Human Resources Representative

Under general supervision, performs a variety of paraprofessional, technical and administrative support work in one or more specialized areas of Human Resources, including but not limited to: recruitment and selection, classification and compensation, risk management, benefits, employee and labor relations, volunteer services functions, HRIS, training and organizational development; and performs related work as required.

• Coordinates the City's benefit and wellness program, including coordinating and monitoring paperwork related to COBRA, DOT pull notice, CalPERS, and other programs; 
• Monitors, audits and processes employee compensation and benefit data; 
• Disseminates and maintains employment and benefit information; 
• Processes personnel transactions for employees from initial employment through separation and retirement; 
• Processes leave requests, sends correspondence, audits medical certification, tracks leave of absence and disability, coordinates return to work; 
• Coordinates general human resources training, including new hire orientation, brown bag seminars, Health and Benefits Fair, retirement workshops, and exit interviews; 
• Recruits and places volunteers within City programs and maintains related records; 
• Plans and coordinates the volunteer recognition program; 
• Responds to and conducts surveys related to HR and labor relations issues; 
• Provides information to employees and the public as appropriate regarding wages, benefits, personnel procedures, employment opportunities, and claims procedures; 
• Assists in coordinating City's Workers' Compensation program, including maintaining logs and records, filing and monitoring forms, compiling various statistics, and maintaining liaison with third party administrator; 
• Interprets Rules and Regulations, contracts, policies and procedures, and applies such interpretation in the performance of assigned responsibilities; 
• Monitors the employee performance evaluation process, tracking evaluation dates and sending out reminder notices, sending out and monitoring notices for salary increases; 
• Assists in maintaining personnel files and confidential records; 
• Performs routine administrative duties; 
• Verifies personnel action documents related to employee status changes, including new hires, salary changes, promotions, transfers, separations and inputs data into the HRIS system; 
• Proofreads and checks typed materials and reports for clerical and mathematical accuracy, completeness and for compliance with established standards and procedures; 
• Maintains the Human Resources web page on the City's website; 
• Coordinates with Finance to maintain the City's authorized positions report;
• Assists in aspects of recruitment and selection including arranging for examinations, establishing testing schedules, securing test sites and materials, arranging for raters, placing advertisements, tracking applicant paperwork, scheduling interviews, preparing and processing oral board materials, screening employment applications, sending out notifications; 
• Assists in the development and revision of human resources documents, procedures, policies, and forms; 
• Builds and maintains positive working relationships with the public, coworkers and other City employees using principles of exceptional customer service, honesty, respect and ethical behavior; and 
• Performs other related duties as assigned.

• Principles and practices of effective customer services; 
• Applicable federal, state, and local laws, codes and regulations related to areas of assignment; 
• Human Resources practices and procedures; 
• Recruitment and testing methods and practices; 
• Principles of benefits administration; 
• Recordkeeping and record retention systems; 
• Operations and functions of City government and relevant laws and regulations affecting human resource administration; 
• Human resources information systems programs; 
• Classification and compensation plans, modern office procedures, methods and computer equipment; 
• Basic report preparation and English usage, spelling, grammar and punctuation; basic statistical and mathematical methods. 

• Perform detailed and complex paraprofessional work, including arithmetic and calculations with considerable independence; 
• interpret and apply rules, laws and policies and procedures and effectively apply them; m
• Maintain confidentiality; 
• Function with a high degree of independence in performing job duties and exercise sound judgment in decision making; 
• Analyze situations quickly and objectively and determine proper course of action; 
• Organize, prioritized, and coordinate work activities; read, interpret, and apply pertinent rules, regulations, standards, and procedures;
• Understand, interpret, and explain department policies and procedures;
• Gather and analyze data and maintain records; 
• Communicate effectively, both orally and in writing; 
• Maintain effective working relationships with those contacted in the course of work; 
• Work independently and use good judgment when dealing with sensitive issues; 
• Operate standard office equipment, HRIS System, and learn and operate new programs as required; including a personal computer;
• On a continuous basis, sit at a desk for long periods of time;
• Intermittently twist and reach office equipment; 
• Stand, bend, squat, kneel or twist while using keyboard to communicate through written means and enter/retrieve data from computer; and 
• Lift and/or carry weight of 10 pounds or less. 

Salary : $97,011 - $117,853