What are the responsibilities and job description for the Systems and Security Engineer position at City of Davenport?
The Systems & Security Engineer's role is to ensure a secure and stable operation of the in-house computer network, virtual environment, cloud computing, and on-prem data centers. This includes planning, developing, installing, configuring, maintaining, supporting, securing and optimizing all network hardware, software, and servers. Responsible for system and network security initiatives, audits, and maintaining an understanding of department security requirements like HIPAA, CJIS, PCI, CALEA, and etc.
The City of Davenport offers a comprehensive benefit package. The cost for a family plan for medical, dental, vision and prescription is only $98.61 per month for 2025 and starts on first day of employment.
Manage servers, including domain controllers, e-mail, web access, virtual environment, and their associated operating systems and software.
Manage security solutions, including firewall, secure email, antivirus, NSX, and intrusion detection systems.
Administer and maintain end-user accounts, permissions, and access rights.
Keep current with emerging security alerts and issues.
Provide on-call systems and security support to end-users.
Interact and negotiate with vendors, outsourcers, and contractors to secure software and network products and services.
Perform file system and database configuration and management.
Recommend and execute modifications to Windows systems in order to improve efficiency, reliability, security, and performance.
Review and deploy new Windows service packs, hot fixes, system updates, and vendor-supplied patches according to best practices.
Develop and maintain training materials and systems documentation for educating end-users and IT staff.
Manage and/or provide guidance to other departmental staff.
Oversee installation, configuration, maintenance, and troubleshooting of end-user workstation hardware, software, and peripheral devices.
Administer all equipment, hardware and software upgrades.
Conduct research on network products, services, protocols, and standards in support of security procurement and development efforts.
Perform server and security audits.
Perform system backups and recovery.
May perform duties as assigned.
Working technical knowledge of current network infrastructure hardware, protocols, and standards, including TCP/IP and DHCP
Hands-on hardware troubleshooting experience
Good understanding of the organization's goals and objectives
Knowledge of applicable data privacy practices and laws
Strong written and oral communication skills
Strong interpersonal skills
Ability to conduct product research into security and networking issues
Ability to present ideas in user-friendly language
Highly self-motivated and directed
Keen attention to detail
Proven analytical and problem-solving abilities
Ability to effectively prioritize and execute tasks in a high-pressure environment
Strong customer service orientation
Experience working in a team-oriented, collaborative environment
The City of Davenport offers a comprehensive benefit package. The cost for a family plan for medical, dental, vision and prescription is only $98.61 per month for 2025 and starts on first day of employment.
The City also offers:
- Iowa Public Employee’s Retirement Pension plan
- 457 Deferred Compensation – The City will contribute 5% of the employee’s income to his/her 457 account if the employee contributes at least 1% (applicable to non-bargaining, management exempt employees)
- 13 paid holidays
- Life Insurance
- Long Term Disability Insurance
- Tuition Reimbursement
- Employee Assistance Program
Manage servers, including domain controllers, e-mail, web access, virtual environment, and their associated operating systems and software.
Manage security solutions, including firewall, secure email, antivirus, NSX, and intrusion detection systems.
Administer and maintain end-user accounts, permissions, and access rights.
Keep current with emerging security alerts and issues.
Provide on-call systems and security support to end-users.
Interact and negotiate with vendors, outsourcers, and contractors to secure software and network products and services.
Perform file system and database configuration and management.
Recommend and execute modifications to Windows systems in order to improve efficiency, reliability, security, and performance.
Review and deploy new Windows service packs, hot fixes, system updates, and vendor-supplied patches according to best practices.
Develop and maintain training materials and systems documentation for educating end-users and IT staff.
Manage and/or provide guidance to other departmental staff.
Oversee installation, configuration, maintenance, and troubleshooting of end-user workstation hardware, software, and peripheral devices.
Administer all equipment, hardware and software upgrades.
Conduct research on network products, services, protocols, and standards in support of security procurement and development efforts.
Perform server and security audits.
Perform system backups and recovery.
May perform duties as assigned.
Bachelor's degree in the field of Computer Science and five years of relevant work experience; or a combination of relevant education and experience to carry out the duties as presented.
Extensive application support experience with Active Directory, VMware, Microsoft Exchange, Adobe, and Microsoft Office.
Must Possess and maintain throughout duration of employment a valid Driver's License.
Must pass a background check as prescribed by the City of Davenport.
Must reside in Iowa or Illinois within two (2) years of hire and maintain residency throughout the duration of employment.
Working technical knowledge of PC and Server operating systems, including VMware vCenter, VMware Horizon View, Microsoft, and LinuxWorking technical knowledge of current network infrastructure hardware, protocols, and standards, including TCP/IP and DHCP
Hands-on hardware troubleshooting experience
Good understanding of the organization's goals and objectives
Knowledge of applicable data privacy practices and laws
Strong written and oral communication skills
Strong interpersonal skills
Ability to conduct product research into security and networking issues
Ability to present ideas in user-friendly language
Highly self-motivated and directed
Keen attention to detail
Proven analytical and problem-solving abilities
Ability to effectively prioritize and execute tasks in a high-pressure environment
Strong customer service orientation
Experience working in a team-oriented, collaborative environment
Salary : $71,332 - $93,587
