Office Specialist I

Looking for a rewarding career where you can make a real difference? The City of Chesapeake is hiring an Office Specialist with the Social Services department! Be the vital link between our team and the community, providing exceptional administrative support while helping deliver essential services. If you're organized, detail-oriented, and passionate about helping others, join us in shaping a stronger, brighter future for Chesapeake!ESSENTIAL TASKSThe tasks listed below are those that represent the majority of the time spent working in this class. Management may assign additional tasks related to the type of work of the class as necessary.

• Performs specialized office procedures such as taking and transcribing dictation or meeting minutes, or typing documents, technical and statistical reports, or data for publication.
• Interacts with other departments, clients / customers, and the public by telephone, radio, or in person; provides information, directs individuals to appropriate personnel, takes and relays messages, or receives, logs, and processes complaints.
• Serves as lead worker for assigned clerical personnel; provides training and assigns work.
• Compiles data for special and periodic reports; assists with presentation of data as directed.
• Performs routine accounting tasks such as processing incoming checks, reviewing invoices and vouchers, accounts payable, or payroll; sets up and maintains departmental personnel files.
• Coordinates special events / programs for area of responsibility; schedules meeting rooms and appointments, and prepares work schedules and agendas.
• Processes clients in and out of office / program; processes payments; enters and updates client information in computer to complete financial / insurance forms; processes requests for medicine.
• Processes mail and packages; opens, time stamps, sorts, and distributes mail to appropriate personnel or departments; assists with special mailings; prepares and distributes information packets.
• Establishes and maintains, or supervises maintenance of files, records, accounts, or charts for area of responsibility; maintains office supply inventory.
• Arranges meetings and coordinates catering needs; answers routine correspondence for supervisor independently; performs data entry, filing, faxing, telephoning, photocopying, and / or processing of assigned permits.
• Processes abandoned vehicles; prepares and processes summons and / or warrants.
• Develops and maintains access databases for coworkers; provides assistance with computer software.The City of Chesapeake offers an exceptional range of benefits. Please browse our Benefits Brochure, for a full list of benefits and employee perks.Required QualificationsVOCATIONAL / EDUCATIONAL REQUIREMENT : Requires a high school diploma or GED and any combination of education and experience equivalent to satisfactory completion of one year of college education in word processing, secretarial skills, or a closely related field.EXPERIENCE REQUIREMENT : In addition to satisfying the vocational / education standards, this class requires a minimum of three years of full-time equivalent experience in administrative support.SPECIAL REQUIREMENTS : Employees may be expected to work hours in excess of their normally scheduled hours in response to short-term department needs and / or City-wide emergencies.Preferred Qualifications
• Extensive experience with Microsoft Office products, including Excel, PowerPoint, Publisher, and Outlook, as well as proficiency with Adobe software.
• 2-3 years of solid experience in data tracking, including analyzing, managing, and maintaining accurate records.
• Experience working in a fast-paced office environment with strong multitasking skills and the ability to manage multiple deadlines effectively. Learn More