Permit Technician / Development Services / Permitting #8595

GENERAL STATEMENT OF JOB

• Pre-interview assessment/tests pertinent to the required job skills may be required.

• Free city-paid employee health coverage, additional for spouse or family
• City Employee Health & Wellness Center for healthcare services
• 5 weeks Paid Time Off (sick & vacation)
• 11 paid holidays
• Pension plan
• City-paid life and long-term disability insurance
• Optional Vision and Dental Plans
• Tuition reimbursement
• Gym membership reimbursement
• And much more!

Education and Experience

• High School diploma/GED.
• Two (2) years of customer service experience

• Responds to public and internal service requests in person, via telephone, internet, e-mail or mail.
• Assists customers with registration, forms, and determination of permit type(s). Processes commercial and residential permit actions to create, close, void or change. Directs people to appropriate entities if needed for additional assistance. Explains policies and procedures. Researches information and provides follow-up as applicable.
• Assists in scheduling inspections in the land management system (EnerGov).
• Processes resubmissions, rejections, and revisions, to include time-stamping pages and annotating in land management system (EnerGov).
• Processes payments for escrow and permit fees.
• Reviews and verifies accuracy and completeness of all data and information received. Researches and provides verification on information requests.
• Processes data and information received into a variety of formats specific to department or government agency requirements including database updates, reports, complaint cards, cash summaries, purchase orders, billing statements, forms, digital media, scanned images and applications.
• Operates computer applications in transferring, tracking, transcribing and composing various documentation including division correspondence, memoranda, reports, spreadsheets, department logs and records.

Full-time regular City employee benefits:

• Health Insurance (Florida Blue)
  • City paid employee coverage. Optional HMO or PPO plans are available. Dependents can be added at group rates. Premium deductions are taken pre-tax.
  • Employee Health & Wellness Center for healthcare services
• Basic Life Insurance (USAble Life)
  • City paid. The benefit is equal to twice the annual base pay. Double benefit for accidental death.
• Optional Vision Insurance (VSP)
  • Employee-paid insurance is available at group rates, and family plans are available to employees. Premium deductions are taken pre-tax.
• Optional Dental Insurance (Florida Combined Life BlueDental)
  • Employee-paid insurance is available at group rates, and family plans are available to employees. Premium deductions are taken pre-tax.
• Supplemental Insurance
  • Employees may purchase various types of supplemental insurance (life, AFLAC) at group rates through payroll deduction.
• Pension Plan (General and Fire) administered by Foster & Foster
  • General Plan – Normal Retirement Eligibility: Hired before 10/1/2013, age 60 or 25 years of service; Hired on/after 10/1/2013, age 62 with 10 years of service or just 27 years of service.
  • Fire Plan – Normal Retirement Eligibility: Hired before 6/16/2014, age 50 or 25 years of service; Hired on/after 6/16/2014, age 52 with 10 years of service or just 25 years of service.
  • Benefit Rate Multiplier:
  • General Plan – Less than 20 years of credited service = 2.5%; 20 or more years of credited service = 2.6% for 1st 20 years and 2.75% each year over 20
  • Fire Plan – 3.25%
• Police Pension Plan administered by The Resource Centers
  • Benefits available at retirement are determined by a formula that considers your salary and years of service. Normal retirement eligibility for Police Employees at age 52 or 27 years of service. Benefit rate multiplier for Police: 3.25%
• 401(a) (Mission Square)
  • Certain management positions can opt out of the General Pension into a 401(a).
• Roth IRA (Mission Square)
  • Offered through payroll deduction.
• Long Term Disability (FCL-a Florida Blue Partner)
  • City paid long-term disability insurance.
• Leave Time (Sick, Vacation)
  • Block of hours which incorporates sick and vacation. Accrues at 16.67 hours per month for an annual total of 5 weeks (200 hours). Accrual increases to 20.00 hours per month after 6 years of service and continues at a yearly increase after 10 years of service.
• Paid Holidays
  • City recognizes 11 holidays which include: New Year's Day, Martin Luther King Jr. Day, Presidents Day, Memorial Day, Independence Day, Labor Day, Columbus Day, Veteran's Day, Thanksgiving Day, Friday after Thanksgiving Day, and Christmas Day.
• Leave Sharing
  • May elect to donate or request leave time. Used for emergency circumstances when all leave has been exhausted.
• Deferred Compensation Programs
  • Tax-deferred savings plan available for retirement purposes. Employee-only contributions.
• Flexible Spending Accounts
  • Employees can elect to use pre-tax dollars to cover un-reimbursed medical or dependent daycare expenses.
• Payroll Direct Deposit
  • Available to any banking institution or credit union. Suncoast Federal Schools Credit Union membership is available to City employees.
• Leave Buy Back
  • Option to receive cash for excess accrued leave beyond use or lose amount.
• Employee Assistance Program (ESI)
  • City-paid availability to licensed professional counselors for non-work related personal issues with 100% confidentiality.
• Pre-Paid College
  • Post tax deduction forwarded to the State of Florida on the employees behalf.