What are the responsibilities and job description for the IT Specialist position at City of Buckhannon WV?
The City of Buckhannon is now taking applications for an Information Technology (IT) Specialist. IT Specialists maintain and improve the technical systems of an organization to ensure all employees have the technology they need to complete their work and sustain the city’s important files and information and ensure that all systems remain safe and intact. In this position, the IT Specialist will be responsible for supporting network databases and systems, updating system hardware and software, troubleshooting for system errors, and assisting city workers in supporting all data security and optimizations.
Applications will be accepted in person or postmarked by midnight, February 14, 2025 at Buckhannon City Hall, 70 E Main St, Buckhannon, WV 26201.
Qualifications:
- Associate’s degree, or bachelor’s degree in computer science, information systems, or related field preferred.
- Industry certification (MCSE), CompTIA A , CompTIA Net certification, or other related IT professional certification; must meet all state-required licensure/certification. Preference given to candidates with the following: CASP, CEH, CISCO, CISSP, GSEC, GCIH, Sec , Net , A , Cloud , CCNA, CCNP, CCDP, CCDA, MCP, MCSA, MCSE, MCITP, MTA.
- Minimum 2 years’ experience in an information technology role.
- Experience working with network and server management support.
- Up-to-date knowledge of new systems, information, software, hardware, and upgrades.
- Excellent written and verbal communication skills.
Responsibilities/Duties:
- Administer network and data security, including directory, group policy, firewalls, virus protection, and email security.
- Establish a data backup strategy that protects the organization from both internal and external threats, including ransomware attacks and insider attacks. Regularly monitor the successful execution of the backup strategy, and periodically validate the integrity of the backed up data to ensure data restoration availability in time of need.
- Ensure regular and timely updating of PC, server, and network component operating systems and firmware elements to minimize vulnerabilities.
- Install and update network system improvements, and coordinate with the City’s IT vendors to accomplish the network performance, access, security and reliability objectives of the City.
- Install and configure wireless networking equipment.
- Monitor servers, LAN/WAN, and Wi-Fi to ensure full coverage and identify needed improvements to address capacity or performance bottlenecks.
- Assist with the design, implementation, and support of new application software and features.
- Evaluate connectivity issues, equipment, software, and hardware.
- Respond to IT issues: hardware maintenance, software, networking, etc.
- Provide user helpdesk and technical support either by phone, remote access, or site visits.
- Oversee troubleshooting for system errors.
- Set up equipment for new users and employees.
- Consult with vendors and clients to integrate and update the City’s technology.
- Ensure system optimization for all technology resources
- Other duties as assigned by the Director of Finance and Administration
Job Type: Full-time
Pay: $18.97 - $20.32 per hour
Benefits:
- Health insurance
- Paid time off
- Retirement plan
Schedule:
- 8 hour shift
Work Location: In person
Salary : $19 - $20
