What are the responsibilities and job description for the Government Financial Services Coordinator position at City Of Colonial Heights?
**Job Description**
This role requires an individual with excellent organizational skills, strong communication abilities, and a keen attention to detail. The ideal candidate will provide clerical and customer service support to the Utility Billing office.
**Responsibilities:**
- Maintain accurate and up-to-date customer records in a database or spreadsheet.
- Process customer payments, including handling cash, checks, and online transactions.
- Generate reports on customer activity, payment history, and billing cycles.
- Provide exceptional customer service via phone, email, or in-person interactions.
**Qualifications and Requirements:**
- A minimum of 2 years of experience in a customer-facing role or related field.
- High school diploma or equivalent required; associate's or bachelor's degree preferred.
- Strong analytical and problem-solving skills, with the ability to work independently and as part of a team.
- Excellent communication and interpersonal skills, with a customer-centric approach.
**Benefits and Compensation:**
- Competitive salary range: $37,439 - $42,778 per year.
- Opportunities for professional growth and development within the City of Colonial Heights.
- A comprehensive benefits package, including health insurance, retirement plans, and paid time off.
Salary : $37,439 - $42,778
