What are the responsibilities and job description for the Library - FT Technical Services Specialist position at City of Charlottesville, VA?

Salary : $34,216.00 Annually

Location : Charlottesville (22902), VA

Job Type : Regular Full-Time

Job Number : 250200004

Department : Jefferson-Madison Regional Library

Division : Branch Operations

Opening Date : 02 / 20 / 2025

Closing Date : Continuous

Bargaining Unit : N / A

General Summary

Jefferson-Madison Regional Library is seeking candidates to be considered for the position of Technical Services Specialist for the Central Librarywho are highly motivated and who support JMRL's Mission Statement to foster personal growth and life-long learning for all by connecting people with ideas, information, and each other.

The preferred starting salary for this position is $16.45 hourly ($34,216.00 annually). Starting offer is based on applicable education, experience and internal equity. This is a full-time, non-exempt position which provides excellent benefits including 13 paid holidays, plus paid vacation and sick leave, health insurance options with employer contribution, employer-paid life insurance, City's retirement options, gym membership reimbursement, and continuing education / training opportunities.

For a general summary of benefits offered by the City, please click the 'benefits' tab on this posting, or visit
The City of Charlottesville manages its own retirement system and does not participate in VRS; however, the City has a Portability Agreement with VRS and there are certain provisions that must be met. If questions pertaining to the Portability Agreement, please contact the City's Benefits Administrator at 434-970-3462.

This position performs work receiving, processing, and preparing materials for circulation, entering data into integrated library system database, at the Jefferson-Madison Regional Library (JMRL). Work is performed under the general supervision of the Supervising Technical Services Librarian.

For more information about the Library and this position please go to :

Note : This job opportunity is advertised with a closing date of "Continuous." If interested in being considered, an application should be submitted as soon as possible. Applications will be evaluated on a continuous basis. Interviews will be conducted as soon as possible during the recruitment with candidates who are best qualified. Applications may no longer be considered once a candidate to fill the position is identified. This job announcement will close when the position(s) have been filled and may close at any time.

Essential Responsibilities and Duties

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. Reasonable accommodations will be considered to enable individuals with disabilities to perform the essential functions. The essential functions of the job are not limited to those listed in the job description. The JMRL retains the discretion to add to or change the duties of the position at any time.

Processes and receives library materials, including books, audio-visual materials, kit materials, etc.

Matches contents of shipments to packing slips and enters appropriate information into acquisition order records in the Integrated Library System software.

Resolves errors in shipping and with vendors and keeps records of problems. Edits acquisition records to reflect receipt.

Creates, edits, and maintains detailed electronic item records across multiple ILS (Integrated Library Systems) workflows for staff and public access.

Prepares new library materials for circulation by covering, labeling, stamping, and adding stickers.

Distributes processed materials to their ultimate destination based on item record coding.

Amends library materials by reconciling discrepancies between labels and database, updating labeling to reflect current standards, and repairing physical damage.

Processes incoming library materials for repair or to route items to various departments for replacement and withdrawal.

Responds to and fulfills requests for labels and other materials from library employee's system wide.

Opens and closes Jefferson-Madison Regional Library (JMRL) technical services department,

Responsible for appropriate use and maintenance of JMRL equipment, tools, and other resources, including work time.

Regular and reliable attendance.

Other Duties :

Performs additional duties to support operational requirements as apparent or assigned.

Education, Experience and Skills

Education and Experience : Candidates may qualify by demonstrating the required knowledge and skills outlined for the job through experience(s) other than formal education.

Bachelor's degree and some related experience and basic desktop computer skills, including word processing and printing.

Associate's degree and 3 years of related experience and basic desktop computer skills, including word processing and printing.

High School diploma or GED and 5 years of related experience and basic desktop computer skills, including word processing and printing.

An equivalent combination of education and experience may be considered in lieu of the specific requirements listed above.

Preferred :

3 years of experience using library ILS (Integrated Library Systems)

Certifications / Licenses / Other Requirements :

Required to successfully pass a pre-employment background check.

