What are the responsibilities and job description for the Transit Supervisor position at City of Clovis, California?
Under general direction, plan, organize and direct the activities of the City’s Transit Section and perform related work as required.
CLASS CHARACTERISTICS
The Transit Supervisor classification is a management level classification that oversees the day-to-day operation of the City’s transit systems, manages transit contracts with vendors and serves as a liaison between other City departments and various outside agencies. Reporting to the Transit Manager, incumbent is expected to resolve most problems confronted through the application of judgment and precedent, referring to the supervisor only those which involve the establishment of new procedures or which involve solutions which are inconsistent with departmental procedures. Incumbent in this classification is exempt from overtime requirements of the Fair Labor Standards Act.
Plans, organizes and directs the activities of public transit systems; supervises a staff of bus drivers, trainers, dispatchers and clerical personnel; evaluates the performance of subordinates; completes performance reviews and disciplinary actions of staff as needed; manages and adjusts schedules for staff and public transit systems; analyzes and plans transit operations; recommends and implements modification or elimination of schedules and routes; markets and promotes the use and expansion of the transit system through meetings with community groups, the general public and through the media; responds to inquiries, complaints and correspondence from customers and the public; performs route analysis and studies related to transit operations; coordinates/conducts transit investigations; monitors fare box recovery and reconciliation; assists with reporting as required by local, state and federal authorities; supervises transit safety and training programs and coordinates driver physical exams as needed; coordinates maintenance and installation of bus stops; responds to passenger accidents or incidents requiring intervention; assists with various community programs and services provided by the City; and performs related work as required.
LICENSE REQUIRED
Possession of a valid Class C California Driver’s License with a good driving record.
EDUCATION AND EXPERIENCE
A combination of education and experience is required.
Education:
A Bachelor’s Degree from an accredited college or university with a major in Business Administration, Public Administration, or related field;
AND
Experience:
Three (3) years of increasingly responsible experience, two (2) years of which shall have been in a lead or supervisory capacity.
Desirable Experience:
- Work experience in Transit operations.
- Work experience in operations management.
QUALIFICATIONS
Knowledge of:
- Basic State and federal requirements for public transit systems;
- Administration and operation of public transportation systems and related safety procedures, ordinances, regulations and traffic laws;
- Modern business management principles and practices;
- Government funding sources as well as general budget principles and practices;
- Computerized logistics systems and record keeping;
- Current personnel management practices and regulations.
Ability to:
- Direct, supervise and evaluate transit personnel and activities;
- Supervise drivers in operating buses and bus schedules;
- Plan, implement and maintain a comprehensive employee training and development program;
- Maintain good labor relations with employees and manage labor related issues;
- Resolve minor grievances and disciplinary actions;
- Investigate and resolve customer complaints courteously and in a timely manner;
- Express ideas effectively in oral and written form;
- Establish and maintain effective working relationships with others;
- Respond in an emergency and provide transit services as needed;
- Provide instruction on computer use and program management.
PHYSICAL DEMANDS AND WORKING CONDITIONS
- Work is primarily sedentary with occasional lifting, pulling, and/or pushing of objects weighing up to 25 pounds, and infrequent lifting, pulling and/or pushing of objects weighing up to 50 pounds.
- Incumbent will be required to attend periodic evening meetings. Incumbent is required to travel within and outside of the City to attend meetings, conferences, etc.
SELECTION PROCESS
Applications must be submitted online at https://www.governmentjobs.com/careers/clovisca. For additional questions, you may contact Personnel at (559) 324-2725. Brief resumes are welcome as a supplement to the City's standard application form; however, the application form and supplemental questionnaire must be filled out completely to be considered. You may attach your resume to the attachment section of the application form at the time of application submission. A resume only may not be submitted in lieu of a completed employment application to be considered. Applicants may not attach any additional documents to their application that are not required or submit any other documents by email, mail, fax or hand delivery. Reasonable accommodation, when needed, for otherwise qualified candidates with disabilities, must be requested in writing at the time of application submission. Applicants will receive notification regarding the status of their application by email or phone once the applications have been processed and reviewed.
Salary : $105,276 - $127,980
