What are the responsibilities and job description for the Part-time Guest Services Representative- Youth Center position at City of Coral Gables?
Summary
The City of Coral Gables, Florida, The City Beautiful, a progressive, international, coastal and historic City is seeking a highly qualified professional who is inspired by interesting challenges of an established, but dynamic community for the position of Part-Time Guest Services Representative. The City has a population of 51,000 residents, has a vibrant downtown and is home to the University of Miami. It is proud to be ranked by Forbes.com ninth out of America's Top 25 Towns to Live Well and America's sixth most successful walkable suburb by the Wall Street Journal.
Job Duties and Responsibilities
Coral Gables operates under a commission/manager form of government and is well known for its active and involved citizenry. The Part-Time Guest Services Representative is responsible for providing exceptional customer services to program and facility guests. This position includes responding to the needs, requests of facility patrons, and providing answers or solutions to concerns. This individual must also be able to answer multi-line phones, escort guests through the facility, handle cash, prepare and serve food, prepare rooms for rentals and assist with special events.
Please note that this position is for the Coral Gables War Memorial Youth Center.
Qualifications
Candidates must be a minimum of 17 years of age with a high school diploma or equivalent.
One year of customer service experience desired. Previous cash handling experience and certification in an approved first aid and CPR course preferred.
Additional Information
The City of Coral Gables is an Equal Opportunity Employer/Drug Free Workplace.
PART-TIME (15-24 Hours):
SICK LEAVE: 4 days per year. Employees may convert to annual leave 15 hours if more than 2 days have been accrued and unused during the fiscal year.
HOLIDAYS: 12 holidays (If scheduled to work, plus 1 floating day).
BEREAVEMENT: 3 Days for the death of an immediate family member (Parent, spouse, or child) and 2 days for any other immediate family member.
ADMINISTRATIVE SICK LEAVE: Employees who have not used sick leave, leave without pay, or have not lost time due to an on-the-job injury in a 6 month period are entitled to 1 day of administrative leave.
CASH PAY OUT OF VACATION: Employees may request payment of accrued/earned annual leave not to exceed 15 hours at the rate of pay in effect at the time of the request, provided such request is made no later than September 30, 2015 (or as amended every fiscal year).
MILITARY LEAVE: 30 work days every year with pay and the remainder of the period shall be without pay, unless otherwise provided by City Commission.
JURY DUTY: Time off with pay if scheduled to work.
PART-TIME (25 -29 Hours)
ANNUAL LEAVE: 8 days per year (1 day is equivalent to 5.80 hours). Leave is accrued but not able to use during first 90 days of employment.
SICK LEAVE: 8 days per year. Employees may convert to annual leave 30 hours if more than 4 days have been accrued and unused during the fiscal year.
HOLIDAYS: 12 holidays (If scheduled to work, plus 1 floating day).
BEREAVEMENT: 3 Days for the death of an immediate family member (Parent, spouse, or child) and 2 days for any other immediate family member.
ADMINISTRATIVE SICK LEAVE: Employees who have not used sick leave, leave without pay, or have not lost time due to an on-the-job injury in a 6 month period are entitled to 1 day of administrative leave.
CASH PAY OUT OF VACATION: Employees may request payment of accrued/earned annual leave not to exceed 30 hours at the rate of pay in effect at the time of the request, provided such request is made no later than September 30, 2015 (or as amended every fiscal year).
MILITARY LEAVE: 30 work days every year with pay and the remainder of the period shall be without pay, unless otherwise provided by City Commission.
JURY DUTY: Time off with pay if scheduled to work.
214 Minorca Avenue
Coral Gables, Florida, 33134
