What are the responsibilities and job description for the Library - FT Adult Programming and Reference Services Manager Job at City of Cha position at City of Charlottesville, VA?

Salary : $53,060.80 Annually

Location : Charlottesville (22902), VA

Job Type : Regular Full-Time

Job Number : 241200009

Department : Jefferson-Madison Regional Library

Division : Branch Operations

Opening Date : 12 / 20 / 2024

Closing Date : Continuous

Bargaining Unit : N / A

General Summary

The City of Charlottesville is seeking candidates to be considered for the position of Adult Programming and Reference Services Manager for Jefferson Madison Regional Librarywho are highly motivated and who strive for success by demonstrating Charlottesville's Core Values of Leadership, Trust, Creativity, Respect, and Excellence.

The preferred starting salary for this position is $25.51 Hourly and $53,060.80 Annually. This is a full-time, exempt position which provides excellent benefits including 13 paid holidays plus 1 floating holiday, paid vacation and sick leave, health insurance options with employer contribution, employer-paid life insurance, City's retirement options, gym membership reimbursement, and continuing education / training opportunities.

For a general summary of benefits offered by the City, please click the 'benefits' tab on this posting, or visit .
The City of Charlottesville manages its own retirement system and does not participate in VRS; however, the City has a Portability Agreement with VRS and there are certain provisions that must be met. If questions pertaining to the Portability Agreement, please contact the City's Benefits Administrator at 434-970-3462.

This position performs professional and managerial duties planning, developing, managing, and participating in the daily operation of the Adult Programming and Reference Services Department at the Jefferson-Madison Regional Library's (JMRL) Central Library. Completes work with substantial discretion and within broad parameters. Reports to the Assistant Library Director.

For more information about the Library and this position please go to :

Note : This job opportunity is advertised with a closing date of "Continuous." If interested in being considered, an application should be submitted as soon as possible. Applications will be evaluated on a continuous basis. Interviews will be conducted as soon as possible during the recruitment with candidates who are best qualified. Applications may no longer be considered once a candidate to fill the position is identified. This job announcement will close when the position(s) have been filled and may close at any time.

Essential Responsibilities and Duties

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. Reasonable accommodations will be considered to enable individuals with disabilities to perform the essential functions. The essential functions of the job are not limited to those listed in the job description. JMRL retains the discretion to add to or change the duties of the position at any time.

Oversees work of the department in delivering adult programs and reference services.

Supervises, coaches, trains, motivates, and evaluates the performance of staff and volunteers; interviews, selects, assigns, schedules and monitors work activities, and administers disciplinary action to subordinate employees in accordance with established personnel policy and procedures. Establishes professional standards for work quality, quantity, performance, and accountability.

Plans, develops, and implements regional library programs and services to meet the needs of the community and the mission of JMRL.

Coordinates with other regional managers to develop and implement a cohesive approach to programming and reference services.

Participates in the library's reconsideration process, coordinating JMRL's responses as needed.

Support staffing at a public service desk to provide reference and information assistance.

Provides and supervises public computer instruction for library patrons.

Researches, selects, and collaborates on purchasing collection development materials, including reference materials, database resources, and periodicals. Works with outside vendors and internal staff to ensure successful and accurate resource delivery.

As a member of the regional library's management team this position provides region-wide leadership for library reference policies, procedures, goals, training, and customer service and leads and participates in various committees.

Responsible for appropriate use and maintenance of JMRL equipment, tools, and other resources, including work time.

Regular and reliable attendance.

Other Duties

Performs additional duties to support operational requirements as apparent or assigned.

Education, Experience and Skills

Education and Experience : Candidates may qualify by demonstrating the required knowledge and skills outlined for the job through experience(s) other than formal education.

Eligibility for professional certification in the Commonwealth of Virginia within the first 2 years of employment AND 3 years of experience in library adult reference services, including supervisory experience.

An equivalent combination of education and experience may be considered in lieu of the specific requirements listed above.

Preferred :

Extensive knowledge of electronic and print reference information services.

Certifications / Licenses / Other Requirements :

Required to successfully pass a pre-employment background check.

KNOWLEDGE, SKILLS, ABILITIES AND OTHER CHARACTERISTICS :

Job Knowledge :

Thorough knowledge of the principles, practices and techniques of modern public library operations; reader's advisory; library system computer applications; and be well-versed in the digital environment.

