Housing Services Supervisor

Under general supervision, as a working supervisor plans, organizes, supervises and participates in the activities and operations of the federally-funded Section 8 Housing Choice Voucher, Family Self-Sufficiency Homeownership portability programs, and other specialty programs, and performs other related duties.Works under the general supervision of the Community Development Director, and exercises technical and functional supervision over subordinate clerical support personnel, including the Family Self-Sufficiency Coordinator and Housing Eligibility Specialists.The following essential functions are those that are critical, integral, necessary, crucial, primary and fundamental to the job. Incumbents who possess the requisite skill, experience, education, and other job-related requirements of a position are expected to perform the essential functions of the job with or without a reasonable accommodation.
 
The following duties ARE NOT intended to serve as a comprehensive list of all duties performed by all employees in this classification, only a representative summary of the primary duties and responsibilities. Incumbent(s) may not be required to perform all duties listed and may be required to perform additional, position-specific duties.
 

• Supervises Local Housing Authority Division personnel and activities including the delivery of federally-funded Section 8 Housing Choice Voucher and Portability Programs to meet community housing needs.
• Performs re-examinations, interim interviews and verifies income to determine and maintain eligibility in accordance with federal guidelines and regulations; investigates income and other file inconsistencies to identify potential fraud.
• Oversees or performs the collection, interpretation, and preparation of data for studies, reports, and recommendations on program or grant-funded activities. 
• Conducts briefing sessions with new participants to explain federal program regulations and lease obligations.
• Computes housing assistance payments, tenant rental amounts, utility reimbursements, and rent increases in order to satisfy program guidelines and landlord requests using knowledge of program regulations.
• Represents the Division to other City departments, elected officials, outside agencies and specialized audiences (landlords, fair housing and various non-profit organizations); explains, promotes and interprets departmental programs, policies and activities.
• Investigates and resolves sensitive, significant, and controversial issues including tenant complaints.
• Assists with the selection, training, motivation and evaluation of Division personnel, provides or coordinates staff training; works with employees to correct deficiencies; implements discipline and termination procedures.
• Prepares and presents staff reports and other necessary correspondence which include sensitive and confidential information.
• Attends and participates in professional group meetings; stays abreast of new trends and innovations in the public housing.
• Performs related duties and responsibilities as assigned.
• Assists with the preparation of Local Housing Authority Division budget, year end financials.

Education and Experience:
Possession of a Bachelor’s degree from an accredited college or university in Public or Business Administration, Human Services or a related field; AND three (3) years experience in tenant based and/or public housing or other government funded social services programs or related field; OR an equivalent combination of training and experience.
 
Required Licenses or Certifications:

• Must possess a valid California Class C Driver’s License. 
• Certification as a Section 8 Housing Choice Voucher Specialist (from a professional training organization recognized by the Department of Housing and Urban Development).
• Certification as a Section 8 Housing Manager is desirable.

Required Knowledge of:

·         City organization, operations, policies and procedures.

·         City Code, City Ordinances, Standard Operating Manual, personnel policies and procedures, and applicable Memoranda of Understanding.

·         Business and Professional Code of Ethics related to operation of Section 8 Rental Subsidy programs.

·         Code of Federal Regulations relating to public housing programs including housing quality standards.

·         Practices, principles, procedures, regulations, and techniques of public housing programs.

·         Operation of personal computer and various software applications.

·         Available community resources and services.

·         Principles and practices of organization, administration and personnel management.

Required Skill in:

·         Reading, comprehending, and applying laws, rules and regulations in determining eligibility and assistance.

·         Producing required reports for federal, state and local governmental agencies for the benefits of residents.

·         Dealing with people of various socio-economic backgrounds.

·         Explaining laws, rules and regulations to applicants.

·         Making logical decisions to resolve problems or conflicts, and to enforce housing program rules and regulations.

·         Making accurate arithmetic computations to obtain precise information for reports and published statistics.

·         Supervising, leading, and delegating tasks and authority.

