Support Services Senior Staff Assistant

The Support Services Senior Staff Assistant provides clerical and administrative support for the City of Casselberry Police Department’s Support Services Section. The Support Services Senior Staff Assistant performs duties with some latitude for independent judgment and action consistent with position guidelines as outlined below and within established policies and procedures.Provides clerical and administrative support for the Support Services Sergeant and Training and Community Relations Section. (85%)

1. Acts as a receptionist to the Training and Community Relations Section within the police department, answers incoming calls and responds to general inquiries, and furnishes applicants and the general public with general information.
2. As directed, registers department members in training courses, coordinates lodging for department members, and facilitates per diem requests.
3. Maintains the department's training database, which includes entering and maintaining entries in a Microsoft Excel, or similar database.
4. Types correspondence for Support Services Sergeant and other personnel as directed.
5. Maintains files and assembles materials from files for use by the Training and Community Relations staff.
6. Assists with processing new applicants by initially screening applications, organizing screening and testing materials, developing new hire binders, and performing other hiring-related functions as directed.
7. Assumes and maintains accurate and timely control of certain office correspondence, training records, application records, memos, and various forms and reports.
8. Operates related office equipment, such as a computer, copy/fax/scanning machines, calculator, and telephone, etc.
9. Prepares social media postings and advertisements.
10. Prepares and maintains purchase order requests, check requests, and P-Card purchases.
11. Organizes, composes, and prepares reports for the Training and Community Relations section and the Police Department.
12. Uses considerable judgment and initiative in planning and organizing work, executing and assuring follow-ups for all responsibilities.
13. Follows safe working practices and has a working knowledge of safety practices and procedures.
14. Completes the identified required or assigned training timely and applies acquired knowledge and/or skills.
15. Adheres to laws, regulations, and policies of the City and of the police department.  Follows instructions provided by the Support Services Sergeant, Bureau Captain, Deputy Chief, and Chief of Police or their designee.
16. Participates in department meetings, staff meetings, and other related activities. 
17. Maintains, preserves, retains, and disposes of public records pursuant to FSS Chapter 119.

Additional Duties and Responsibilities (10%)

1.  Facilitates the use of the department’s training rooms by outside vendors.
2. Assists with and serves as backup for the Police Administrative Services Coordinator.  Duties include but are not limited to processing payroll, managing the police department budget, maintaining applicable databases, delivering and receiving mail, interoffice memos, and other correspondence to and from the police department and City Hall or other City departments, assisting the command staff as directed, and other related clerical assistance.
3. During the police department's triannual reaccreditation by the Commission for Florida Law Enforcement Accreditation, the Support Services Senior Staff Assistant will assist the Accreditation Manager with file construction, secondary documentation, and other tasks related to the CFA inspection.

Emergency Management Role (5%)

1. Participates as a member of the police department staff as required to take action in the event of an emergency.
2. Acts in the assigned role to support the police department in disaster preparation and/or disaster recovery efforts as described in the City of Casselberry Emergency Management Plan, assigned by the Deputy Chief or designee.  

(These essential and additional job functions are not to be construed as a complete statement of all duties performed.  Employees will be required to perform other job-related marginal duties as assigned.)

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily.  The requirements listed below are representative of the knowledge, skill, and/or ability required.  

E. Knowledge, Skills, and Abilities:

• Knowledge of local, state and federal regulations affecting work.
• Knowledge of departmental rules, policies and procedures.
• Knowledge of web-based customer service software for order request and tracking.
• Knowledge (intermediate level) of Central Square/NaviLine or similar accounting and finance software.
• Ability (intermediate to advanced level) to utilize Microsoft Office Suite, e.g. Outlook, Word and Excel.
• Ability to deal with stressful conditions in a calm and professional manner.
• Ability to establish and maintain effective working relationships with other employees and the public.
• Ability to operate a motor vehicle. 
• Ability to support the mission statement of the City of Casselberry and the Casselberry Police Department. The City of Casselberry is committed to protecting and enhancing the quality of life within its community.
• Ability to support the core values of the City of Casselberry.
• Ability to support the vision of the City of Casselberry of a vibrant, affordable, diverse, and progressive community where citizens feel safe, enjoy their neighborhoods, and access their city government.

The work environment and physical demands described here are representative and not intended to be all-inclusive of those an employee encounters while performing the essential functions of this job.   Reasonable accommodations may be made when requested to enable individuals with disabilities to perform the essential functions.

Salary : $22 - $27