Reading :

Advanced : ability to read and understand complex written materials such as books, reviews, scientific or technical journals, abstracts, financial reports, and / or legal documents.

Writing :

Advanced : ability to prepare comprehensive reports and present ideas clearly and concisely. Ability to tailor writing to specific audiences and explain complex thoughts and ideas in writing.

Math :

Intermediate : Ability to deal with number systems, simple formulas, practical application of fractions, percentages, ratios / proportions, and measurement.

Communication Skills :

Advanced : Ability to develop effective working relationships with library staff, management, and the public. Makes recommendations regarding policy development and implementation. Contact may require the consideration of different points of view to reach understanding and gain cooperation and acceptance of ideas and may involve support of controversial positions or the negotiation of sensitive issues or important presentations. Evaluates customer satisfaction, develops cooperative associations, and utilizes resources to continuously improve customer satisfaction.

Independence and Decision-Making :

Requires Administrative Direction : Normally completes work with substantial discretion and within broad parameters defined by general organizational requirements and accepted practices. Overall results determine job performance.

Technical Skills :

Skilled : Comprehensive, practical knowledge of a technical field with use of analytical judgment and decision-making abilities appropriate to the assigned and apparent job responsibilities.

Fiscal Responsibilities :

No budgetary / fiscal responsibilities.

Supervisory Responsibilities :

Supervises and monitors performance for a regular group of employees or department. Provides input on hiring, discipline, work objectives / goals, performance evaluation and work assignments.

Other Characteristics :

Strong public service orientation.

Working closely with others as part of a team.

Performing multiple tasks simultaneously.

May require dealing with angry, frustrated and / or upset individuals.

Physical Conditions & Additional Information

Physical Demands :

Medium Work : Exerting up to 50 pounds of force occasionally, and / or up to 25 pounds of force frequently, and / or up to 10 pounds of force constantly to lift, carry, push, pull or otherwise move objects.

Requires frequent walking and standing, stooping, bending, pushing / pulling carts, and moving boxes and books.

Must be able to communicate information and ideas so others will understand. Must be able to exchange accurate information in these situations.

Ability to observe details at close range (within a few feet of the observer).

Machines, Tools, Equipment, Software and Hardware :

Typically requires use of standard office equipment and telephone, and related software and hardware; uses book trucks, carts and bins, and any other equipment as appropriate or as assigned.

Work Environment :

Work is performed in office environment where there may be exposure to computer screen for extended periods of time, monitor glare and dust.

The noise level in the work environment is usually quiet.

The City of Charlottesville is an Equal Opportunity Employer and supports workforce diversity at all levels of the organization. The City prohibits discrimination on the basis of race, color, creed, religion, national origin, ancestry, citizenship status, age, sex or gender (including pregnancy, childbirth and pregnancy-related conditions), gender identity or expression (including transgender status), sexual orientation, marital status, military service and veteran status, physical or mental disability, genetic information, or any other characteristic protected by federal, state or local laws. The City is dedicated to this with respect to recruitment, hiring, placement, promotion, transfer, training, compensation, benefits, employee activities, access to facilities and programs, and general treatment during employment.

Requests for reasonable accommodation by individuals with disabilities may be requested by contacting Human Resources at (434) 970-3490 or

The City of Charlottesville conducts job related background checks, reference checks, and pre-employment drug tests, in accordance with federal, state, and local law, of applicants who reach the final stages of the employment selection process. The City's policy has not changed because of the decriminalization of marijuana in the Commonwealth of Virginia. Marijuana remains an illegal drug under federal law, and it continues to be a violation of the US Department of Transportation regulations and the City's policy prohibiting employees from testing positive for marijuana.

SUMMARY OF EMPLOYEE BENEFITS

Updated July 1, 2022

Benefits cited represent those for regular 40-hour employees and may differ for Management Level, Part-Time, and / or Library positions. Long-term temporary employees are eligible for all benefits except retirement. Interns, temporary, seasonal, substitute, and relief employees are not eligible for benefits.

