IT and Security Coordinator

SUMMARY:

The IT and Security Coordinator plays a crucial role in supporting the City by providing expertise in technology, data security, and administrative processes. This position involves managing systems, ensuring data integrity, confidentiality, and implementing secure, efficient processes that align with the City, Safety, and IT best practices. Preferably familiar with Criminal Justice Information Service (CJIS).

Key Responsibilities:

Systems Management:

• Administer and optimize information systems and databases
• Collaborate to ensure seamless integration of technologies
• Provide technical support and training for staff on various platforms

Data Security and Compliance:

• Implement and maintain robust data protection measures for sensitive information
• Ensure compliance with data privacy regulations
• Conduct regular security audits and risk assessments of systems
• Assist the Safety & Risk Manager with ID Badge issuing and annual ID Badge exchange

Process Improvement:

• Identify opportunities to streamline processes through technology
• Develop and implement automated workflows and reporting solutions
• Collaborate with teams to understand needs and provide technological solutions
• Create and maintain asset inventory

Reporting and Analytics:

• Generate comprehensive reports and analytics to support decision-making
• Develop dashboards and visualizations for key security metrics
• Ensure data accuracy and integrity across all systems

Project Management:

• Lead technology implementation projects
• Coordinate with vendors and team to ensure successful project delivery
• Develop and implement the set-up of systems to streamline operations and enhance productivity across departments.
• Other duties, projects or responsibilities as assigned.

Qualifications:

• Associates or Bachelors Degree in Information Technology or degree in related field and/or Tech School graduate in related field required.
• Relevant and current IT certifications required.
• 3-5 years of experience in IT, administration or a similar role
• Strong understanding of processes and data management principles
• Excellent problem-solving skills and attention to detail
• Ability to handle sensitive and confidential information with utmost discretion
• Proficiency in Excel, data analysis tools, and other Microsoft Office tools
• Desktop IT experience preferred
• Eager to learn and adapt to new systems and software, demonstrating a commitment to continuous improvement and professional development
• CJIS experience a plus

SUPERVISORY CONTROLS

The Safety & Risk Manager assigns work in terms of general instruction. The supervisor spot-checks completed work for compliance with procedures, accuracy, and the nature and propriety of the final results.

CONTACTS

Contacts are typically with coworkers, other city employees, elected, and appointed officials, contractors, and members of the public.

Contacts are typically to exchange information, resolve problems, motivate, and provide services.

COMPLEXITY/SCOPE OF WORK

This position requires a unique blend of IT knowledge, technical expertise and a strong commitment to data security and privacy. The ideal candidate will be passionate about leveraging technology to enhance operations while maintaining the highest standards of data protection and compliance.

PHYSICAL/MENTAL REQUIREMENTS:

The physical demands described herein are representative of those that must be met by an employee to successfully perform the essential functions of the job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Mobility to work in an office setting, use standard office equipment and stamina to sit for extended periods of time; strength to lift and carry up to 50 pounds; vision to read printed materials and computer screens; hearing and speech to communicate effectively in person or over the telephone. Will need to be able to crawl under desks and on the floor, setting up computer stations.

WORKING ENVIRONMENT:

Work is performed in an office setting.

Conditions of Employment:

A candidate receiving a conditional offer of employment will undergo a background investigation and drug screening.

Salary : $59,310 - $63,870