code Enforcement (Level I) certification or International Code Council (ICC) “code enforcement” (Zoning or Property Maintenance and Housing Inspector) certification required within first year of employment or as soon as is practicable to obtain.

· FEMA ICS certification ICS100 Introduction to Incident Command, ICS 200 Incident Command for Single Resources and Initial Action Incidents and IS 700 National Incident Management System certification required within the first year of employment.

· Possession of a valid State of Florida driver’s license required

KNOWLEDGE, ABILITIES, AND SKILLS:

· Outstanding interpersonal skills

· Ability to work with community groups to find solutions to neighborhood-based issues and concerns

· Knowledge of community resources and their function within the community

· Knowledge of the Emergency Management Incident Command System for emergency response

· Knowledge of City ordinances regarding zoning regulations, codes, procedures and land use requirements

· Knowledge of evidence preparation, affidavits, and statements for court proceedings

· Ability to work effectively with the public, media, contractors, and state and local agencies

· Ability to communicate effectively orally and in writing

· Ability to coordinate and schedule multiple assignments.

· Ability to establish and maintain effective working relations with staff and the public.

· Ability to work in a diverse environment.

PHYSICAL REQUIREMENTS:

Tasks involve the ability to exert light physical effort in sedentary to light work, but which may involve some lifting, carrying, pushing and/or pulling of objects and materials of light weight (5-10 pounds). Tasks may involve extended periods of time at a keyboard or workstation.

ENVIRONMENTAL REQUIREMENTS:

Tasks are regularly performed with exposure to adverse environmental conditions (e.g., dirt, cold, rain, fumes).

SENSORY REQUIREMENTS:

Tasks require sound and visual perception . Tasks require oral communications ability.

Job Type: Full-time

Pay: $49,300.00 - $73,900.00 per year

Benefits:

• 401(k)
• 401(k) matching
• Dental insurance
• Employee assistance program
• Health insurance
• Health savings account
• Paid time off
• Professional development assistance
• Retirement plan
• Tuition reimbursement
• Vision insurance

Schedule:

• 10 hour shift

License/Certification:

• Driver's License (Required)

Security clearance:

• Confidential (Preferred)

Work Location: In person

Salary : $49,300 - $73,900