1. LEAVE :

Vacation :

3.09 hours accrued biweekly0 -

3.85 hours accrued biweekly3 -

4.62 hours accrued biweekly5 -

5.40 hours accrued biweekly10 -

6.16 hours accrued biweekly15 -

6.93 hours accrued biweekly20 -

7.70 hours accrued biweekly25 years

Sick :

4.62 hours per biweekly pay period, approximately 120 hours a years, no limit on accumulation

Holidays :

14 paid holidays per calendar year (13 observed and 1 floating)

2. INSURANCE :

Aetna Medical -

Choose from three options with different premiums and levels of coverage and coverage is effective on the first of the month following date of hire :

HMO : $0 premium for employee only coverage

POS 1 : Employee-only premium of $36.28 per biweekly pay

POS 2 : Employee-only premium of $13.02 per biweekly pay

Dependent coverage is available but the cost of the premium is not subsidized.)

Prescription Card ($10 generic, $30 lower cost name brand, $55 higher cost name brand)

Mail Order Maintenance Prescription Drug Program ($20 generic, $60 lower cost name brand, $110 higher cost brand)

Dental (Delta Dental)

No cost for employee only coverage. Dependent coverage is available but the cost of the premium is not subsidized.

Diagnosis and Preventive100% of allowable charge; Basic Dental Care - 80%; Major Dental Care - 50%

Primary$50 deductible, 80 / 20

Prosthetic & Complex Restorative$50 deductible, 50 / 50

1,500 maximum annual benefit

1,000 Orthodontic Benefit

MetLife Vision Plan : Optional

Employee only coverage : $2.50 bi-weekly; Dependent coverage also available at differing rates.

Eye health exam, dilatation, prescription and refraction of glasses covered after $10 co-pay;

130 allowance for frames, after co-pay, plus additional discounts where accepted.

Life :

Two times annual salary (paid by the City)

Optional supplemental life available for employee, spouse, dependents (paid by employee)

AFLAC : Optional

Cancer / accident / short term disability / intensive care insurance (paid by employee)

Long Term Disability

Protection from income loss due to long-term illness or injury (paid by the City)

3. RETIREMENT : The City of Charlottesville manages its own retirement system and does not participate in VRS, however the City has a Portability Agreement with VRS. There are certain provisions that must be met and the portability request must be executed within 18 months of vesting in the City's Plan.

Pension :

Choose from two options :

A Defined Benefit Pension plan pays a monthly benefit in retirement using a defined formula based on the employee's earnings history, tenure of service, and age. Our plan has a 5 year vesting period and an employee contribution of 5% of salary.

A Defined Contribution 401a plan in which fixed contributions are paid into an individual's account by the employer, the contributions are invested, returns (positive or negative) are credited to the account, and the account balance is used to provide retirement benefits. The vesting schedule for our 401a plan is 33% after one year of service, 67% after two years of service, and 100% after three years of service. There is no required contribution from salary. (Note that : the Defined Contribution retirement plan is the only plan available for Library employees)

Supplemental :

Deferred Compensation (457) - employee contribution

4. OTHER BENEFITS :

Flexible Spending Accounts :

Health Care Expenses

Dependent Care Expenses

Parking / Mass Transit Expenses

Parking Subsidy of $50 per month

Wellness Programs :

Gym Reimbursement Program

Monthly On-Site Nurse and Annual Flu Shots

Health Screenings and Fairs, Education Sessions, & Weekly Fitness Classes

Weight Watchers at Work

Bike Commuter Program :

Reimbursement of up to $20 per month for reasonable bike commuting expenses

Employee Assistance Program :

A variety of confidential, personal professional services for you and your family available 24 hours a day.

Tuition Reimbursement Program :

Up to $1,500 for undergraduate OR Up to $3,000 for graduate level tuition per fiscal year per employee.

Select the statement below that best represents your education, experience, and skills :

I have at least 3 years of experience in library adult reference service, including supervisory experience AND I have or will have eligibility for professional certification in the Commonwealth of Virginia within the first 2 years of employment.

I have an equivalent combination of education and experience that may be considered in lieu of the specific requirements listed above.

None of the above.

Describe your experience with and knowledge of electronic and print reference information services. If none, please write "None".

To be considered, qualifying education and experience, including City of Charlottesville employment, must be clearly documented in the education, work history, and additional information sections of the employment application. Resumes can be attached but should not be used as a substitute for the required information on the application. I understand that an attached resume may not be accepted in place of a completed employment application and that my qualifications should be stated on the employment application itself.

I certify that the information above is true and correct, and I certify that it can be verified with reference to the information in my basic application. I understand that my application may be rejected if the responses to supplemental questions do not match my basic application.

Required Question

Salary : $53,061

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