KNOWLEDGE, SKILLS, ABILITIES AND OTHER CHARACTERISTICS :

Job Knowledge :

Basic familiarity with the work to know common principles and terminology and to understand and solve simple problems.

Working knowledge of library principles, practices, and procedures.

Working knowledge of computer hardware and Microsoft Office software applications.

Reading :

Intermediate : ability to read and understand written materials such as newspapers, magazines, journals, multi-step instruction manuals, and reference materials.

Writing :

Intermediate : Ability to write reports, prepare materials such as business letters, explanations, and summaries with proper format, punctuation, spelling, and grammar, using all parts of speech.

Math :

Intermediate : Ability to work with and understand number systems; simple formulas, practical application of fractions, percentages, ratios / proportions, and measurement such as technical specifications.

Communication Skills :

Basic : Provide standard information to and interacts with others outside direct reporting relationships on procedures or general policies. Interaction requires recognizing different points of view to ensure understanding and appropriate response. Establishes and maintains effective working relationships with co-workers and customers.

Independence and Decision-Making :

Requires General Direction : Normally performs the job by following general instructions or established standard operating procedures and / or policies. There is some discretion when making decisions among a few easily identifiable choices of the appropriate procedure or policy to apply to duties. Performance is reviewed frequently.

Technical Skills :

Skilled : Comprehensive, practical knowledge of a technical field with use of analytical judgment and decision-making abilities appropriate to the assigned and apparent job responsibilities. Intermediate skill in Microsoft Office applications and / or departmental software.

Fiscal Responsibilities :

No budgetary / fiscal responsibilities.

Supervisory Responsibilities :

No responsibility for direction or supervision of others.

Other Characteristics :

Strong public service orientation.

Tedious or exacting work.

Frequent change of tasks.

Performing multiple tasks simultaneously.

May require dealing with angry, frustrated and / or upset individuals.

The City of Charlottesville is an Equal Opportunity Employer and supports workforce diversity at all levels of the organization. The City prohibits discrimination on the basis of race, color, creed, religion, national origin, ancestry, citizenship status, age, sex or gender (including pregnancy, childbirth and pregnancy-related conditions), gender identity or expression (including transgender status), sexual orientation, marital status, military service and veteran status, physical or mental disability, genetic information, or any other characteristic protected by federal, state or local laws. The City is dedicated to this with respect to recruitment, hiring, placement, promotion, transfer, training, compensation, benefits, employee activities, access to facilities and programs, and general treatment during employment.

Requests for reasonable accommodation by individuals with disabilities may be requested by contacting Human Resources at (434) 970-3490 or

The City of Charlottesville conducts job related background checks, reference checks, and pre-employment drug tests, in accordance with federal, state, and local law, of applicants who reach the final stages of the employment selection process. The City's policy has not changed because of the decriminalization of marijuana in the Commonwealth of Virginia. Marijuana remains an illegal drug under federal law, and it continues to be a violation of the US Department of Transportation regulations and the City's policy prohibiting employees from testing positive for marijuana.

SUMMARY OF EMPLOYEE BENEFITS

Updated July 1, 2022

Benefits cited represent those for regular 40-hour employees and may differ for Management Level, Part-Time, and / or Library positions. Long-term temporary employees are eligible for all benefits except retirement. Interns, temporary, seasonal, substitute, and relief employees are not eligible for benefits.

1. LEAVE :

Vacation :

3.09 hours accrued biweekly0 -

3.85 hours accrued biweekly3 -

4.62 hours accrued biweekly5 -

5.40 hours accrued biweekly10 -

6.16 hours accrued biweekly15 -

6.93 hours accrued biweekly20 -

7.70 hours accrued biweekly25 years

Sick :

4.62 hours per biweekly pay period, approximately 120 hours a years, no limit on accumulation

Holidays :

14 paid holidays per calendar year (13 observed and 1 floating)

2. INSURANCE :

Aetna Medical -

Choose from three options with different premiums and levels of coverage and coverage is effective on the first of the month following date of hire :

HMO : $0 premium for employee only coverage

POS 1 : Employee-only premium of $36.28 per biweekly pay

POS 2 : Employee-only premium of $13.02 per biweekly pay

Dependent coverage is available but the cost of the premium is not subsidized.)

