What are the responsibilities and job description for the PART-TIME GUEST SERVICES SPECIALIST - COUNTRY CLUB position at City of Coral Gables, FL?
Part-time Guest Services Specialist - Country Club
Print (https : / / www.governmentjobs.com / careers / coralgablesfl / jobs / newprint / 4711662)
Apply
Part-time Guest Services Specialist - Country Club
Salary
19.90 Hourly
Location
City of Coral Gables, FL
Job Type
Part-time
Job Number
0093
Department
Community Recreation Department
Opening Date
10 / 29 / 2024
Closing Date
11 / 5 / 2024 11 : 59 PM Eastern
- Description
- Benefits
- Questions
Summary
The Coral Gables Golf and Country Club strives to offer a world-class country club to include fitness, wellness, social, and recreational amenities, as well as dining, entertainment, special events, and private venue opportunities for the community to gather and enjoy. Modeled after the City Beautiful-planned community movement, the Mediterranean Revival style building is a historic landmark, and the Citys first public building and golf course. Built in 1922, the club is part of the original 1921 city plan developed by Coral Gables founder and visionary George Merrick and is the namesake for the neighboring historic district which is comprised of the country club, the golf course, and 84 private residences.
Job Duties and Responsibilities
This part-time position is under the supervision of the Division Director or his / her designee. This position is responsible for ensuring 100% customer satisfaction. Employees in this position serve as the initial point of contact for all guest interaction responding to the needs, requests and / or inquiries of facility patrons while searching for and providing guests with answers or solutions to their concerns as instructed by the Supervisors.
The Guest Services Specialist will be called upon to answer a multi-line phone, escort guests through the facility, handle cash, prepare and serve food, prepare rooms for rentals, assist with special events, answer inquiries from the public, provide information on recreation events and activities and assist in the cleanliness and maintenance of their assigned facility.
Please note that this position is for the Country Club.
Qualifications
Minimum age of 18 years with High School diploma or equivalent.
One year customer service experience required.
One year retail or cash handling experience required.
Food handling experience, preferred.
First Aid & CPR Certification, preferred.
Additional Information
The City of Coral Gables is an Equal Opportunity Employer / Drug Free Workplace.
PART-TIME (15-24 Hours) :
ANNUAL LEAVE : 4 days per year (1 day is equivalent to 4.80 hours). Leave is accrued but not able to use during first 90 days of employment.
SICK LEAVE : 4 days per year. Employees may convert to annual leave 15 hours if more than 2 days have been accrued and unused during the fiscal year.
HOLIDAYS : 12 holidays (If scheduled to work, plus 1 floating day).
BEREAVEMENT : 3 Days for the death of an immediate family member (Parent, spouse, or child) and 2 days for any other immediate family member.
ADMINISTRATIVE SICK LEAVE : Employees who have not used sick leave, leave without pay, or have not lost time due to an on-the-job injury in a 6 month period are entitled to 1 day of administrative leave.
CASH PAY OUT OF VACATION : Employees may request payment of accrued / earned annual leave not to exceed 15 hours at the rate of pay in effect at the time of the request, provided such request is made no later than September 30, 2015 (or as amended every fiscal year).
MILITARY LEAVE : 30 work days every year with pay and the remainder of the period shall be without pay, unless otherwise provided by City Commission.
JURY DUTY : Time off with pay if scheduled to work.
PART-TIME (25 -29 Hours)
ANNUAL LEAVE : 8 days per year (1 day is equivalent to 5.80 hours). Leave is accrued but not able to use during first 90 days of employment.
SICK LEAVE : 8 days per year. Employees may convert to annual leave 30 hours if more than 4 days have been accrued and unused during the fiscal year.
HOLIDAYS : 12 holidays (If scheduled to work, plus 1 floating day).
BEREAVEMENT : 3 Days for the death of an immediate family member (Parent, spouse, or child) and 2 days for any other immediate family member.
ADMINISTRATIVE SICK LEAVE : Employees who have not used sick leave, leave without pay, or have not lost time due to an on-the-job injury in a 6 month period are entitled to 1 day of administrative leave.
CASH PAY OUT OF VACATION : Employees may request payment of accrued / earned annual leave not to exceed 30 hours at the rate of pay in effect at the time of the request, provided such request is made no later than September 30, 2015 (or as amended every fiscal year).
MILITARY LEAVE : 30 work days every year with pay and the remainder of the period shall be without pay, unless otherwise provided by City Commission.
JURY DUTY : Time off with pay if scheduled to work.
Do you have a High School Diploma or equivalency?
Do you have cash handling experience?
Required Question
Agency
The City of Coral Gables
Address
214 Minorca Avenue Coral Gables, Florida, 33134
Phone
305-460-5523
Website
http : / / www.coralgables.com
Salary : $20
