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IT Systems Administrator / Information Technology Services

City of Cape Coral, FL
Cape Coral, FL Full Time
POSTED ON 2/24/2025
AVAILABLE BEFORE 5/22/2025

Salary : $78,395.20 - $121,472.00 Annually

Location : CITY OF CAPE CORAL, FL

Job Type : Full-Time Regular

Job Number : 08646

Department : Information Technology Services

Opening Date : 02 / 18 / 2025

Closing Date : 3 / 3 / 2025 11 : 59 PM Eastern

FLSA : Exempt

Bargaining Unit : SA

GENERAL STATEMENT OF JOB

THIS POSITION IS OPEN TO CURRENT CITY OF CAPE CORAL EMPLOYEES AND THE PUBLIC IS WELCOME TO APPLY.

Below is a brief overview of the role, not a full job description.

  • This position is responsible for providing tier 2 support to end users as well as enterprise systems and applications in a timely, accurate, and responsive manner.
  • Provides 24 / 7 support for about software and hardware.
  • Installs new / rebuild existing servers and configure hardware, peripherals, services, settings, directories, in accordance with standards and project / operational requirements.
  • Performs basic server administration including security, file and directory permissions, additions / changes / deletions of user accounts.
  • Provides support for user requests and resolves various software and hardware issues relating to email, printing, rights, remote access software, etc.
  • Assists the Senior IT Systems Administrator with the implementation, support, and management of current and future enterprise hardware and software technologies.
  • Assists in supporting the network infrastructure availability while maintaining and securing server systems.
  • Test, implement and configures new applications software, software upgrades, and operating system software.
  • Performs minor installs, repairs or adjustments to City's owned PC and related equipment.
  • Perform other related duties as required.

WHY SHOULD YOU APPLY?

  • City-paid employee health coverage, additional for spouse or family
  • Employee Health & Wellness Center for health care services
  • 5 weeks PTO (sick & vacation)
  • 11 paid holidays
  • Pension plan
  • City-paid life and long-term disability insurance
  • Optional Vision and Dental Plans
  • Tuition reimbursement
  • Gym membership reimbursement
  • And much more!
  • QUALIFICATIONS

    Please review the full job description by clicking on the link below. To apply for this position, click on the "Apply" button located in the top right corner of the job description window.

    An Equal Opportunity Employer and Drugfree Workplace

    Full-time regular City employee benefits :

  • Health Insurance ()
  • City paid employee coverage. Optional HMO or PPO plans are available. Dependents can be added at group rates. Premium deductions are taken pre-tax.

  • Employee Health & Wellness Center for healthcare services
  • Basic Life Insurance ()
  • City paid. The benefit is equal to twice the annual base pay. Double benefit for accidental death.

  • Optional Vision Insurance ()
  • Employee-paid insurance is available at group rates, and family plans are available to employees. Premium deductions are taken pre-tax.

  • Optional Dental Insurance ()
  • Employee-paid insurance is available at group rates, and family plans are available to employees. Premium deductions are taken pre-tax.

  • Supplemental Insurance
  • Employees may purchase various types of supplemental insurance (life, AFLAC) at group rates through payroll deduction.

  • Pension Plan (General and Fire) administered by
  • General Plan - Normal Retirement Eligibility : Hired before 10 / 1 / 2013, age 60 or 25 years of service; Hired on / after 10 / 1 / 2013, age 62 with 10 years of service or just 27 years of service.

  • Fire Plan - Normal Retirement Eligibility : Hired before 6 / 16 / 2014, age 50 or 25 years of service; Hired on / after 6 / 16 / 2014, age 52 with 10 years of service or just 25 years of service.
  • Benefit Rate Multiplier :
  • General Plan - Less than 20 years of credited service = 2.5%; 20 or more years of credited service = 2.6% for 1st 20 years and 2.75% each year over 20
  • Fire Plan - 3.25%
  • Police Pension Plan administered by The Resource Centers
  • Benefits available at retirement are determined by a formula that considers your salary and years of service. Normal retirement eligibility for Police Employees at age 52 or 27 years of service. Benefit rate multiplier for Police : 3.25%

  • 401(a) ( )
  • Certain management positions can opt out of the General Pension into a 401(a).

  • Roth IRA ()
  • Offered through payroll deduction.

  • Long Term Disability ()
  • City paid long-term disability insurance.

  • Leave Time (Sick, Vacation)
  • Block of hours which incorporates sick and vacation. Accrues at 16.67 hours per month for an annual total of 5 weeks (200 hours). Accrual increases to 20.00 hours per month after 6 years of service and continues at a yearly increase after 10 years of service.

  • Paid Holidays
  • City recognizes 11 holidays which include : New Year's Day, Martin Luther King Jr. Day, Presidents Day, Memorial Day, Independence Day, Labor Day, Columbus Day, Veteran's Day, Thanksgiving Day, Friday after Thanksgiving Day, and Christmas Day.

  • Leave Sharing
  • May elect to donate or request leave time. Used for emergency circumstances when all leave has been exhausted.

  • Deferred Compensation Programs
  • Tax-deferred savings plan available for retirement purposes. Employee-only contributions.

  • Flexible Spending Accounts
  • Employees can elect to use pre-tax dollars to cover un-reimbursed medical or dependent daycare expenses.

  • Payroll Direct Deposit
  • Available to any banking institution or credit union. Suncoast Federal Schools Credit Union membership is available to City employees.

  • Leave Buy Back
  • Option to receive cash for excess accrued leave beyond use or lose amount.

  • Employee Assistance Program ()
  • City-paid availability to licensed professional counselors for non-work related personal issues with 100% confidentiality.

  • Pre-Paid College
  • Post tax deduction forwarded to the State of Florida on the employees behalf.

    Do you have a Bachelor's degree from an accredited college or university?

    Do you have Five (5) years of experience working in the following areas?

  • Active Directory
  • Windows Server Virtualization
  • Backup Systems
  • Email Systems including Office 365
  • None of the above
  • Do you have any Microsoft Certification(s)?

    If you answer yes to this question your Microsoft certification(s) must be listed on your employment application.

    Do you currently have a valid State Driver's License and the ability to obtain a Florida Driver's License within thirty (30) days of hire / promotion?

    Required Question

    Salary : $78,395 - $121,472

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