Business Support Specialist I - Colorado Springs Airport

Description / Position Overview

The City of Colorado Springs is ready to welcome a Business Support Specialist I to support the Colorado Springs Airport. As a Business Support Specialist I, you will leverage your exceptional communication abilities to manage incoming calls and respond to emails on three active accounts. You will also perform a variety of administrative, analytical, and strategic operations duties for the Marketing & Communication team. This is accomplished by managing existing programs, inventory, reports, and coordination of multiple communication platforms. This role offers an excellent opportunity for a highly organized and detail-driven individual who excels in a fast-paced, dynamic environment and is enthusiastic about contributing to our organizational objectives.

• Manage incoming telephone calls and adjust phone tree configurations as necessary
• Coordination of askFlyCOS emails and responses
• Address questions submitted via GoCOS! (Accela) and oversee three active email accounts
• Oversee courier escort responsibilities and manage deliveries
• Administer visitor and event parking validations
• Mailroom supply inventory
• Facilitate vendor requests, prepare purchase orders, and process receipt invoices to ensure timely payment
• Coordination and processing of invoices, payment and financial tracking
• Support midyear encumbrance balancing and participate in annual audits
• Preparing Travel documentation and expense sheets for (2) Admin Assistant Directors and (2) Department Managers
• Contract/Agreement coordination and prep support for the Program Administrator
• Preparation and coordination of Purchase Request, PO, and Contracts
• Processing vendor documentation
• Taking meeting minutes for Air Service Development / Marketing & Communications Meetings
• Compiling and Tracking Tasks and Priorities
• Coordinate the scheduling of five conference rooms
• Learn more about this job by reviewing the class specification on the City of Colorado Springs Class Specifications page

• Microsoft Office Suite Programs with a strong understanding of Microsoft Excel, Word and Outlook
Organization methods with a strong dedication to details

• Manage multiple priorities while working under tight deadlines
• Provide exceptional customer service to internal departments and external contacts
• Work independently with minimal supervision
• Provide timely responses to a variety of administrative inquires
• Communicate effectively verbally and in writing

Minimum Qualifications

• Equivalent to completion of the twelfth grade (high school diploma or GED)

Substitutions: We value a diverse range of qualifications and experiences. Our organization views each year of further education as equivalent to each year of relevant work experience, and each year of additional relevant work experience as equivalent to each year of required education.

Preferred Qualifications

• Previous experience in business, marketing or customer service support

Additional Information

Please contact Jamie Garcia at Jamie.Garcia@coloradosprings.gov for any questions about this position.

Equal Opportunity Employer

The City of Colorado Springs is committed to a culture that values our employees’ unique individual qualities and fosters an inclusive environment where people want to be.

The City of Colorado Springs offers additional compensation depending on the position, area of assignment, and specific job assignments, including shift differential, pay differential, acting or lead, special assignment, hazard pay, longevity, cell phone allowance, uniform allowance, relocation, awards, standby, call out, compensatory time off, tuition, overtime, extra duty, incentive, holiday premium, proficiency, and vacation sell back.

NOTE: This job announcement is not intended to include a complete listing of all responsibilities, knowledge, skills, and abilities associated with the position.

The City does not sponsor applicants for work visas of any kind (including but not limited to F-1, H-1B or TN visas). Applicants must be currently authorized to work in the United States on a full-time basis.

Apply to Join Our Team

• Please visit the City of Colorado Springs Careers page and review our opportunities. Click on Apply button to complete an online application for any position of interest. All job applicants will need to create a new login and online application (unless you already have a Government Jobs user ID and password).

• Completing your application in full, including the entire work experience section, will assist Human Resources in the applicant screening process. Your application may not be considered if all of the information requested for each employer you list is not provided.

• Applicants may redact information from their resumes, certifications, transcripts, or any other additional application materials that identify the applicant’s age, date of birth, or dates of attendance at or graduation from an educational institution. You will not be penalized for redacting or removing this information.

• We encourage candidates with out-of-state credentials to inquire about expedited processing of Colorado licensing with the Colorado Occupational Credential Portability Program. More information can be found at the Colorado Department of Regulatory Agencies Licensing Portability page

• Our Government Jobs application system does not allow you to edit your application after it has been submitted for a position. If you want to make changes, you may submit another application prior to the position’s closing date and time listed in the job posting. HR will review the last application you submit for a position.

The City's job classifications, including physical demands and descriptions, can be found on the Colorado Springs Class Specifications page

You can view the status of your application on the City of Colorado Springs Careers page.

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