Director of Community Services

Responsible for direction and administration of the Community Services Department’s programs, projects, and services that promote healthy, resilient, and safe neighborhoods through addressing and managing human, housing, and neighborhood services. Provide high-level support to internal and external stakeholders to ensure successful outcomes. 
 ESSENTIAL FUNCTIONS 
Reasonable accommodations may be made to enable individuals with disabilities to perform essential functions.
 
DUTIES

• Provide leadership and direction to the Community Services Department; establish and ensure vision and goals achievement through projects, programs, and service delivery. 
• Conduct research, gathers, and analyzes data, and prepares reports, graphs, charts, and other materials for internal and external meetings, including, but not limited to, tailoring information concisely and appropriately for diverse audiences, including City Council and other board meetings, which the position attends as needed.
• Analyze and evaluate programs to identify service gaps and ensure alignment with City Management and Council priorities; develop and implement corrective actions to improve programs and service delivery. 
• Lead department planning efforts, initiative, and program development, and foster active coordination and collaboration with internal and external stakeholders including, but not limited to, other governmental entities, non-profit organizations, and community organizations, to strengthen the provision of services to the community.
• Oversee the administration of City Council initiated projects including, but not limited to, preservation of housing affordability, and creation of homelessness initiatives , and other complex community needs.
• Manage and work with internal stakeholders to apply, develop, and administer Federal and State grant programs including, but not limited to, the Community Development Block Grant, Home Investment Partnerships Program, and Emergency Solutions Grant; oversee grants to ensure use is within regulations and compliance for continued funding and investment into the community.
• Ensure compliance with State and Local codes, regulations and laws including enforcement, technical, financial, and operational activities of code enforcement personnel.
• Serve as staff liaison to the Council-appointed Community Development Advisory Committee and Human Services Advisory Committee; ensure agendas and associated materials, minutes, and meetings are posted and handled appropriately. 
• Act as liaison to the US Department of Housing and Urban Development (HUD) developing strong relationships with HUD staff, Federal and State officials; monitor legislative and/or regulatory activity that could have an impact on the City of Denton.
• Act as Fair Housing Administrator developing and implementing fair housing programs including, but not limited to, assistance provisions in filing fair housing complaints for residents who feel they have been the victims of housing discrimination and providing fair housing information to local housing providers, lenders, and realtors.

SUPERVISORY/BUDGET RESPONSIBILITIES

• Select, train, supervise, coach, mentor, and evaluate staff; recommend assignment/assignment change, retention, discipline, and dismissal.
• Develop, manage, and monitor budget and grants; maintain accurate budget reporting; ensure that operations are cost-effective, and funds are managed wisely.

OTHER DUTIES
Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities, and activities may change at any time with or without notice. EDUCATION, EXPERIENCE, AND LICENSES/CERTIFICATIONS

• Master’s Degree from an accredited college or university in Business Administration, Public Administration, Public Relations, Communications, Marketing, or related field; and,
• Five (5) years’ experience in local government, non-profit administration, business administration, public administration, or related field; and, 
• Three (3) years’ experience in a management or supervisory capacity; and, 

• Any combination of related education, experience, certifications, and licenses that will result in a candidate successfully performing the essential functions of the job.

REQUIRED SKILLS/ABILITIES
An individual must be able to perform each essential duty satisfactorily. The list below represents the knowledge, skill, and/or ability to perform this job successfully:

• Knowledge of applicable Federal, State, and Local Government laws, ordinances, and regulations.
• Knowledge of project management principles, including the ability to review and recommend project improvements based on scope and budget.
• Knowledge of effective research-based strategies, theories, techniques, and methodologies. 
• Skilled in analyzing and researching, to interpret and understand policies, laws, and regulations, and to provide workable recommendations and solutions that maintain compliance.
• Skilled in critical thinking and complex problem solving; identifying problems and reviewing related information to develop and evaluate options and implement solutions. 
• Skilled at the intermediate level, working with applicable Microsoft Office 365 products, and other software systems to complete work.
• Skilled in establishing, building, and maintaining effective interpersonal relationships.
• Skilled in providing exceptional service to internal and external customers. 
• Ability to communicate clear and concise in a variety of circumstances using appropriate tone and appearance for the situation, and to listen intently to other points of view.
• Ability to perform all job duties in a manner that is consistent with the City of Denton’s core values.
• Ability to handle records and complex situations of a confidential nature. 
• Ability to remain apolitical while handing difficult and stressful situations with professional composure and confidentiality. 
• Ability to work independently and/or with team environment while handling multiple tasks and changing priorities with attention to detail. 
• Ability to support controversial positions, negotiation of sensitive issues and/or presentations with internal and external stakeholders. 
• Ability to motivate, mentor and train through direct and indirect influence.
• Ability to develop, understand, interpret, and apply laws, rules, regulations, policies, and procedures operations. 
• Ability to prepare budget documentation and to monitor expenditures to implement fiscal control and maintain budget compliance.

CONDITIONS OF EMPLOYMENT

• Must have and maintain a valid Class “C” Driver’s License and valid state required minimum automobile liability insurance prior to employment (must obtain Texas Class “C” driver’s license and state required minimum automobile liability insurance within 90 days of hire per state law)
• Must pass a drug test, driver’s license check, criminal history background check, employment history verification, and social security number verification.

SAFETY 

• Perform preventive maintenance on tools and equipment; ensure equipment is in safe operating condition.
• Follow established safety procedures and techniques to perform job duties, including lifting and climbing; operate tools and equipment according to established safety procedures.
• Promptly report unsafe conditions in the work area and/or any conditions that are not immediately correctable to the supervisor.

WORKING CONDITIONS/PHYSICAL REQUIREMENTS 

• Safety Sensitive (Subject to random drug testing): No.
• Tools/Equipment Used: Standard office equipment, including computer and peripherals. 
• Posture: Prolonged sitting and standing; occasional stooping, squatting, kneeling, bending, pushing/pulling, and twisting.
• Motion: Frequent repetitive hand motions, including keyboarding and use of mouse; occasional reaching.
• Lifting: Lifting and carrying (less than 15 pounds).
• Environment: Works in an office setting; occasionally requires irregular and/or prolonged hours.
• Travel: Travels to City of Denton buildings and professional meetings as required.
• Attendance: Regular and punctual attendance at the worksite is required for this position. Must be able to work after normal business hours, as needed. 
• Mental Demands: Maintains emotional control under stress; works with frequent interruptions.

CORE VALUES

• Inclusive
• Collaborative
• Service-Oriented
• Strategically Focused
• Fiscally Responsible

TOP TIER BENEFITS

• Medical, dental, and vision coverage in addition to life and disability insurance plans
• Employee Health Clinic 
• Paid Vacation Days and Paid Holidays
• Retirement Plan 

EEO STATEMENT 
The City of Denton is an equal opportunity employer. It is the City of Denton’s policy to prohibit discrimination and harassment of any type and to afford equal employment opportunities to employees and applicants without regard to any protected class, status, characteristic, or activity. All employment decisions, including decisions regarding recruitment, selection, hiring, compensation, benefits, training, advancement, discipline, discharge, and other terms, conditions, and privileges of employment are made without regard to any lawfully protected class, status, characteristic, or activity. 
  
This job description is not an employment agreement, contract agreement, or contract.  Management has the exclusive right to alter this job description at any time without notice.

Salary : $143,187 - $179,015