Human Resources Director

Performs a variety of complex administrative, technical, and professional work in directing and supervising the human resources systems of the organization, including equal employment, classification, compensation management, recruitment and selection, employee relations, training and organizational development. Also manages risk products and services for the City to include workers’ compensation, property, casualty, liability, and other insurance products.

Works under the immediate supervision, and receives direction from, the Assistant City Manager, with general guidance from the City Manager.

Directly supervises Human Resources staff positions.

Manages and supervises Human Resources department to achieve goals within available resources; plans and organizes workloads and staff assignments; trains, motivates and evaluates assigned staff; reviews progress and directs changes as needed.

Provides leadership and direction in the development of short- and long-range plans; gathers, interprets, and prepares data for studies, reports and recommendations; coordinates department activities with other departments and agencies as needed. Actively works on areas of the City’s Strategic Plan.

Provides professional advice to the City officials; makes presentations to City Council, boards, commissions, civic groups. May serve on outside board(s) as requested by management.

Communicates official plans, policies and procedures to staff and the City Council; evaluates, maintains, and improves internal policies, procedures, periodicals, etc.

Assures that assigned areas of responsibility are performed within budget; performs cost control activities; monitors revenues and expenditures in assigned area to assure sound fiscal control; prepares annual budget requests; assures effective and efficient use of budgeted funds, personnel materials, facilities, and time.

Determines work procedures, prepares work schedules, and expedites workflow; studies and standardizes procedures to improve efficiency and effectiveness of operations.

Issues written and oral instructions; assigns duties and examines work for exactness, neatness, and conformance to policies and procedures.

Facilities harmony among workers and resolves grievances.

Performs or assists subordinates in performing duties; adjusts errors and complaints.

Prepares a variety of studies, reports, and related information for decision-making purposes.

Recruits, interviews, and assists in the selection of employees to fill vacant positions.

Plans and conducts new employee orientation with Human Resources staff to foster positive attitude toward organization goals.

Keeps record of insurance coverage, pension plan, and personnel transactions such as hires, promotions, transfers, leave balances performance reviews, and terminations.

Administers Risk products and plans for the city to include: Property, Workers Compensation, Liability, Medical, Dental, and Vision Insurance Policies; assist insurance carriers in claim investigations; assist employees in filing and problem solving for health insurance claims.

Leads Safety Committee to review and recommend safety improvements; meets with supervisors and outside risk/safety personnel to review work practices for improvement.

Conducts wage surveys within labor markets to determine competitive wage rate.

Analyzes wage and salary reports and data to determine competitive compensation plan.

Prepares and administers budget of Human Resources operations to include risk and health products.

Reviews employee separation notices and related documentation, and conducts exit interviews to determine reasons behind separations.

Prepares reports and recommends procedures to reduce absenteeism and turnover.

Represents organization during personnel related hearings and investigations.

Contracts with outside suppliers to provide employee services, such as training and employee development, employee assistance, or outplacement.

Maintains records of hired employees for governmental reporting purposes.

Works with City Health Official on pre-employment physicals, drug testing and workers compensation claims.

Directs preparation and distribution of written and verbal information to inform employees of benefits programs such as insurance plans, pension plans, paid time off, bonus pay, and special employer sponsored activities.

Analyzes existing benefits policies of organization, and prevailing practices among similar organizations, to establish competitive benefits programs.

Plans modification of existing benefits programs.

Recommends benefit plan changes to the Assistant City Manager and City Manager. Works closely with the Assistant City Manager and City Manager on administrative policies.

Notifies employees of changes in benefits programs.

Recommends and directs implementation and administration of benefits programs for employees and retirees.

Directs and performs health insurance re-enrollments, and keep employees informed on benefits and benefit changes.

Directs performance of clerical functions such as updating records and processing personnel actions.

Writes directives advising department managers of local, state and Federal policy regarding equal employment opportunities, compensation, and employee benefits.

Consults legal counsel to ensure that policies comply with federal and state law.

Develops and maintains a Human Resources system that meets top management information needs.

Oversees the analysis, maintenance, and communication of records required by law or local governing bodies, or other departments in the organization.

Oversees random, post-accident, new hire and referral drug screen procedures and policies. Conducts prospective employee motor vehicle record (MVR) and background investigations.

Prepares and submits to officials such reports as may be required or as deemed advisable to submit.

Investigates accidents and prepares reports for insurance carrier.

Evaluates services, coverage, and options available through insurance and investment companies to determine programs best meeting needs of organization.

May be designated as an essential employee and be required by the City in the course of scope of employment to provide services for the benefit of the general public during emergency situations.

Serves as a member of the Safety Committee.

Bachelor's degree from an accredited college or university in Human Resources, Public Administration, Business Management or a closely related field.

Five (5) years of experience in a Human Resources and Risk Management capacity.

Three (3) years of supervisory experience.

Valid driver’s license.

Ten (10) years of experience in a Human Resources and Risk Management capacity is preferred.

Five (5) years of supervisory experience is preferred.

Past managerial experience beyond direct supervision directing the activities and responsibilities of other personnel is preferred.

Considerable knowledge of modern policies and practices of public Human Resources administration; thorough knowledge of employee classification, compensation and benefits, recruitment, selection, training, and labor relations; working knowledge of risk management and safety practices.

Skill in preparing and administering municipal budgets; skill in planning, directing and administering personnel programs and systems; skill in operating the listed tools and equipment.

Ability to prepare and analyze comprehensive reports; ability to carry out assigned projects to their completion; ability to communicate effectively verbally and in writing; ability to establish and maintain effective working relationships with employees, city officials, and the general public; ability to efficiently and effectively administer a human resource system.

Must be bondable.

Requires frequent use of personal computer, including word processing, database, spreadsheet, and payroll/human resources management software; calculator, telephone, copy machine and fax machine; various computer and mobile applications.

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

While performing the duties of this job, the employee is frequently required to sit and talk or hear, use hands to finger, handle, feel or operate objects, tools, or controls; reach with hands and arms. The employee is occasionally required to walk.

The employee must occasionally lift and/or move up to 10 pounds. Specific vision abilities required by this job include close vision and the ability to adjust focus.

The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

The noise level in the work environment is usually quiet.

Applicants should have the ability to complete assigned task under the pressures of time and an extreme work load. Applicants should have the ability to multi-task several projects due at the same time.

Formal application, rating of education and experience; oral interview and reference check; job related tests may be required.

The duties listed above are intended only as illustrations of the various types of work that may be performed. The omission of specific statements of duties does not exclude them from the position if the work is similar, related or a logical assignment to the position.

The job description does not constitute an employment agreement between the employer and employee and is subject to change by the employer as the needs of the employer and requirements of the job change.