·         Operating a personal computer utilizing standard and specialized software.

·         Effective verbal and written communication.

·         Establishing and maintaining effective working relationships with staff, City departments, elected officials, outside agencies, community groups, clients, landlords and the general public.

Physical Demands / Work Environment:                                       

·         Work is primarily performed in a standard office environment. 

·         Work may involve exposure to wet surfaces, occasional loud noise and dust.

·         Work requires light lifting, carrying and driving.   

·         Moderate finger dexterity and near vision is required.

EXAMINATION 
The purpose of this examination is to establish an eligible list from which vacant position(s) may be filled.

This recruitment is Promotional Only. Applicant must be currently employed by the City of Compton.  
   
  An oral examination (weighted 100%) will be administered by an appraisal panel to evaluate professional qualifications, background and suitability. The oral examination may include graded simulation exercises, writing exercises, and oral presentations. A passing score is 75%. Each candidate will be notified via mail or e-mail.
 
  The City of Compton reserves the right to utilize alternative testing methods, if deemed necessary. Failure in one phase of the examination shall be grounds for declaring the applicant as failing in the entire examination, and as disqualified for subsequent parts of an examination.
 
  GENERAL INFORMATION TO EXAMINATION APPLICANTS
 
 The City of Compton does not discriminate on the basis of race, color, national origin, sex, religion, age, or disability in employment or provisions of services.
 
  Applicants with disabilities who require special testing arrangements must give advanced notice to the Human Resources Department prior to the final filing date.
 
 ELIGIBLE LISTS
  Recruitment may be conducted on a (a) promotional basis, (b) open-competitive basis, or (c) promotional and open-competitive basis simultaneously. All candidates who attain an overall score of at least 70.00 (open-competitive) and at least 75.00 (promotional) will be placed in rank order on the relevant eligible list(s).
 
  PLEASE NOTE:
  All permanent City employees that attain an overall score of at least 75.00 will be placed on both the promotional eligible list and the open-competitive eligible list.  All City employees that attain a score of 70.00 on EACH PHASE of the examination but an overall score of less than 75.00 will be placed on the open-competitive eligible list only.
 
  Each eligible list shall remain in effect one (1) year from the date of its establishment unless it is extended, abolished or exhausted. Whenever possible, three (3) names are certified to fill any one (1) vacant position. No candidate may be certified more than three (3) times for any one classified position. When certifying eligible lists to appointing powers, the promotional eligible list takes precedence over the open-competitive eligible list. A department manager's recommendation for employment is subject to the City Manager's approval.
 
  EXAMINATION APPEAL PROCEDURE
  A candidate may, within five (5) days after taking the written examination, file in writing with the City Manager an appeal against any part of the test, citing the item or items against which the appeal is directed, and the reason(s) for such appeal. The Personnel Board will consider appeals from the decisions and ratings of qualifications appraisals (interview) boards if such appeals meet the conditions described in the Personnel Rules and Regulations (Section 6.8).
 
  EXAMINATION RECORDS
  All examination papers, including the employment application, resume, and other attachments submitted by candidates are the property of the Personnel Board and are confidential records which may be open to inspection only for purposes and under conditions established by the Personnel Board.
 
  VETERAN’S PREFERENCE
  In all entrance examinations (open-competitive only) for positions in the Classified Service, veterans who served in the armed forces of the United States during time(s) of war, and who attain an overall passing score in the examination are allowed additional preferential credit in accordance with the Personnel Rules and Regulations. In order to claim veterans' credit, the applicant must submit proof of service and honorable discharge (showing specific dates of service) on a U.S. Military form (DD-214) at the time of application or not later than the final filing date for the examination.
 
  FRINGE BENEFITS
  The City's comprehensive fringe benefits program includes: retirement (Public Employees' Retirement System), medical, dental, life and vision insurances, deferred compensation, sick and vacation leaves, after-hours education reimbursement, ride share program, uniform allowance and other provisions.

Salary : $65,184 - $76,428