What are the responsibilities and job description for the Account Clerk position at City of Chesapeake?
Position Information
Working Title of Vacant Position
Account Clerk
Job Type
Full Time
Posting Type
Public
Number of Vacancies
1
Department
CHES INT BEHAV HEALTHC
Division
CIBH MENTAL HLTH SVC
Requisition Number
2025068
Number of hours worked per week
40
Work Schedule
Monday – Friday
Hours: 8:00am – 5:00pm
Hours: 8:00am – 5:00pm
Work Site Location
Chesaepake, VA (224 Great Bridge Blvd.)
Position Driving Requirement
O - Occasional
Pay Grade
GE02
Pay Basis
Semi-Monthly
Advertised Salary
$34,831 – $46,151 starting salary range
Starting salary rate depends on qualifications, skills, and experience
Job Description
Do you share a vision to celebrate individuals for their differences and support them in their wellness journey? Then, come join our TEAM!
We do it better when we do it together!
We do it better when we do it together!
As an Account Clerk you will:
- Verify behavioral health insurance coverage.
- Prepare various account reports such as fee appeals.
- The Account Clerk will assist clients and clinical staff with ensuring needed referrals and authorizations are in place to facilitate approved client service billing.
- Compute client financial responsibility for costs of services by compiling information on income and family size and verifying insurance benefit coverage.
- Completion of the team and individual tasks related to client eligibility and payment responsibility. Data entry, filing, faxing, and document retrieval follow-up are some of the general tasks. Researching returned mail.
- Consult with Clients on Billing Inquiries.
- Provides insurance information to clients to answer inquiries and/or completing interviews.
- Calculates refunds and adjustments in order to prepare insurance forms.
Performs other related tasks as assigned.
The City of Chesapeake offers an exceptional range of benefits. Please browse our Benefits Brochure, for a full list of benefits and employee perks.
#accountclerk
#insurancecoverage
#accountclerk
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Required Qualifications
VOCATIONAL/EDUCATIONAL REQUIREMENT:
Requires a high school diploma or GED and any combination of education and experience equivalent to the satisfactory completion of one year of college education in business administration, accounting, or a closely related field.
EXPERIENCE REQUIREMENT:
In addition to satisfying the vocational/educational standards, this class requires a minimum of three months of related, full-time equivalent experience.
SPECIAL REQUIREMENTS:
Employees may be expected to work hours in excess of their normally scheduled hours in response to short-term department needs and/or City-wide emergencies. Emergency operations support work and work locations may be outside of normal job duties.
Requires a high school diploma or GED and any combination of education and experience equivalent to the satisfactory completion of one year of college education in business administration, accounting, or a closely related field.
EXPERIENCE REQUIREMENT:
In addition to satisfying the vocational/educational standards, this class requires a minimum of three months of related, full-time equivalent experience.
SPECIAL REQUIREMENTS:
Employees may be expected to work hours in excess of their normally scheduled hours in response to short-term department needs and/or City-wide emergencies. Emergency operations support work and work locations may be outside of normal job duties.
Preferred Qualifications
- Applicant should have experience with sliding fee scale eligibility, insurance benefit verification, and proficiency in Microsoft Office software, as well as excellent communication skills, both oral and written.
- Applicants must be able to multitask.
- Experience with an electronic health record and computer skills are essential.
- Applicants should also be culturally competent and capable of dealing with a variety of persons, including persons with mental health, substance abuse, and intellectual disabilities. An acceptable criminal history and driving records report are required.
Posting Detail Information
Job Open Date
01/29/2025
Job Close Date
02/12/2025
Open Continuous
No
Special Instructions to Applicants
Drug Screening: MARIJUANA
In accordance with City policy, this position is deemed safety-sensitive. As such, applicants for this position are subject to pre-employment drug/alcohol testing after receiving a conditional offer of employment and may also be subject to random testing. This drug test includes testing for marijuana. Possession of a medical marijuana card will not excuse an applicant from the testing process; however, a test will not be considered positive for marijuana if a valid medical marijuana certification is presented unless the position requires a commercial driver’s license (CDL) or is a sworn law-enforcement officer/deputy.
