City Clerk

PURPOSE: The City Clerk directs the professional level administrative services provided to the Common Council and Boards, Committees and Commissions; serves as a charter officer of the municipality; administers elections pursuant to State and federal laws; performs as statutory issuing authority for licenses granted by the City; responsible for records retention; and implements effective communication and customer service strategies. Serves as the City’s ADA Coordinator for Title II compliance relative to communication modification matters. 

ESSENTIAL FUNCTIONS:

• Directs and supervises all administrative support services for the Common Council. 
• Responsible for the accurate and timely preparation of agendas, minutes, publication, communication, recording and tabulation activities of Common Council proceedings and actions. 
• Staffs the Legislative and License Committee and performs statutory Clerk duties for the annual quasi-judicial Board of Review.
• Develops administrative standards relating to Common Council Committee, Board, and Commission functions. 
• Disseminates official documents and information to elected and appointed officials and advises regarding parliamentary procedure and other official activities. 
• Provides logistical support for successful Council meetings. 
• Manages the City’s Legislative referral process. Oversees ADA accessibility of documents. 
• Acts as the ADA Coordinator for Title II compliance relative to non-employment and non-facilities matters, including providing communication accessibility accommodation, aids, and services upon request.
• Administers elections pursuant to State and federal laws for City of Brookfield residents. 
• Responsible for the staffing, development, and training of the City’s election workforce. 
• Develops and maintains election systems, processes and equipment to ensure fair and legally compliant elections. 
• Manages, develops, and supervises the issuance of licenses and its procedures and programs to accomplish same. 
• Provides recommendations to elected officials on licensing policy development. 
• Acts as the statutory filing officer for official city business and public records requests.
• Directs and manages City-wide mail center services for incoming and outgoing mail. 
• Coordinates the City’s customer service and complaint systems.  
• Develops and manages City-wide information database. 
• Directs telephone system public interface and develops answering protocols. 
• Acts as the central point of contact for public email traffic through the City’s web page. 
• Ensures quality City services through effective citizen information and complaint processes. 
• Plans for operational functions, budget development and needs of department. 
• Responsible for developing and maintaining communication systems and implementation of objectives as it relates to recording of Council meetings. 
• Provides written and/or verbal media relations to communicate and inform interested parties on topics of departmental knowledge and expertise including newsletter articles, web page updates, press releases, public notices and televised or print media interviews. 
• Provides candidates for elected office with information on election processes and requirements.
• Division Head leader responsible for all City Clerk’s Office functions. 
• Maintains and preserves the City’s official records pursuant to State and local retention schedules. 
• Codifies ordinances. 
• Assists departments with legislative processes, including agendas, minutes, ordinance, and resolution development. 
• Provides administrative support for City initiatives that are ad hoc, or cross department lines. 
• Serves as the City’s information and communication hub for internal processes.  
• Ensures quality by promoting a customer service emphasis for City Clerk functions. 
• Works to develop and apply record system technology. 
• Assists other departments with design and maintenance of electronic records management system.

Reasonable accommodations requested by qualified individuals with disabilities will be made in accordance with the Americans with Disabilities Act (ADA) of 1990.

THE REQUIREMENTS:  

1. Bachelor's degree in public or business administration, records management, political science, or a related field. 
2. A minimum of five (5) years experience in supervisory office management, preferably in municipal setting. 
3. A minimum of two (2) years experience in records management, preferably in a public setting. 
4. Certified Municipal Clerk (CMC) preferred or ability to obtain certification as a Certified Municipal Clerk (CMC) within three (3) years of appointment and maintain certification throughout employment. 
5. ADA Coordinator Training Certification within two (2) years of appointment and maintain certification throughout employment.
6. A valid Wisconsin driver’s license or otherwise meet the transportation needs of the position.

Equivalent combinations of training and experience may be considered.