Golf Course Manager

This is the fourth of four levels in the Golf Course Maintenance series. Incumbents manage the operations of the City's golf courses and supervise lower-level employees. Responsibilities may include developing and implementing operating procedures; providing information for the development of a budget, monitoring a budget; directing facility and grounds maintenance and care; and preparing financial and operational reports.

Essential Functions:

1. Manages golf course staff to include prioritizing and assigning work; conducting performance evaluations; ensuring staff are trained; ensuring that employees follow policies and procedures; maintaining a healthy and safe working environment; and making hiring, termination, and disciplinary recommendations.

2. Directs the implementation of operations for the Golf division, which includes planning, coordinating, administering, and evaluating programs, projects, processes, procedures, systems, standards, and/or service offerings.

3. Assists with budget preparation and administration, which may include preparing cost estimates for budget recommendations, submitting justifications for budget items, monitoring, and controlling program expenditures.

4. Develops inventory strategies, determines what products will be carried and the margins products done.

5. Responds to requests for information and provides subject-matter-expert guidance to other departments, officials, the public, and/or external agencies; explains and interprets programs, policies, and activities.

6. Prepares and maintains a variety of financial and operational records and reports.

7. Performs other work as required.

Education and Experience

• Associate degree in a course of study related to the occupational field.
• Three (3) years of experience in golf course operations, including one (1) year of supervisory experience.
• An equivalent combination of education and experience sufficient to perform the job's essential duties.

License and Certifications

• Possession of a valid driver's license.

Knowledge, Skills, and Abilities:

Knowledge of:

• Managerial principles.

• Golf course administration principles and practices.

• Applicable Federal, State, and local laws, rules, and regulations.

• Advanced principles, practices, theories, and methodologies in golf course management.

• Budgeting principles.

• Customer service principles.

• Recordkeeping principles.

• Computers and related software applications.

• Customer service practices

Skill in:

• Monitoring and evaluating employees.

• Prioritizing and assigning work.

• Golf course operations.

• Golf maintenance.

• Planning, analyzing, and evaluating programs and services, operational needs, and fiscal constraints.

• Managing projects.

• Interpreting, applying, and ensuring compliance with applicable Federal, State, and local laws, rules, and regulations.

• Preparing and administering budgets.

• Using computers and applicable software applications.

• Communication, interpersonal skills as applied to interaction with subordinates, coworkers, supervisors, the public, etc. sufficient to exchange or convey information and to give and receive work direction.

Physical Requirements:

The work is sedentary work which requires exerting up to 10 pounds of force occasionally and/or negligible amount of force frequently or constantly to lift, carry, push, pull or otherwise move objects, including the human body. Additionally, the following physical abilities are required:

• Feeling: Perceiving attributes of objects, such as size, shape, temperature, or texture by touching with skin, particularly that of fingertips.

• Fingering: Picking, pinching, typing, or otherwise working, primarily with fingers rather than with the whole hand as in handling.

• Grasping: Applying pressure to an object with the fingers and palm.

• Handling: Picking, holding, or otherwise working, primarily with the whole hand.

• Hearing: Perceiving the nature of sounds at normal speaking levels with or without correction. Ability to receive detailed information through oral communication, and to make the discrimination sound.

• Kneeling: Bending legs at knee to come to a rest on knee or knees.

• Lifting: Raising objects from a lower to a higher position or moving objects horizontally from position-to-position. It occurs to a considerable degree and requires substantial use of upper extremities and back muscles.

• Mental Acuity: Making rational decisions through sound logic and deductive processes.

• Pulling: Using upper extremities to exert force to draw, haul or tug objects in a sustained motion.

• Pushing: Using upper extremities to press against something steady to thrust forward, downward, or outward.

• Reaching: Extending hand(s) and arm(s) in any direction.

• Repetitive Motion: Substantial movements (motions) of the wrist, hands, and/or fingers.

• Speaking: Expressing or exchanging ideas by means of the spoken word including the ability to convey detailed or important spoken instructions to other workers accurately and concisely.

• Talking: Expressing or exchanging ideas by means of the spoken word including those activities in which they must convey detailed or important spoken instructions to other workers accurately, loudly, or quickly.

• Visual ability 1: sufficient to perform an activity like preparing and analyzing data and figures; transcribing; viewing a computer terminal; and/or extensive reading.

• Visual ability 2: sufficient to include color, depth perception, and field vision.

• Visual ability 3: sufficient to determine the accuracy, neatness, and thoroughness of the work assigned or to make general observations of facilities or structures.

• Visual ability 4: sufficient to operate motor vehicles and/or heavy equipment, both day and night.

• Visual ability 5: sufficient to perform an activity such as: visual inspection involving small defects, small parts, operation of machines; using measurement devices; and/or assembly or fabrication parts at distances close to the eyes.

• Walking: Moving about on foot to accomplish tasks, particularly for long distances or move from one work site to another.