COMMUNICATIONS OPERATOR - DISPATCH

Description

Job Summary
This is general public safety work involving the responsibility of answering routine and emergency police/fire calls and for associated dispatching necessary police/fire personnel and equipment resources.

Job Responsibilities

• Receives and records all incoming calls and dispatches police/fire department vehicles and personnel as required.
• Monitors police/fire vehicles as to time and locations.
• Receives and relays messages, types forms and post general information sheet items.
• Makes periodic test reading of communications circuits.
• Maintains all FCIC and NCIC training requirements and records.
• Performs other related duties as directed
• Any one position may not include all of the duties listed, nor do the examples cover all the duties in which may be assigned.

• Possess thorough knowledge of dispatching principles and procedures.
• Considerable knowledge of City boundaries, public facilities, and fire districts
• Ability to communicate clearly and concisely both orally and in writing.
• Possess a Florida Operator license.

• High School Diploma or Florida approved GED
• Required Certification – 911 Safety Telecommunicator Certification within one year of hire.

We offer a complete benefits package to full-time employees including health care, dental, vision, retirement, deferred compensation plans, flexible spending accounts, life insurance, long-term disability, holidays, paid time off.

• 100% employer paid health and life insurance, optional 50% paid dental, and employee paid vision coverage, flexible spending accounts available.
• Pension style Retirement Plan subject to plan terms
• Eligibility for supplemental benefits such as life insurance, short and long term disability and long-term care, through Allstate and AFLAC
• Paid time off (PTO) earned on a monthly accrual basis
• 13 City-paid holidays annually
• 457b Deferred Compensation plan