Landfill Scale Clerk

PRIMARY DUTIES AND RESPONSIBILITIES:

The following duties ARE NOT intended to serve as a comprehensive list of all duties performed by all employees in this classification, only a representative summary of the primary duties and responsibilities. Incumbent(s) may not be required to perform all duties listed and may be required to perform additional, position-specific duties. 

• Greets customers and explains landfill and recycling services and fees; assists customers as needed; answers the telephone and responds to general inquiries; sets up new residential and commercial services.
• Performs a variety of cash handling responsibilities; balances cash drawer; prepares and reconciles daily deposits, prepares deposit for finance; collects fees, receives cash or charge payments, provides correct change and issues receipts to customers
• Performs various clerical duties; prepares and maintains files, records and logs; enters and corrects information in the computer system and backs-up computer system files.
• Operates computer for processing customer transactions; is responsible for entering information on waste materials and tonnage amounts and weighing incoming or outgoing vehicles; directs customers to proper unloading areas.
• Performs opening and closing scale house functions; checks vehicles for hazardous or prohibited materials; accepts or rejects waste loads; utilizes waste screening methods to determine acceptable material; prepares paperwork for incoming and outgoing loads of recyclable material.
• Researches municipal billing to obtain account information for proper payment or determining action to be taken when setting up services.
• Monitors and ensures proper operation of automated, inbound, and outbound scale systems; utilize a two-way radio to communicate with landfill field staff and maintains the scale house in a clean and orderly condition.
• Performs other duties as assigned or required. 

SUPERVISION EXERCISED: None.

MINIMUM QUALIFICATIONS: One year of cashiering or related experience, high speed data entry familiarity with computerized equipment and customer service; experience with general cash receipts; and the ability to use different software programs when necessary.

Education and Experience: High School diploma or GED equivalent; some clerical and customer service experience preferred.

Necessary Knowledge and Skills:

 Knowledge Of:

• City policies and procedures.
• Customer service and cashiering principles and practices.

 Skill In:

• Customer service and data entry.
• Operating a personal computer utilizing a variety of business software.
• Cashiering practices and cash handling procedures
• Following and effectively communicating verbal and written instructions.
• Receiving payments and making correct change.
• Establishing and maintaining effective working relationships with co-workers and the public.
• Accurately performing cash drawer and batch balancing functions.
• Providing quality customer service and staying calm during difficult customer situations.
• Working in a fast-paced environment.

Physical Demands / Work Environment:  Work is performed outdoors and in Public Works facilities. Work involves extensive walking and standing; may involve climbing ladder to inspect waste loads in large open-top vehicles.

Salary : $34,195 - $47,216