Sister

City of Davenport AmeriCorps Program Position

Living Allowance: $16,000

Education Award: $5,176.50

1200 hours. Minimum of 29 hours per week. Member anticipated service schedule Monday through Friday between the hours of 7am – 7pm. Member will flex their service hour schedule as necessary. This service position requires an individual with flexibility and the ability/willingness to work evenings and weekends regularly. Member may serve other days/times as needed and agreed upon in advance.

Position Specifics:

1) Process parent/guardian inquiries

o Respond to prospective parent/guardian calls, emails, or web inquiries regarding involvement with BBBS and ensure that all such inquiries receive prompt and informative responses

o Guide prospective parents/guardians from the point of first contact (inquiry) to active enrollment (interview)

o Identify and work to eliminate any barriers that could interfere with the initial enrollment process for children

o Obtain preliminary contact information, schedule enrollment interviews and send enrollment forms and program information to prospective parents/guardians

o Track and maintain recurring contact with prospective parents/guardians and volunteers who have not yet begun the enrollment process

o Enter all inquiries and pertinent data into the BBBS Match Management System, ensuring accuracy and timeliness

2) Support Enrollment Team to process volunteer enrollments

o Conduct personal/professional reference calls for enrollment and bring any concerns that may influence the enrollment process to the attention of Enrollment staff

o Conduct criminal history checks for active enrollments and bring any concerns that may influence the enrollment process to the attention of Enrollment staff

3) Supporting outreach to external partners

o While conducting reference calls for enrollment, promote the BBBS match program

o Conduct outreach to community partners and schools for child recruitment and referrals

o As a part of the BBBS team, answer and route incoming phone calls

4) Manage and update child waiting list

o Contact parents/guardians of youth on the waiting list to ensure information on file is up to date and accurate

o Create and send monthly newsletter to parents/guardians of youth on the waiting list

5) Attend Match Activities and Enhancements

o Attend match anniversary celebrations two times per year to meet and connect with program participants

o Attend major annual match/family events

• 4 per year – Spring into Adventure, Friendsgiving, Putt-a-Round Match Night, and Annual Picnic

o Attend a minimum of 6 match activities outside of major events within the service term

• Average of 48 activity options throughout the year

Desired Skills/Qualifications:

· Background in the field of education, recreation, human service, or related field

· Experience working with children and families preferred

Eligibility Criteria:

· Certify that they have or will obtain a diploma/GED before the service contract start date

· Be 17 years or older at the start of service (no upper age limit)

· Pass a national service criminal history check prior to first day of service

· Hold one of the following citizenship statuses: US citizen, US national, or Lawful Permanent Resident

Benefits:

· Education Award received upon successful completion of their term of service

· Living Allowance

· Childcare coverage, for qualifying members

· Student loan forbearance and interest payments for eligible loans

Performance Evaluation & Reporting Requirements:

· Member Performance Evaluations requirements during the term, if applicable

· Regular submission of member timesheets

· Submission of Reflection Project