What are the responsibilities and job description for the Police Records Technician position at City of Bryan?
Position Information
Posting Number
2025376
Position Title
Police Records Technician
Position #
7438
FLSA
Non-Exempt
Classification Type
Administrative/Clerical
Department
Police Services
Job Type
Full Time
Work Schedule
Monday-Friday; 8am-5pm
Hiring Pay Rate
$18.00-$19.00/hour (depending on qualifications)
Posting Opening Date
04/07/2025
Posting Closing Date
Job Summary
Performs a wide variety of administrative and clerical responsibilities, frequently confidential or complex in nature, in the operation of the Records area of the Bryan Police Department. Responsible for keeping official police records, performing quality review and dissemination of police incident reports and daily fiscal reports and utilizing police databases to match crime information requests from officers or other inter-departmental inquiries, acting as a liaison between the department and outside agencies, issuing subpoenas to department personnel, and retrieving information from police records and video.
This position requires the skilled operation of a computer and the ability to handle a wide variety of complex and confidential data requiring analysis and attention to detail.
This position requires the skilled operation of a computer and the ability to handle a wide variety of complex and confidential data requiring analysis and attention to detail.
Essential Job Functions
- Processes a wide variety of police records, reports, and materials, including arrest reports, warrants, citations, crime and traffic reports, fingerprint cards, and mug shots; proofreads materials and ensures that all pertinent information is included.
- Prepares, processes, and files police records for prosecution/discovery.
- Maintains security of police records, ensuring that information is released in accordance with related laws and department policies.
- Answers in-coming calls and provides requested information and/or routing persons to appropriate parties.
- Assists department personnel and the public in person and by phone; releases requested reports and related information to the public or to outside agencies in accordance with established regulations; provides general information regarding department policies, procedures, and regulations.
- Serves as cashier including receiving fees, preparing receipts, posting monies to appropriate accounts, and other related bookkeeping responsibilities.
- Enters crime and non-criminal reports into the database including detailed information on names, property and vehicles; makes postings to various reports, scans and adds attachments to the correct police report, adds arrest photos and flags to profiles, etc.
- Ensures the accuracy of data entry in order to meet National Incident Reporting System (NIBRS) State reporting requirements.
- Responsible for internal process of subpoena service to the employees both criminal and civil, completes affidavits and certifications, documenting the service and notifying the court.
- Compiles statistical data and prepares routine report and other materials requiring judgment as to content, accuracy, and completeness.
- Processes Open Records Request for department records and conducts records audits as required.
- Performs fingerprinting for public according to department policy.
- Performs related duties as required.
- Responds regularly and promptly to work.
Minimum Qualifications
- High School Diploma or GED plus some additional training and/or course work in business, public or office administration.
- At least two (2) years of experience in a public safety related field and/or experience performing administrative, clerical, accounting, call center, or similar office support responsibilities.
Equivalent combinations of education, experience, certification, and training may be considered.
Knowledge, Skills & Abilities
Knowledge of:
- Proper customer service and telephone etiquette.
- Modern office procedures, methods, and equipment including computers and associated equipment.
- Proper English usage, spelling, grammar, and punctuation.
- Principles and procedures of record keeping.
Ability to:
- Learn quickly and retain all training material necessary to perform functions at a high level.
- Perform a variety of clerical work including composing correspondence, data entry, filing, and compiling a variety of routine to moderately complex documents and reports. Must be proficient with Microsoft Office (Word/Excel/Outlook) and able to promptly learn other job-specific programs as required.
- Quickly obtain a thorough knowledge of the policies, procedures, processes, laws, codes, ordinances, and regulations affecting public safety call-taking and the ability to apply them appropriately.
- Operate computer systems with specialized software, including Texas Law Enforcement Telecommunications System (TLETS)/National Law Enforcement Telecommunications System (NLETS).
- Perform data entry with speed and accuracy.
- Work independently with minimum supervision.
- Efficiently follows established practices and procedures.
- Work under steady pressure with frequent interruptions and a high degree of public contact by phone or in person.
- Prioritize multiple tasks, projects, and demands, and meet established deadlines.
- Handle a diverse set of customer inquiries, comments, and complaints politely and professionally.
- Keep accurate records and files.
- Maintain a high level of integrity and discretion in handling confidential information.
- Demonstrate good judgment and a professional demeanor at all times.
- Take the initiative to learn individual job tasks and continue to broaden knowledge levels by willingly accepting new responsibilities and attending training to advance skills.
- Comply with City and department administrative directives, policies, and procedures.
- Demonstrate satisfactory work performance and regular, reliable, and punctual attendance.
- Provide management with sound, positive advice, and information concerning the incumbent’s area of responsibility.
- Establish and maintain cooperative working relationships with those contacted in the course of work and communicate effectively with the public and other required entities.
Skills:
- Strong verbal and written communication skills.
- Strong customer service skills with the ability to remain calm in sometimes stressful situations.
- Strong planning, organizational, problem-solving, and time management skills.
- Bilingual skills (Spanish/English) preferred, but not required.
Licenses, Certifications & Special Requirements
- Must not have any criminal conviction above the grade of a Class B misdemeanor or any Class B misdemeanor within the past 10 years.
- Must clear the selection process which includes completion of a Personal History Statement (PHS) Form and passing an interview, background investigation, polygraph, and a drug/alcohol screening.
- TCIC/NCIC Computer Certification and/or TCLEOSE Telecommunications Certification or once hired, have the ability to obtain the certifications within the time frame set by the department if hired.
Physical Demands
Physical demands include but are not limited to: sitting, talking, hearing, seeing, standing, walking, reaching, twisting, bending, using hands and fingers to operate office equipment and machines, and occasionally lifting and/or moving objects up to and including 25 pounds.
Working Conditions
Work is performed primarily in an office setting or a well-lighted and temperature-controlled working environment.
Equipment
Work shall be performed with tools, appliances, and equipment approved by those agencies and bodies that have control, authority, or approval of the design working ranges or limitations of those items; the employee has the responsibility to conform to those ranges and limitations.
Equipment may include but is not limited to: multi-line telephone, computer, printer, fax, copier, scanner, and calculator.
Equipment may include but is not limited to: multi-line telephone, computer, printer, fax, copier, scanner, and calculator.
Additional Notes/Instructions for Applicants
This job description is not intended to be construed as an exhaustive list of responsibilities, duties, and skills required. City management has exclusive rights to alter this job description at any time without notice.
Employees will be required to follow any other job-related instructions and to perform any other job-related duties requested by any person authorized to give instructions or assignments. This document does not create an employment contract, implied or otherwise, other than an ‘at-will’ relationship.
Employees will be required to follow any other job-related instructions and to perform any other job-related duties requested by any person authorized to give instructions or assignments. This document does not create an employment contract, implied or otherwise, other than an ‘at-will’ relationship.
Quicklink for Posting
https://www.bryantxjobs.com/postings/4431
Salary : $18 - $19
