What are the responsibilities and job description for the Family Services Supervisor I - AS/APS position at City of Chesapeake?
Position Information
Working Title of Vacant Position
Family Services Supervisor I - AS/APS
Job Type
Full Time
Posting Type
Public
Number of Vacancies
1
Department
HUMAN SVCS
Division
HS-SS FAMILY SERVICES
Requisition Number
2025171
Number of hours worked per week
40
Work Schedule
Monday-Friday/ 8AM – 5PM (Schedule may vary depending on operational needs). Employees may be expected to work hours in excess of their normally scheduled hours in response to short-term departmental needs and/or City-wide emergencies.
Work Site Location
Chesapeake, Va. (100 Outlaw Street)
Position Driving Requirement
R - Routine
Pay Grade
GE14
Pay Basis
Semi-Monthly
Advertised Salary
$61,946.00/annually
Job Description
Chesapeake Department of Human Services is seeking a Family Services Supervisor with the ability to engage and synergize a team of Family Services professionals to fulfill our mission of helping people triumph over poverty, abuse, and neglect to shape strong futures for themselves, their families, and communities. We are looking for a visionary leader that values excellent customer service and strengthening families at every contact while protecting the vulnerable citizens from abuse, neglect, and exploitation and promoting the dignity and worth of each individual citizen in Chesapeake.
GENERAL DESCRIPTION OF CLASS
The purpose of the position is to supervise Family Service Specialists and direct program overview of services to vulnerable adults’ age 60 years or older or 18 to 59 and incapacitated. The programs includes; Long-Term Care Screenings, Assisted Living Facility Screenings and Assessments, Companion Care, Adult Foster Homes, Adult Protective Services and Guardianship case management of incapacitated adults. This position provides leadership, direction, budget and reporting, planning, monitoring, and evaluation of work activities, and program assignments in order to manage and implement adult services timely and within state and local mandates.
Duties include but not limited to:
GENERAL DESCRIPTION OF CLASS
The purpose of the position is to supervise Family Service Specialists and direct program overview of services to vulnerable adults’ age 60 years or older or 18 to 59 and incapacitated. The programs includes; Long-Term Care Screenings, Assisted Living Facility Screenings and Assessments, Companion Care, Adult Foster Homes, Adult Protective Services and Guardianship case management of incapacitated adults. This position provides leadership, direction, budget and reporting, planning, monitoring, and evaluation of work activities, and program assignments in order to manage and implement adult services timely and within state and local mandates.
Duties include but not limited to:
- Preparation and implementation of operating procedures within the unit to ensure an efficient workflow; day-to-day guidance to Family Service Specialists and Assistants on case related issues, policies and procedures, agency initiatives, and acceptable levels of quality and quantity in the delivery of services.
- The position is also responsible for the effective supervision and administration of staff development, performance management, employee relations, and evaluation of resource needs and management of effective deployment of resources.
- Support staff, including selecting or recommending selection, training, assigning and evaluating work, counseling, disciplining, and terminating or recommending termination.
- Interacts/coordinates with other agencies, organizations, or the courts to provide services for clients.
- Oversees, reviews, and approves expenditures for assigned area; provides fiscal data for preparation of annual budgets; ensures timely payment of accounts payable.
- Maintains and review Peer Place information system; processes daily paperwork including reports, documents memos, and personnel information.
- Monitors program compliance with applicable guidelines, regulations, and laws; monitors referrals and notifications.
- Attends or conducts staff, committee, team, and other professional meetings to exchange information; attends professional seminars or conferences to improve professional skills.
- This position works in unison with the Adult Protective Supervisor to provide supervisory guidance and responsibility for the protection of abused and neglected adults from endangering situations and provides monthly staff supervision of after-hours on-call duty of Child Welfare and Adult Protective Services.
TYPICAL TASKS
- Supervises Social Workers and support staff, including selecting or recommending selection, training, assigning and evaluating work, counseling, disciplining, and terminating or recommending termination.
- Conducts interviews or investigations and makes client/resident and family assessments; formulates and implements plan of action; documents progress.
- Interacts/coordinates with other agencies, organizations, or the courts to provide services for clients/residents.
- Oversees, reviews, and approves expenditures for assigned area; provides fiscal data for preparation of annual budgets; ensures timely payment of accounts payable.
- Gathers and maintains information to support periodic and special reports documenting activities and events for area of responsibility.
- Participates in development and implementation of policy and procedures for area of responsibility; interprets same for staff as needed.
