What are the responsibilities and job description for the Probation Technician position at City of Colorado Springs?
Probation Technician
About the Job: As a Probation Technician, you will perform a variety of duties in support of the Probation Department and the court.
Job Type: Full time
Work Schedule: Normal work hours are Monday through Friday, 8:00 a.m. to 5:00 p.m. unless working an alternative schedule where hours can be from 6:00 a.m. to 6:00 p.m., not to exceed 40 hours per week.
Work Location: 224 E. Kiowa Street, Colorado Springs, CO 80903Posting will be filling two vacancies
As a Probation Technician, you will:
- Interpret and carry out judicial orders in accordance with applicable rules, regulations, and guidelines
- Process intakes, answer phones, and respond to face-to-face inquiries
- Manage cases and records; monitor compliance with court orders
- Use motivational interviewing and evidence-based probation practices to increase compliance with court orders
- Assist clients in positive behavior changes to reduce recidivism
- Research client and case data using various information systems
- Provide testimony in court
- Review records, process paperwork, and maintain physical and electronic case files
- Interview court participants and review court orders; make recommendations to the court based on findings
- Perform financial investigations; create payment plans
- Assist Municipal Court Clerks and Probation Officers, as needed
- Perform rotational duties such as docket duty, greeting and coordinating interpreter appearances and facilitation of Language Line
We are looking for candidates who demonstrate:
Knowledge of:
- Investigating, interviewing, and counseling techniques
- Probation principles, practices, methods, and casework techniques
- Pertinent federal, state, and local laws, codes, and regulations
Ability to:
- Effectively multi-task and work in a fast-paced and stressful environment
Maintain a high level of confidentiality
- De-escalate conflict
- Communicate clearly and concisely, orally and in writing
- Establish and maintain effective working relationships
- Exceptional organizational, decision-making, and customer service skills
- High school diploma or GED
- Three years of full-time clerical support experience including the preparation of legal documents, provision of customer service, and criminal justice or legal system experience
We value a diverse range of qualifications and experiences. Our organization views each year of further education as equivalent to each year of relevant work experience, and each year of additional relevant work experience as equivalent to each year of required education.
The following qualifications are not required, but they are considered desirable. If you possess any of the preferred qualifications, please include specific details in your application. This information may be used to identify a top group of applicants.- Familiarity with the court
- Experience working in a municipal government environment
The background check process for this position may include being fingerprinted.
Salary : $45,844 - $55,035