Prescription Card ($10 generic, $30 lower cost name brand, $55 higher cost name brand)

Mail Order Maintenance Prescription Drug Program ($20 generic, $60 lower cost name brand, $110 higher cost brand)

Dental (Delta Dental)

No cost for employee only coverage. Dependent coverage is available but the cost of the premium is not subsidized.

Diagnosis and Preventive100% of allowable charge; Basic Dental Care - 80%; Major Dental Care - 50%

Primary$50 deductible, 80 / 20

Prosthetic & Complex Restorative$50 deductible, 50 / 50

1,500 maximum annual benefit

1,000 Orthodontic Benefit

MetLife Vision Plan : Optional

Employee only coverage : $2.50 bi-weekly; Dependent coverage also available at differing rates.

Eye health exam, dilatation, prescription and refraction of glasses covered after $10 co-pay;

130 allowance for frames, after co-pay, plus additional discounts where accepted.

Life :

Two times annual salary (paid by the City)

Optional supplemental life available for employee, spouse, dependents (paid by employee)

AFLAC : Optional

Cancer / accident / short term disability / intensive care insurance (paid by employee)

Long Term Disability

Protection from income loss due to long-term illness or injury (paid by the City)

3. RETIREMENT : The City of Charlottesville manages its own retirement system and does not participate in VRS, however the City has a Portability Agreement with VRS. There are certain provisions that must be met and the portability request must be executed within 18 months of vesting in the City's Plan.

Pension :

Choose from two options :

A Defined Benefit Pension plan pays a monthly benefit in retirement using a defined formula based on the employee's earnings history, tenure of service, and age. Our plan has a 5 year vesting period and an employee contribution of 5% of salary.

A Defined Contribution 401a plan in which fixed contributions are paid into an individual's account by the employer, the contributions are invested, returns (positive or negative) are credited to the account, and the account balance is used to provide retirement benefits. The vesting schedule for our 401a plan is 33% after one year of service, 67% after two years of service, and 100% after three years of service. There is no required contribution from salary. (Note that : the Defined Contribution retirement plan is the only plan available for Library employees)

Supplemental :

Deferred Compensation (457) - employee contribution

4. OTHER BENEFITS :

Flexible Spending Accounts :

Health Care Expenses

Dependent Care Expenses

Parking / Mass Transit Expenses

Parking Subsidy of $50 per month

Wellness Programs :

Gym Reimbursement Program

Monthly On-Site Nurse and Annual Flu Shots

Health Screenings and Fairs, Education Sessions, & Weekly Fitness Classes

Weight Watchers at Work

Bike Commuter Program :

Reimbursement of up to $20 per month for reasonable bike commuting expenses

Employee Assistance Program :

A variety of confidential, personal professional services for you and your family available 24 hours a day.

Tuition Reimbursement Program :

Up to $1,500 for undergraduate OR Up to $3,000 for graduate level tuition per fiscal year per employee.

Select the response below that best represents your education, experience, and skills.

I have at minimum a Bachelor's degree and some related experience and basic desktop computer skills, including word processing and printing.

I have at minimum an Associate's degree and 3 years of related experience and basic desktop computer skills, including word processing and printing.

I have at minimum a High School diploma or GED and 5 years of related experience and basic desktop computer skills, including word processing and printing.

I have an equivalent combination of education and experience that may be considered in lieu of the specific requirements listed above.

None of the above.

Do you have 3 or more years experience using library ILS (Integrated Library Systems)?

To be considered, qualifying education and experience, including City of Charlottesville employment, must be clearly documented in the education, work history, and additional information sections of the employment application. Resumes can be attached but should not be used as a substitute for the required information on the application. I understand that an attached resume may not be accepted in place of a completed employment application and that my qualifications should be stated on the employment application itself.

I certify that the information above is true and correct, and I certify that it can be verified with reference to the information in my basic application. I understand that my application may be rejected if the responses to supplemental questions do not match my basic application.

Required Question

Salary : $34,216

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