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Events and Communication Coordinator

City of Claremont
Claremont, NC Full Time
POSTED ON 4/8/2025
AVAILABLE BEFORE 6/8/2025

This position involves performing both administrative and professional duties related to managing the City’s website and social media accounts, coordinating public information programs, and executing and overseeing city sponsored activities. The role also includes creating and executing comprehensive community outreach initiatives, as well as communicating City projects, initiatives, plans, and policies to Claremont residents and stakeholders. Additionally, the position entails developing strategic guidelines and operational processes to ensure effective and impactful public communication. As part of the responsibilities, this position will also serve as the Public Information Officer (PIO).

The work is carried out in alignment with established policies and procedures and requires the application and interpretation of various programs and guidelines. The employee is expected to demonstrate significant independent judgment and initiative. Work is performed under the supervision of the City Manager and is evaluated based on the success of City-sponsored events and the effectiveness of communication with residents and visitors.

Please go to the City of Claremont web page to see a full description of job duties. Please apply at www.cityofclaremont.org

· In-depth knowledge of event planning principles, practices, and methodologies.

· Strong understanding of marketing, communications, and public relations strategies.

· Proficiency in using modern office equipment, office technology, and desktop publishing software.

· Familiarity with the structure, functions, and operations of city departments.

· Expertise in accurately drafting media releases and creating social media content.

· Skilled in collaborative conflict resolution and effective customer engagement. Capable of handling public interactions with tact and courtesy.

· Strong organizational skills with the ability to prioritize tasks and manage workflows efficiently.

· Proficient in public speaking and presenting information clearly and effectively, with the ability to articulate ideas clearly in both oral and written formats.

· Ability to plan, coordinate, and supervise the work of temporary, volunteer, or paid staff, across departments.

· Ability to build and maintain productive working relationships with officials, citizens, employees, supervisors, and event participants.

· Manages content for the City’s website and social media platforms, collaborating with department heads to ensure accuracy and relevance; produces, writes, edits, and disseminates press releases, newsletters, and other required content.

· Supports the growth and engagement of the City's social media platforms.

· Collaborates with the City Manager to ensure that all website content is current across all platforms and contributes to the strategic vision of the City’s website.

· Promotes events through various channels, including newspapers, social media, and other marketing methods.

· Develops comprehensive plans and timelines for events, including coordinating event setup and site layout.

· Coordinates event logistics with other City departments, staff, and volunteers to ensure seamless execution.

· Manages relationships with vendors, musicians, amusement ride providers, food vendors, and other related service providers, including executing contracts when necessary.

· Develops communication calendars to align with the City’s overall strategy, ensuring consistent and timely dissemination of information regarding events, activities, and city improvements through all social media channels.

· Engages with the Claremont business community and other stakeholders to secure sponsorships for event funding.

· Represents the City in interactions with community organizations, committees, and councils.

· Captures photographs and videos of City programs and events for use on the website, social media, publications, and media outlets.

· Cultivates and maintains relationships with media outlets and produces press releases to promote City activities.

· Assists in the preparation of regular and special reports as needed.

· Creates and maintains the department’s budget and actively participates in various tasks and projects as needed.

· As Public Information Officer (PIO), must be prepared to assist the City in emergency events, acting as the primary point of contact between the City and citizens.

· Other duties as directed.

Job Types: Full-time, Part-time

Pay: $42,727.00 - $53,408.00 per year

Expected hours: 40 per week

Benefits:

  • 401(k)
  • Dental insurance
  • Health insurance
  • Health savings account
  • Life insurance
  • Paid time off
  • Parental leave
  • Professional development assistance
  • Tuition reimbursement
  • Vision insurance

Schedule:

  • 8 hour shift
  • Holidays
  • Monday to Friday
  • Weekends as needed

Work Location: In person

Salary : $42,727 - $53,408

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