What are the responsibilities and job description for the Geriatric Outreach Worker position at City of Cleveland?
CIVIL SERVICE COMMISSION ANNOUNCEMENT # 2025-032 CS
GERIATRIC OUTREACH WORKER (OPEN) |
Application must be made electronically through the City of Cleveland’s website:
THE ELECTRONIC APPLICATION PERIOD IS FROM 12:01 A.M. ON FRIDAY, APRIL 18, 2025 UNTIL 11:59 PM ON THURSDAY, MAY 1, 2025. NOTE: APPLICATIONS WILL NOT BE ACCEPTED AFTER 11:59 PM ON THURSDAY, MAY 1, 2025.
SALARY: The prevailing salary for this position as established by Ordinance of the Council of the City of Cleveland is $15.61 - $22.54 per hour.
EXPERIENCE EVALUATION: An experience evaluation consists of a quantitative evaluation of an Applicant’s academic training and experience pertinent to the classification for which an examination is taken, based on the statement of experience as recorded on the candidate’s application and on academic training based on required credentials.
Under general supervision, locates and contacts elderly persons who may be in need of services. Determines which services, benefits, or entitlements they may be in greatest need of. Determines which agencies or individuals may best provide the necessary services. Assists the elderly in making contact with the proper authorities. Intervenes in crisis situations involving the elderly and performs related duties as required. TYPICAL TASKS: Contacts the elderly. Is aware of benefits which may be available (tax credits, energy credits, etc.). Maintains a working knowledge of social service agencies and the services they provide. Is familiar with an assigned area of the City. Answers telephone calls. Visits nurses, transportation services, etc. to arrange care for elderly. Contacts County Authorities to avoid eviction of elderly persons. Maintains daily contact with departmental supervisors. Maintains a working file of active clients.
High School Diploma or GED required. Four years of full-time experience in Human Services dealing with older persons required. (Substitution: A Bachelor's Degree in Gerontology, Education, Social Work, or a closely related field from a four-year accredited college or university may substitute for experience.) Valid State of Ohio Driver's License required. Bilingual is preferred.
NOTE: Minimum qualifications must be met as of the last day of the filing period unless otherwise stated.
In accordance with the Ordinances of the City of Cleveland: A person who has had as his/her primary residence in the City of Cleveland for at least one year at the time of filing a Civil Service application, and desires to take an entry-level Civil Service examination, shall, if a passing grade on the written examination is attained, have ten (10) points added to his/her passing score. (NOTE: Not all Examinations consider residency credit in the scoring process) To substantiate a claim for residency points, Applicants must UPLOAD LEGIBLE COPIES of the following:
- A signed and notarized Residency Affidavit available on the City’s website here:
https://www.clevelandohio.gov/sites/clevelandohio/files/AffidavitOfResidency0321.pdf
Veterans' preference will be awarded, when applicable, to eligible veterans in accordance with Civil Service Rules 4.40E, 4.40F and 4.40G.Proof of active service or a DD Form 214, must be presented to the Commission at the time of filing application for the examination in which credit is sought in order to qualify for veterans' credit. If the applicant has received an honorable discharge or a general discharge under honorable conditions that applicant shall receive an additional five (5) points added to their raw score on the examination; or ten (10) points are added to their raw score on the examination if applicant’s supporting documentation indicates more than fifteen percent (15%) service connected disability.
NOTE: Only DD Form 214 (long form) or an official armed service document indicating type of discharge or separation and the dates of active service will be accepted as proof of active service.
We are an equal opportunity employer. We do not discriminate on the basis of race, color, sex, national origin/ancestry, military status, disability, age and religion.
The City's guiding principles are as follows: Placing Clevelanders at the Center, Empowering Employees to Do Purposeful Work, Defining Clear and Pragmatic Objectives, Leading with Trust and Transparency, Striving for Equity in All We Do, and Embracing Change. All City employees are responsible for embracing and carrying out these principles in all that they do.
Salary : $20,800 - $54,080
