What are the responsibilities and job description for the Business Support Specialist I position at City of Colorado Springs?
About the Job:
The Colorado Springs Police Department seeks a Business Support Specialist I to perform various data entry and other clerical duties, as well as provide general information and assistance to the public.
Work Schedule:
You must be able to work varied hours and days, including weekends. This position is shift work; you can be assigned to any shift.
As a Business Support Specialist I, you will:
Pre-employment Requirements:
The job offer will be contingent upon successful completion of a polygraph examination, extensive background check, and other pre-employment assessments.
Applicants that have used marijuana or CBD products within 3 months from the date of their application submission will not be eligible for hire. More information about the Colorado Springs Police Department’s Marijuana Use Policy can be found at https://coloradosprings.gov/police-department/page/marijuana-use
The Colorado Springs Police Department seeks a Business Support Specialist I to perform various data entry and other clerical duties, as well as provide general information and assistance to the public.
Work Schedule:
You must be able to work varied hours and days, including weekends. This position is shift work; you can be assigned to any shift.
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As a Business Support Specialist I, you will:
- Merge reports into the Law Enforcement Record Management System
- Enter and retrieve data in various systems and databases
- Perform quality checks on received entered or received data
- Process and release records requested by the public, media, attorneys, etc.
- Receive phone requests for information and services from the public and other agencies; screen for a specific need, and directly provide response or re-direct to appropriate person/section
- Assist in monthly Federal Incident Based Reporting (IBR) report corrections
- Assist in CCIC/NCIC desk operations as related to the processing of pick-ups, cancellations, and confirmations
- Processing sex offender registration forms through the States COSAR (Colorado Sexual Assault Registry) database
- Provide customer service to Police Department customers, typically in a dynamic environment
- Knowledge of modern office procedures, methods, and equipment, including computers and supporting software
- Knowledge of proper English usage, spelling, punctuation, and grammar
- Ability to communicate clearly and concisely, orally and in writing, as well as be able to de-escalate customers and situations as necessary
- Ability to establish and maintain effective working relationships
- Ability to work in a dynamic environment
- Knowledge of basic computer skills and the extensive use of a computer keyboard.
- High school diploma or GED
- Specialized training in data entry, clerical practices, accounting, typing, or other related fields
- Experience in a law enforcement agency
- Experience that demonstrates proficiency with Microsoft Office Suite and Adobe PDF Pro
- Experience working with and interpreting legal files and forms
Pre-employment Requirements:
The job offer will be contingent upon successful completion of a polygraph examination, extensive background check, and other pre-employment assessments.
Applicants that have used marijuana or CBD products within 3 months from the date of their application submission will not be eligible for hire. More information about the Colorado Springs Police Department’s Marijuana Use Policy can be found at https://coloradosprings.gov/police-department/page/marijuana-use
Salary : $3,463 - $4,158
