Library Assistant I

Library Assistant I

Starting Pay $11.00 per hour

JOB DESCRIPTION

Summary/Objective

Under direction of the Library Director, this position performs the full range of circulation desk functions which includes services to patrons and performs other duties as assigned.

Essential Functions

· Greets visitors to library. Provides exemplary customer service.

· Assists library patrons in use of library services and materials.

· Assists patrons with a variety of technical issues including information on patron-owned and library-owned computers, devices & equipment.

· Handles complaints and answers a variety of questions at the circulation desk.

· Answers telephones and provides information or refers and transfers calls.

· Charges library materials in and out at the circulation desk and inspects for damage.

· Performs routine book maintenance and processing including spine labels and book covers.

· Performs accurate library shelving by regularly shelf-reading and reshelving of materials

· Carries out procedures for notification of overdue library materials, including telephone calls, & record keeping.

· Collects and counts money daily.

· Perform database maintenance and entry as necessary.

· Provides support with library program preparation and implementation, as directed.

· Prepares materials to promote use of library.

· Perform other tasks as assigned.

· Work in other areas as assigned.

· Monitors library to assure safe, clean, and adequate library environment for patrons.

Competencies

1. Problem Solving/Analysis.

2. Communication Proficiency. (Written and Verbal)

3. Ability to work with a wide variety of people in a fast-paced environment.

4. Organizational skills.

5. Technical skills.

6. Teamwork orientation.

Work Environment

While performing the duties of this library environment job, the employee will be continually moving, standing, walking, bending, squatting, use of stairs, and reaching in multiple directions (up to 90% of the shift). Must be able to maintain a professional demeanor while dealing with customer behaviors such as children crying or teenage activities.

Physical Demands

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. While performing the duties of the job, the employee is regularly required to walk, move, stand, sit, bend, twist, talk and hear to attend to customers and children. The employee must also stoop or squat to locate and read spine labels for materials shelved at floor level, and reach, read, and lift materials in multiple directions and levels, including overhead. The employee is required to regularly input data and to read information from computer monitors. The employee must regularly lift or move library materials and periodically lift and move boxes of books, copy paper boxes, or file boxes weighing 40 lbs.

Position Type / Expect Hours of Work

This is a part-time position. Hours worked per week is 10 to 19 hours. Shifts include some mornings, some evenings, and some Saturdays. Hours of operation are 9:30am to 7:00pm and vary Monday through Saturday. Periodically employees are asked to attend special meetings which usually last 1 to 2 hours.

Travel

Travel is primarily local during the business day, although some out-of-area and overnight travel may be expected.

Required Education and Experience

A high school diploma.

Preferred Education and Experience

Some college classes or college degree, experience working in a library, experience working with the general public.

An equivalent combination of education and experience substituting on the basis of one year of experience for each year of education.

Additional Eligibility Qualifications

Basic library and office practices and procedures, including filing and operation of Windows software environment, Excel spreadsheet, computer entry, word processing, phones, fax, scanner, and copy machines and understanding a database environment. Correct English usage, including spelling, grammar and punctuation. Correct Spanish usage, including spelling, grammar and punctuation a plus. Able to meet special requirements for confidentiality. Time flexibility to accommodate different work shifts highly desirable.

Other Duties

Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities and activities may change at any time with or without notice.

Signatures

This job description has been approved by all levels of management:

Manager _____________________________________________________

HR __________________________________________________________

City Administrator

Employee signature below constitutes employee’s understanding of the requirements, essential functions and duties of the position.

Employee ________________________________ Date _________________

I understand and can perform the essential job functions of this job with or without reasonable accommodations.

⃝ Yes ⃝ No

Job Type: Part-time

Pay: From $11.00 per hour

Work Location: In person