What are the responsibilities and job description for the Permit Technician position at City of Box Elder?
Welcome to the City of Box Elder, the "Gateway to the Black Hills" of South Dakota and home to Ellsworth Air Force Base. We are a small but dedicated group of professionals who take pride in our work and love serving our vibrant community. Our city is growing, and we have an opening for an experienced person to join our team of seven people in the Planning and Zoning Department as a Permit Technician. This individual would become part of a dynamic, engaging team that values the contributions made by its employees and encourages professional development.
The Permit Technician provides technical and customer service support for building permitting and other office operations.
This is an ideal role for someone who has excellent communication skills, attention to detail, and amazing customer service skills.
If this role sounds like a great fit for you, please read on to find out more about this position and how to apply!
Essential Functions- Duties may include but are not limited to the following:
- Distributes license, permit, and applications to customers; provides assistance in completing applications.
- Answers telephone and greets visitors; refers callers and visitors to appropriate personnel.
- Responds to inquiries regarding regulations, property zoning, floodplain development, licenses, permits, and refers more complex or unusual questions to appropriate personnel.
- Reviews permit applications and plans for completeness and communicates deficiencies to permit applicants. Routes applications, plans, and supporting documents to appropriate personnel.
- Prepares, issues and records approved permits.
- Receives and schedules request for building inspections; distributes requests to inspectors.
- Enters and updates data in software database related to new development.
- Prepares and maintains electronic and hard copy files.
- Maintains and updates recording expenses, forms, and databases.
- Prepares monthly reports and forwards them to appropriate parties.
- Maintains the Planning Department webpage.
- Assess and collect fees, balance monies with receipts and provide reporting to finance daily.
- Performs related duties as assigned.
Knowledge and Skills Required by the Position
Required Knowledge and Skills:
Required Knowledge:
- Knowledge of modern office practices and procedures.
- Knowledge of computers and job-related software programs.
- Knowledge of customer service principles and practices.
- Knowledge of South Dakota notary guidelines.
Required Skills:
- Organizing and prioritizing work and meeting critical deadlines.
- Skills in the provision of customer service
- Skills in the maintenance of files and records
- Skills in the use of such office equipment as a computer, scanner, fax machine, and copier
- Communicating effectively in oral and written forms.
Education and Experience:
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Knowledge and level of competency commonly associated with completion of specialized training in the field of work, in addition to basic skills typically associated with a high school education.
- Sufficient experience to understand the basic principles relevant to the major duties of the position, usually associated with the completion of an apprenticeship/internship or having had a similar position for one to two years.
Required Certificates, Licenses, and Registrations:
Continued employment is contingent upon all required licenses and certificates being maintained in active status without suspension or revocation.
- Possession or ability to obtain ICC Permit Technician Certification within eighteen (18) months of hire.
- Eligible to become a Notary Public for the State of South Dakota.
Employee Benefits:
The City of Box Elder has a generous paid time off program, 10.5 paid holidays per year, and excellent benefits which include 100% employer-paid health, dental, and vision insurance for the employee.
Employees will be enrolled in the South Dakota Retirement System with a 6% employer match from the City of Box Elder.
More information on the South Dakota Retirement System can be found here: SDRS Overview
The City of Box Elder is an Equal Opportunity Employer.
Conditions of Employment:
A candidate receiving a conditional offer of employment will undergo a background investigation and drug screening.
Salary : $23 - $24
