Administrative Services Associate

City of Creve Coeur

Job Posting

Position: Administrative Services Associate—Community Development and Public Works

Reports to: Administrative Services Supervisor; Director of Community Development

Starting Pay: $21.83 - $26.19/hr. (DOQ)

Join Our Team! The City of Creve Coeur, Missouri, is looking for a full-time, motivated, customer-focused, and dependable Administrative Services Associate to support the Community Development and Public Works Departments. If you’re passionate about helping your community and thrive in a fast-paced office environment, this could be the perfect opportunity for you!

Why Work With Us?

We value our employees and offer an outstanding benefits package, including:

• Health & Dental Insurance with generous dependent contributions.
• Paid Leave, including 10.5 holidays, vacation, and personal days.
• A defined benefit pension plan through LAGERS (L6).
• Tuition reimbursement for continued learning.
• Access to robust wellness programs, an on-site fitness center, and discounts at our Ice Arena and Golf Course.

What You'll Do:

As an Administrative Services Associate, you’ll play a vital role in keeping our shared department area running smoothly. Key responsibilities include:

• Supporting the Apartment Re-Occupancy Program: Schedule inspections, update tracking systems, issue certificates of occupancy, and assist apartment managers with records and billing inquiries.
• Supporting the Code Enforcement Program: Schedule inspections, update tracking system, and assist Code Enforcement Officer with administrative duties including court cases.
• Customer Service Excellence: Serve as a friendly, knowledgeable, first point of contact, helping customers obtain permits (e.g., building, right-of-way, planning and zoning). Answer phone calls, respond to inquiries, and guide visitors to their destinations.
• Office Administration: Prepare correspondence, compile reports, and manage escrow releases. Provide cross-training and backup support for other administrative staff.
• Public Record Assistance: Research property addresses, respond to title company requests, and process public record requests as needed.

What We’re Looking For:

• Education: High school diploma required; an associate’s degree in business or related field is a plus.
• Experience: At least 3 years in an office setting with a strong knowledge of Microsoft Word and Excel, and Google Workspace. Municipal government experience is preferred.
• Skills: Exceptional customer service, clear and tactful communication, multitasking, and the ability to work independently. Must type at least 55 words per minute and learn new software systems quickly.
• Attributes: Punctual, detail-oriented, and able to prioritize in a dynamic environment.

Requirements:

• Must be able to maintain in-office hours, Monday through Friday, 8 a.m. to 5 p.m.
• Must be comfortable sitting, standing, and bending for extended periods and have the manual dexterity to operate office equipment.
• Flexibility in working hours may be needed to ensure department coverage, with occasional attendance at after-hours meetings.

Apply Today! Don’t miss this chance to make a difference in your community. Complete an application under “Employment Opportunities – ALL OTHER APPLICANTS” at www.crevecoeurmo.gov/jobs.

The City of Creve Coeur is an Equal Opportunity Employer and participates in E-Verify.