What are the responsibilities and job description for the Event Attendant position at City of Chaska, MN?

Salary : $17.76 - $26.64 Hourly

Location : Chaska, MN

Job Type : Part-Time

Job Number : 25-00104

Department : Parks & Recreation

Division : Curling & Event Center

Opening Date : 02 / 18 / 2025

Closing Date : 3 / 4 / 2025 11 : 59 PM Central

FLSA Status : Non-Exempt

Reports To : Event Center Supervisor

Job Summary

The Event Attendant will work closely with the Curling & Event Center Supervisor and Coordinator to provide excellent customer service and positive event experiences. This role will serve as the onsite contact for event clients, guests, and vendors during scheduled events.

Responsibilities

Actively monitor Event Center and building spaces during scheduled events. Maintain presence in the event space and front office. Answer questions from patrons and provide excellent customer service
Assist patrons with Event Center needs and questions, including the use of audio-visual (A / V) equipment.
Ensure building rules and regulations are followed throughout the facility by all patrons, security personnel, vendors, and caterers.
Assist patrons with incoming inquiries and questions regarding the curling facility, event space, and Crooked Pint restaurant.
Communicate confidently and respectfully with staff, event guests, vendors, and building patrons.
Communicate with other Curling & Event Center staff in a timely manner regarding any needed changes to scheduled shifts and facility issues.
Maintain building cleanliness (glass, entry way, carpets, restrooms, etc.). Replenish restroom supplies as needed. Remove trash and recycling from Event Center receptacles.
Open / close the Event Center. Ensure all doors are properly secured when the facility is closed.
Provide detailed end-of-shift reports to direct supervisors at the completion of each shift.
Other related duties as requested or assigned.

Qualifications

Education and Experience

High school diploma or GED equivalent

Minimum 18 years of age

1 year of customer service experience

Preferred Qualifications

Post-secondary degree in hospitality

Previous hospitality, catering, or event rental experience

CPR / AED certified, or willing to obtain certification

Other Required Knowledge, Skills, and Abilities

Flexibility to work a variety of hours including early mornings, evenings, nights, and / or weekends

Strong communication skills and the ability to communicate with people of diverse cultural backgrounds

Ability to manage, monitor and assist with events that have a large number of guests (up to 300)

Basic audio-visual equipment knowledge, or willingness to learn

Ability to adapt to a fast-paced environment and work safe, smart, and efficiently

Ability to collaborate with team members to improve patron experience, operational efficiency, etc.

Willingness to learn, ask questions, and share perspectives and ideas.

Equipment, Mental & Physical Demands

Equipment Used

Vacuum

Audio-Visual Equipment

Chair Carts, stackable chairs

Table Carts, folding tables

Utility cart, flatbed cart, Dolly / 2-wheel hand truck

Cleaning equipment

Broom & dustpan

Mental Effort

Attention-to-detail

Problem Solving

Act decisively and effectively

Attention to safety and needs of guests

Communicate with staff and public

Plan or organize

Physical Requirements

Stand for up to 8 hours at a time

Walk several miles each event

Bending, lifting, carrying, pushing, pulling

Ability to setup / teardown tables and chairs

Ability to life and / or carry up to 40 lbs.

Basic custodial duties

Working Conditions

Indoor & outdoor environment

Office / building environment

Various weather conditions : wet, dry, hot, cold

As a part-time City employee you may be eligible for the following benefits :

457b Tax-Deferred Retirement plan

Depending on position :

Pension through PERA with Employer Match

Pension through Chaska Fire Relief Assocation

Life insurance through NCPERS, if contributing to PERA

Chaska Community Center - individual membership (depends on position)

Chaska Town Course & The Loop at Chaska : discounts on green fees and merchandise

Public Student Loan Forgiveness

Please select your highest level of education. Please read the options carefully.

Bachelor's degree or higher in hospitality or another related field.

Bachelor's degree or higher, but not in hospitality or another related field.

Associate's degree in hospitality or another related field.

Associate's degree, but not in hospitality or another related field.

High school diploma, GED, or equivalent.

None of the above.

How many years of customer service experience do you have?

5 or more years of customer service experience.

Between 3 and 5 years of customer service experience.

Between 1 and 3 years of customer service experience.

Less than 1 year of customer service experience.

No customer service experience.

Do you have previous experience in hospitality, event rental, and / or catering industries?

Do you have a current CPR / AED certification?

Yes, I currently hold an active CPR / AED certification.

No, but I am willing to obtain certification.

No, and I am not willing to obtain certification.

Are you 18 years of age or older?

Required Question

Salary : $18 - $27

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