Applications Analyst (FT)

Do you consider yourself service-minded, innovative and hard working? Keep reading! The City of Brooklyn Park is looking for our next Applications Analyst. If this sounds like you, check the minimum qualifications and apply today!

The Applications Analyst is responsible for leading, coordinating and collaborating with technical teams on the evaluation, implementation and on-going support of the City's paperless content management and process automation initiatives.Â

Application Deadline:Â Recruitment will continue until a sufficient number of qualified applications are received as determined by Human Resources. Â If you have interest in this position, it is highly recommended that you apply as soon as possible upon seeing the announcement as the vacancy may close without notice.

• Acts as the team lead for the Laserfiche innovation team.
• Manages innovation projects including scope, tasks, schedule, and stakeholders.Â
• Gathers requirements for new innovation solutions.
• Investigates, diagnoses, and resolves faults and errors in applications.
• Develops applications in Laserfiche based on approved requirements including file plans, reports, forms, and workflows.
• Analyzes, approves, and makes changes to applications.
• Oversees change management and risk management practices related to Laserfiche applications.
• Maintains Laserfiche hardware, software and operating procedures and policies. Â
• Provides training and documentation for Laserfiche initiatives.Â
• Assists in the implementation and support of other city applications.
• Assists technology division with any other technology duties as needed.
• Works flexible hours, as needed to meet business needs.
• Performs other duties as assigned.
  
  

Education

Associate's degree in computer information systems, project management or closely related fieldÂ

Experience

Three years of experience of related experience

OR

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 Five years of experience which includes the above essential duties.

Licenses/Certifications

• Valid driver's license
• Laserfiche Gold Certification within 6 months of hire
• Laserfiche Platinum Certification within 1 year of hire
  
  

Equivalency

An equivalent combination of education and experience closely related to the duties of the position MAY be considered.

Knowledge, Skills, & Abilities

• Experience in administering and supporting enterprise applications in a Microsoft Windows environment.
• Experience leading teams.
• Experience in application development including requirement gathering, design, implementation and support.
• Experience in the Microsoft environment including desktop operating systems, server operating systems, SQL server, and Active Directory.
• Experience in project management.
• Ability to professionally exhibit cultural sensitivity, patience, and understanding in the course of work duties.
• Ability to relate to and work with individuals representing a variety of diverse backgrounds and cultures.
• Ability to provide a level of customer service that meets/exceeds customer expectation and satisfaction.
• Ability to establish effective working relationships with outside parties.
• Ability to assist in long range planning in reviewing and setting policy and procedures for the City.
• Ability to develop and maintain positive and professional relationships with internal and external customers.
• Ability to coordinate projects, strategic planning, and program implementation.
• Ability to accurately comprehend, interpret, analyze, and explain complex information.
• Ability to analyze problems, utilize resources; identify solutions; develop and implement recommendations/proposals.
• Ability to exercise sound judgment to objectively define, investigate, and resolve problems/conflicts.
• Ability to interact, develop and maintain positive and professional working relationships at all organizational levels, internally, and externally.
• Ability to communicate clearly, concisely, and effectively, both in verbal and written formats.
• Ability to provide a level of customer service that meets or exceeds customer expectation and satisfaction.Â
• Embrace and engage in cultural shift toward Continuous Improvement.Â
• Proven ability and demonstrated commitment to an inclusive workplace related to racial equity, diversity, and inclusion.
  
  

Desirable Qualifications

• Experience in administering and using Laserfiche
• Experience in supporting applications in a local government environment
• Experience in formal Project Management methodologies
• Experience in Microsoft SQL
• Previous experience working with people from various cultural, socioeconomic, racial and ethnic backgrounds
• Fluency in Spanish, Hmong, Lao, Russian, Somali or Vietnamese language(s)
  
  

Working Conditions

The physical demands described here are representative of those that must be met by an employee to successfully and safely perform the essential duties of this job. Reasonable accommodations may be made to enable individuals with disabilities to fully and safely perform the essential duties.Â

• Core business hours are set by departments based on operational needs. Â Alternative schedules can be arranged, but must comply with the City's Alternative Work Arrangement policy.Â
• Full-time, non-exempt, non-union position subject to a flexible schedule that includes a standard eight (8)-hour work day, Monday through Friday with occasional evenings. Â The City's alternate work arrangement policy allows for working from home up to two days per week along with flexibility on hours and days worked.
• This position also takes part in the City's evening and weekend on-call duties which is rotated among 7 team members. Â The City compensates the on-call position an additional $475 per week plus hourly pay when responding to incidents.
• Prolonged periods of standing, bending, sitting, stooping, kneeling, climbingÂ
• Office environment; exposure to computer screens; working closely with others, frequent interruptions.
• Must be able to lift and carry or otherwise move 10 to 50 pounds regularly/occasionally.
  
  

Background Check

The City has determined that a criminal background check and Criminal Justice Information Services check are necessary for positions with this job title. Applicants may be required to sign an informed consent form allowing the City to obtain their criminal history and/or verify their qualifications in connection with the position sought. Applicants who do not sign the informed consent form will not be further considered for the position.

Selection Process

The selection process will consist of one or more of the following steps: a rating of relevant education and experience and/or an oral examination (100%). It is important that your application show all the relevant education and experience you possess. This information will be used to determine which candidates will proceed in the selection process. A submitted application is also used to verify the answers to any supplemental questions. Â Only those candidates who attain a passing score (70%) on each step in the selection process will be placed on the eligible list. The Human Resources Department reserves the right to limit the number in any phase of the selection process.

Eligible List

The eligible list will expire one month after it has been established.

Brooklyn Park is a thriving northwestern suburb of Minneapolis and the sixth largest city in the state with over 86,000 residents and 30,000 jobs. As the 11th fastest growing city in Minnesota, the city has become even more vibrant because of our remarkable racial and cultural diversity. Approximately 60 percent of our residents are people of color, 22 percent are foreign-born, and more than a quarter speak a language other than English at home.Â

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 Our Vision, Values and GoalsDepartment/Division Â

Finance/ITS

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Anticipated Hiring Wage

$41.76-45.16 per hour, depending on qualifications

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Resume Requested

To help us evaluate candidates' education, experience and skills, we are asking all candidates to provide a resume for this position. Â

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We welcome applications from all individuals, including (but not limited to): people of all abilities, persons of color, Veterans, LGBTQ and women. If you need these materials in an alternate format or if you have a disability related need and need assistance with the application process, please contact Human Resources at either 763-493-8016 or via e-mail at humanresources@brooklynpark.org.