What are the responsibilities and job description for the 911 Telecommunicator / Police Department / Communications #8641 position at City of Cape Coral, FL?
Salary
$41,828.80 - $65,457.60 Annually
Location
CITY OF CAPE CORAL, FL
Job Type
Full-Time Regular
Job Number
8641
Department
Police Department
Division
Communications
Opening Date
02/18/2025
Closing Date
3/3/2025 11:59 PM Eastern
FLSA
Non-Exempt
Bargaining Unit
WC
GENERAL STATEMENT OF JOB
SAFETY SENSITIVE: Yes FINGERPRINTING REQUIRED: Yes
About Us
The City of Cape Coral is the seventh largest city in Florida, has over 1,500 full-time employees, provides various career path opportunities, and offers a robust training and development program for improving current talents, developing new skills, and building effective business relationships.
Perks and Benefits
- Free city-paid employee health coverage, additional for spouse or family
- City Employee Health & Wellness Center for healthcare services
- 5 weeks Paid Time Off (sick & vacation)
- 11 paid holidays
- Pension plan
- City-paid life and long-term disability insurance
- Optional Vision and Dental Plans
- Tuition reimbursement
- Gym membership reimbursement
- And much more!
Qualifications
Education and Experience
- High school diploma/GED.
- Two (2) years of experience in computer use.
Licenses or Certifications
- Cape Coral Police Department 911 Public Safety Telecommunicator training program certificate within six (6) months of hire or promotion.
- Florida Public Safety Telecommunicator certificate within six (6) months of hire or promotion.
- FCIC/NCIC certificate within six (6) months of hire or promotion.
Key Responsibilities
- Performs specialized clerical and dispatching work for the City's law enforcement, fire/rescue and emergency medical agencies.
- Monitors and coordinates telephone, radio, and Teletype communications between unit personnel and the general public.
- Receives, processes, and disseminates information in an accurate and timely manner to provide expeditious response to emergency situations.
- Perform other related duties as required.
Full-time regular City employee benefits:
- Health Insurance (Florida Blue)
- City paid employee coverage. Optional HMO or PPO plans are available. Dependents can be added at group rates. Premium deductions are taken pre-tax.
- Employee Health & Wellness Center for healthcare services
- Basic Life Insurance (USAble Life)
- City paid. The benefit is equal to twice the annual base pay. Double benefit for accidental death.
- Optional Vision Insurance (VSP)
- Employee-paid insurance is available at group rates, and family plans are available to employees. Premium deductions are taken pre-tax.
- Optional Dental Insurance (Florida Combined Life BlueDental)
- Employee-paid insurance is available at group rates, and family plans are available to employees. Premium deductions are taken pre-tax.
- Supplemental Insurance
- Employees may purchase various types of supplemental insurance (life, AFLAC) at group rates through payroll deduction.
- Pension Plan (General and Fire) administered by Foster & Foster
- General Plan – Normal Retirement Eligibility: Hired before 10/1/2013, age 60 or 25 years of service; Hired on/after 10/1/2013, age 62 with 10 years of service or just 27 years of service.
- Fire Plan – Normal Retirement Eligibility: Hired before 6/16/2014, age 50 or 25 years of service; Hired on/after 6/16/2014, age 52 with 10 years of service or just 25 years of service.
- Benefit Rate Multiplier:
- General Plan – Less than 20 years of credited service = 2.5%; 20 or more years of credited service = 2.6% for 1st 20 years and 2.75% each year over 20
- Fire Plan – 3.25%
- Police Pension Plan administered by The Resource Centers
- Benefits available at retirement are determined by a formula that considers your salary and years of service. Normal retirement eligibility for Police Employees at age 52 or 27 years of service. Benefit rate multiplier for Police: 3.25%
- 401(a) (Mission Square)
- Certain management positions can opt out of the General Pension into a 401(a).
- Roth IRA (Mission Square)
- Offered through payroll deduction.
- Long Term Disability (FCL-a Florida Blue Partner)
- City paid long-term disability insurance.
- Leave Time (Sick, Vacation)
- Block of hours which incorporates sick and vacation. Accrues at 16.67 hours per month for an annual total of 5 weeks (200 hours). Accrual increases to 20.00 hours per month after 6 years of service and continues at a yearly increase after 10 years of service.
- Paid Holidays
- City recognizes 11 holidays which include: New Year's Day, Martin Luther King Jr. Day, Presidents Day, Memorial Day, Independence Day, Labor Day, Columbus Day, Veteran's Day, Thanksgiving Day, Friday after Thanksgiving Day, and Christmas Day.
- Leave Sharing
- May elect to donate or request leave time. Used for emergency circumstances when all leave has been exhausted.
- Deferred Compensation Programs
- Tax-deferred savings plan available for retirement purposes. Employee-only contributions.
- Flexible Spending Accounts
- Employees can elect to use pre-tax dollars to cover un-reimbursed medical or dependent daycare expenses.
- Payroll Direct Deposit
- Available to any banking institution or credit union. Suncoast Federal Schools Credit Union membership is available to City employees.
- Leave Buy Back
- Option to receive cash for excess accrued leave beyond use or lose amount.
- Employee Assistance Program (ESI)
- City-paid availability to licensed professional counselors for non-work related personal issues with 100% confidentiality.
- Pre-Paid College
- Post tax deduction forwarded to the State of Florida on the employees behalf.
Salary : $41,829 - $65,458
