TECHNICAL SYSTEMS ANALYST (NC)

The position duties encompass skills in multiple areas encompassing the City's Metropolitan Area Network including; Network design and engineering, new site deployments, network operational maintenance, performance monitoring and alerting, upgrade, support, and management of Cisco suite of enterprise products and support, and managing multiple citywide networking projects. The person who fills this position will fulfil the following duties also:

• Perform in depth research, gather information, perform analysis, tests, evaluations for development, maintenance and implementation of various business solutions within the City's Metro Area Network  

• Design, configuration, and maintenance of Networking and Security appliances. 

• Provide end user support for networking and security concerns

• Have in depth knowledge of networking and security functions, applications, and resources.

Supervises and coordinates assigned projects; coordinates assigned activities with other divisions, outside agencies and the general public; and provides highly responsible and complex staff assistance senior personnel and client agencies.

(Illustrative only. Any one position may not require all of the listed KSAs nor do the listed examples include all the KSAs which may be required.)

Knowledge of:
Modern principles and practices of computer programming, system analysis and networking.
Methods and techniques of data processing, database management and information storage and retrieval.
Principles of budget preparation and control and of cost estimation; basic accounting and  marketing.
Principles of supervision, training and performance evaluation; City personnel policies and  procedures.
Pertinent federal, state and local laws, codes and regulations.

Ability to:
Supervise, direct and coordinate the work of lower level staff.
Select, supervise, train, motivate and evaluate staff.
Interpret and explain City policies and procedures.
Prepare clear and concise reports.
Communicate clearly and concisely, both orally and in writing.
Troubleshoot computer hardware and software problems.
Negotiate the obtainment of hardware, software and services from vendors.
Analyze and correct complex problems.
Prepare clear and concise schematics.
Handle personnel matters, grievances and disputes.
Establish and maintain effective working relationships with those contacted in the course of work including City and other government officials, community groups and the general public.
Develop work plans and schedules.
Install, maintain, debug, calibrate and update computer hardware, software and network  hardware.
Explain complex computer concepts, software packages and hardware functions.
Work with a variety of computer hardware and software.

(Illustrative only. Any one position within this classification may not include all of the duties listed nor do the listed examples include all of the tasks which may be performed.)

Design, coordinate and schedule a variety of advanced technical projects.
Design and maintain sewer and network configurations with the aim of controlling and improving overall productivity of resources.
Design, code and maintain specialized software: utilities/application interfaces/ message routers/ analysis tools/etc.
Implement and maintain security systems on various computer platforms.
Maintain and exercise plans for recovering data processing capabilities in case of power failure or other system failures.
Review application design specifications in areas of assents, alternatives, requirements and detailed design.
Disseminate information on relevant topics; provide seminars, publish documents on procedures, methods, software changes, known problems, etc.
Maintain an Internet firewall to protect the enterprise network and severs while allowing client access to the Internet.
Maintain Domain Name Services within the enterprise TCP/IP network.
Assist those contacted in the course of duty in an effective, efficient and professional manner.
Perform related duties as assigned.

A RESUME AND NECESSARY TRANSCRIPT(S) MUST BE ATTACHED TO BE CONSIDERED

OPEN: Each applicant must have three years of paid professional software development experience that includes using geographic information system technologies plus a bachelor's degree from an accredited college or university with major course work in GIS, geography, planning, computer science or a related field

OR

Each applicant must have five years of paid professional experience with at least three years of software development experience that includes using geographic information system technologies plus an associate degree from an accredited college or university with major course work in GIS, geography, planning, computer science or a related field.

Candidates must attach their Joint Services Transcripts evaluated by the American Council on Education (ACE) if they would like military course work to be considered as part of the application review. Please follow the link below for additional information.
https://www.dantes.doded.mil/EducationPrograms/get-credit/creditmilitary.html 

Environmental Conditions:
Indoor environment; exposure to office computer screens; work alone and closely with others.

Physical Conditions:
Essential and other important responsibilities and duties require maintaining physical condition necessary for sitting or standing for prolonged periods of time; general manual dexterity required.

Probationary Period

Twelve months

Supervision Exercised

May exercise technical and functional supervision over subordinates

HR Contact: Jason Culbertson jason.culbertson@cincinnati-oh.gov

Salary : $90,164 - $121,173