ADA Checklist
Overall Physical Strength Demands
Overall Physical Strength Demands
S=Sedentary - Exerting up to 10 lbs. occasionally or small weights frequently; sitting most of the time.
Physical Demands
C = Continuously- 2/3 or more of the time. F = Frequently- From 1/3 to 2/3 of the time. O = Occasionally- Up to 1/3 of the time. R = Rarely- Less than 1 hour per week. N = Never- Never occurs.
Standing
Occasionally- Up to 1/3 of the time.
Sitting
Continuously- 2/3 or more of the time.
Walking
Occasionally- Up to 1/3 of the time.
Lifting
Rarely- Less than 1 hour per week.
Lifting Amount
Exerting up to 10 lbs
Carrying
Rarely- Less than 1 hour per week.
Carrying Weight
Exerting up to 10 lbs
Pushing/Pulling
Rarely- Less than 1 hour per week.
Pushing/Pulling Weight
Exerting up to 10 lbs
Reaching
Occasionally- Up to 1/3 of the time.
Handling
Rarely- Less than 1 hour per week.
Fine Dexterity
Continuously- 2/3 or more of the time.
Kneeling
N = Never
Crouching
Never- Never occurs.
Crawling
Never- Never occurs.
Bending
Rarely- Less than 1 hour per week.
Twisting
Rarely- Less than 1 hour per week.
Climbing
Rarely- Less than 1 hour per week.
Balancing
Never- Never occurs.
Vision
Continuously- 2/3 or more of the time.
Hearing
Continuously- 2/3 or more of the time.
Talking
Continuously- 2/3 or more of the time.
Foot Controls
Rarely- Less than 1 hour per week.
Machines, Tools, Equipment and Work Aids Used
Office equipment, computer, calculator, copier, fax, phone
Protective Equipment Required
none
Health and Safety
D = Daily W = Several Times Per Week M = Several Times Per Month S = Seasonally N = Never
Mechanical Hazards
N = Never
Chemical Hazards
N = Never
Electrical Hazards
N = Never
Fire Hazards
N = Never
Explosives
N = Never
Communicable Diseases
S = Seasonally
Physical Danger or Abuse
S = Seasonally
Other
If Other, Description
Environmental Factors
D = Daily W = Several Times Per Week M = Several Times Per Month S = Seasonally N = Never
Dirt and Dust
N = Never
Extreme Temperatures
N = Never
Noise and Vibration
N = Never
Fumes and Odors
S = Seasonally
Wetness/Humidity
N = Never
Darkness or Poor Lighting
N = Never
Primary Work Location
Office Environment
Non-Physical Demands
C = Continuously- 2/3 or more of the time. F = Frequently- From 1/3 to 2/3 of the time. O = Occasionally- Up to 1/3 of the time. R = Rarely- Less than 1 hour per week. N = Never- Never occurs.
Time Pressures
Occasionally- Up to 1/3 of the time.
Emergency Situations
Rarely- Less than 1 hour per week.
Frequent Change of Tasks
Occasionally- Up to 1/3 of the time.
Irregular Work Schedule/Overtime
Rarely- Less than 1 hour per week.
Performing Multiple Tasks Simultaneously
Occasionally- Up to 1/3 of the time.
Working Closely with Others as Part of a Team
Frequently- From 1/3 to 2/3 of the time.
Tedious or Exacting Work
Frequently- From 1/3 to 2/3 of the time.
Noisy/Distracting Environment
Rarely- Less than 1 hour per week.
Other
If Other, Description
Can anyone assist the employee in performing the primary tasks assigned to this position? If yes, identify the eligible task(s)
Supervisor can assist if needed
Professional References
Professional References
Please provide contact information for professional references.
Minimum Requests
0
Maximum Requests
4
Salary : $34,831 - $46,151