- Maintains record system for area of responsibility; processes daily paperwork including reports, documents, memos, and personnel information.
- Serves as information resource for clients/residents, students, and professionals.
- Monitors program compliance with applicable guidelines, regulations, and laws; monitors referrals and notifications.
- Serves as emergency duty on-call Supervisor.
- Attends or conducts staff, committee, team, and other professional meetings to exchange information; attends professional seminars or conferences to improve professional skills.
- Performs other related duties as assigned.
The City of Chesapeake offers an exceptional range of benefits. Please browse our Benefits Brochure, for a full list of benefits and employee perks.
Required Qualifications
VOCATIONAL/EDUCATIONAL REQUIREMENT:
In order to be evaluated for vacancies in the Family Services Occupational Group, applicants shall possess the qualifications outlined in (1) OR (2) below:
1) A minimum of a bachelor’s degree in the human services field, including Social Work, Rehabilitation Counseling, Psychology, Clinical Psychology, Counseling Psychology, Counseling and Guidance, Counselor Education, Human Services, Sociology, Family and Child Development, Aging Studies, Gerontology, Criminal Justice with a minor in one of the above studies, or other related degrees determined by the Department of Human Resources based on the similarity of the curriculum and course content.
2) A minimum of a bachelor’s degree in any field accompanied by a minimum of two years of appropriate and related, full-time equivalent experience in a human services related area.
To be considered for promotion, persons currently employed in the Family Services Occupational Group by a local department prior to September 1, 1990, who do not meet the qualifications outlined in either (1) or (2) above, must possess four years of appropriate and related experience in a human services area and must have successfully completed all available competency-based training related to the promotional area.
SPECIAL CERTIFICATIONS AND LICENSES: Requires a valid driver’s license and a driving record in compliance with City Driving Standards.
EXPERIENCE REQUIREMENT: In addition to satisfying the vocational/education standards, this position requires a minimum of four years of appropriate and related, full-time equivalent experience.
SPECIAL REQUIREMENTS: Emergency Duty (On-Call) participation is required to comply with mandated responsibilities as listed under Section 63.2-1503,B; Section 63.2-900; and 63.2-1604-63.2-1610, Code of Virginia. Employees may be expected to work hours in excess of their normally scheduled hours in response to short-term departmental needs and/or City-wide emergencies.
In order to be evaluated for vacancies in the Family Services Occupational Group, applicants shall possess the qualifications outlined in (1) OR (2) below:
1) A minimum of a bachelor’s degree in the human services field, including Social Work, Rehabilitation Counseling, Psychology, Clinical Psychology, Counseling Psychology, Counseling and Guidance, Counselor Education, Human Services, Sociology, Family and Child Development, Aging Studies, Gerontology, Criminal Justice with a minor in one of the above studies, or other related degrees determined by the Department of Human Resources based on the similarity of the curriculum and course content.
2) A minimum of a bachelor’s degree in any field accompanied by a minimum of two years of appropriate and related, full-time equivalent experience in a human services related area.
To be considered for promotion, persons currently employed in the Family Services Occupational Group by a local department prior to September 1, 1990, who do not meet the qualifications outlined in either (1) or (2) above, must possess four years of appropriate and related experience in a human services area and must have successfully completed all available competency-based training related to the promotional area.
SPECIAL CERTIFICATIONS AND LICENSES: Requires a valid driver’s license and a driving record in compliance with City Driving Standards.
EXPERIENCE REQUIREMENT: In addition to satisfying the vocational/education standards, this position requires a minimum of four years of appropriate and related, full-time equivalent experience.
SPECIAL REQUIREMENTS: Emergency Duty (On-Call) participation is required to comply with mandated responsibilities as listed under Section 63.2-1503,B; Section 63.2-900; and 63.2-1604-63.2-1610, Code of Virginia. Employees may be expected to work hours in excess of their normally scheduled hours in response to short-term departmental needs and/or City-wide emergencies.
Preferred Qualifications
- Four years’ experience in the human services field, along with experience in human services of Adult Services/Adult Protective Services programs in a lead or supervisory capacity.
- Two years of supervisory experience in a public social services agency or related working with adults aged 60 years and older, and 18-59 with disabilities.
- Considerable experience in assigned Adult Services/Adult Protective Services program area/human services programs and completion of required training programs. Supervisory experience or work experience in a leadership role.
- BSW or MSW degree and a Commonwealth of Virginia Social Worker license are desirable.
