What are the responsibilities and job description for the Administrative Assistant position at City of Cambridge Massachusetts?
ABOUT THE ROLE :
The Department of Public Works is a 250-person department committed to providing dependable, high-quality services; developing a safe, healthy, livable environment; supporting and developing the work force; engaging the community and providing excellent customer service; and planning for a sustainable future. The Administrative Assistant for Parks and Urban Forestry provides administrative and clerical support to the Parks and Urban Forestry Divisions and is a key member of the team of administrative professionals within the Department. Overall, performs assigned administrative duties requiring a high degree of decision making and knowledge of services provided by the Department of Public Works.
ESSENTIAL DUTIES AND RESPONSIBILITIES :
- Fiscal responsibilities including entering requisitions, opening purchase orders, processing invoices, and some related contract administration, as well as processing revenue / payments for permits.
- Enters / monitors service requests through a variety of methods, including SeeClickFix platform, phone calls, radio, and departmental email folders.
- Assists in the management of park permit requests and related scheduling.
- Answers questions from the public, contractors, DPW employees or other City departments, via phone calls, radio calls, and emails.
- Assists with administrative functions including word processing, preparing spreadsheets or reports, data entry, copying, scanning, and filing.
- Performs front desk and switchboard duties when needed.
- Assists with the collection of mail from and makes deliveries to City Hall as needed. Assists with the distribution of mail as required.
- Participates in emergency operations as needed (subject to overtime rules), particularly those related to snow and other storms, including providing information and assistance to the public during these events and facilitating communication between the public and department staff.
- Performs other related duties or responsibilities as required.
Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
MINIMUM REQUIREMENTS :
WORK ENVIRONMENT : The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. General office environment with air conditioning and fluorescent lighting. Noise level can be high when the office is active with many phone calls. Tools / equipment used include phone, personal computer, printer, copy machine, fax machine.
REQUIRED DOCUMENTS :
Please upload the following documents to complete your application.