Posting Detail Information
Job Open Date
03/24/2025
Job Close Date
04/01/2025
Open Continuous
Special Instructions to Applicants
Drug Screening: MARIJUANA
In accordance with City policy, this position is deemed safety sensitive. As such, applicants for this position are subject to pre-employment drug/alcohol testing after receiving a conditional offer of employment and may also be subject to random testing. This drug test includes testing for marijuana. Possession of a medical marijuana card will not excuse an applicant from the testing process; however, a test will not be considered positive for marijuana if a valid medical marijuana certification is presented unless the position requires a commercial driver’s license (CDL) or is a sworn law-enforcement officer/deputy.
ADA Checklist
Overall Physical Strength Demands
Overall Physical Strength Demands
S=Sedentary - Exerting up to 10 lbs. occasionally or small weights frequently; sitting most of the time.
Physical Demands
C = Continuously- 2/3 or more of the time. F = Frequently- From 1/3 to 2/3 of the time. O = Occasionally- Up to 1/3 of the time. R = Rarely- Less than 1 hour per week. N = Never- Never occurs.
Standing
Frequently- From 1/3 to 2/3 of the time.
Sitting
Frequently- From 1/3 to 2/3 of the time.
Walking
Frequently- From 1/3 to 2/3 of the time.
Lifting
Frequently- From 1/3 to 2/3 of the time.
Lifting Amount
Exerting up to 10 lbs
Carrying
Frequently- From 1/3 to 2/3 of the time.
Carrying Weight
Exerting up to 10 lbs
Pushing/Pulling
Frequently- From 1/3 to 2/3 of the time.
Pushing/Pulling Weight
Exerting up to 10 lbs
Reaching
Occasionally- Up to 1/3 of the time.
Handling
Occasionally- Up to 1/3 of the time.
Fine Dexterity
Frequently- From 1/3 to 2/3 of the time.
Kneeling
Occasionally- Up to 1/3 of the time.
Crouching
Rarely- Less than 1 hour per week.
Crawling
Rarely- Less than 1 hour per week.
Bending
Occasionally- Up to 1/3 of the time.
Twisting
Frequently- From 1/3 to 2/3 of the time.
Climbing
Occasionally- Up to 1/3 of the time.
Balancing
Rarely- Less than 1 hour per week.
Vision
Continuously- 2/3 or more of the time.
Hearing
Continuously- 2/3 or more of the time.
Talking
Continuously- 2/3 or more of the time.
Foot Controls
Continuously- 2/3 or more of the time.
Machines, Tools, Equipment and Work Aids Used
Computer, copier, fax, telephone, scanner, adding machine, calculator, printer, car and related equipment.
Protective Equipment Required
N/A
Health and Safety
D = Daily W = Several Times Per Week M = Several Times Per Month S = Seasonally N = Never
Mechanical Hazards
N = Never
Chemical Hazards
N = Never
Electrical Hazards
S = Seasonally
Fire Hazards
S = Seasonally
Explosives
S = Seasonally
Communicable Diseases
S = Seasonally
Physical Danger or Abuse
S = Seasonally
Other
If Other, Description
Environmental Factors
D = Daily W = Several Times Per Week M = Several Times Per Month S = Seasonally N = Never
Dirt and Dust
D = Daily
Extreme Temperatures
D = Daily
Noise and Vibration
D = Daily
Fumes and Odors
D = Daily
Wetness/Humidity
D = Daily
Darkness or Poor Lighting
D = Daily
Primary Work Location
Office Environment
Non-Physical Demands
C = Continuously- 2/3 or more of the time. F = Frequently- From 1/3 to 2/3 of the time. O = Occasionally- Up to 1/3 of the time. R = Rarely- Less than 1 hour per week. N = Never- Never occurs.
Time Pressures
Continuously- 2/3 or more of the time.
Emergency Situations
Frequently- From 1/3 to 2/3 of the time.
Frequent Change of Tasks
Continuously- 2/3 or more of the time.
Irregular Work Schedule/Overtime
Occasionally- Up to 1/3 of the time.
Performing Multiple Tasks Simultaneously
Continuously- 2/3 or more of the time.
Working Closely with Others as Part of a Team
Continuously- 2/3 or more of the time.
Tedious or Exacting Work
Continuously- 2/3 or more of the time.
Noisy/Distracting Environment
Continuously- 2/3 or more of the time.
Other
If Other, Description
Can anyone assist the employee in performing the primary tasks assigned to this position? If yes, identify the eligible task(s)
NO
Professional References
Professional References
Please provide contact information for professional references.
Minimum Requests
0
Maximum Requests
4
Salary : $61,946
