Licensing Clerk

Performs advanced secretarial and clerical work for the Occupational Licensing Division in connection with the duty to assist in processing Local Business Tax Receipts and Certificate of Use applications submitted by City of Doral businesses, professionals and vendors.This position is classified as a non-exempt, full-time position with a 40 hour work-week.

This position reports directly to the Chief Licensing Officer. Essential Functions:

• Assists with reviewing applications for compliance with applicable regulations.
• Enforces, explains, and interprets pertinent licensing requirements.
• Administers the Occupational License Program including the mailing of local business tax receipts and certificates of Use invoices and collects all accountable fees from applicants.
• Performs administrative work as needed to provide support to the department and ensure efficient organizational support.
• Processes a variety of new applications into the department, routes applications to appropriate department personnel, creates necessary files, records, and other clerical tasks based on department and city policies and procedures.
• Reviews applications for compliance.
• Verifies contractor licenses.
• Answers, screens, and resolves complex and sensitive customer service issues, either personally, by telephone or in writing.
• Files records and documents of customer service issues and resolutions.
• Assists with any research on problems and complaints regarding apparent business violations and compliance.
• Maintains high ethical, honesty and moral standards.
• Performs any other duties as assigned by the Chief Licensing Officer.

Additional Duties:

• Performs other related work as required.

• Must possess an Associate's degree or equivalent.
• Three (3) years of experience in the performance of general secretarial and clerical work in the finance field preferred.
• Must have a valid drivers license with an acceptable driving record. 

 
Knowledge, Skills and Abilities:

• Apply technical knowledge.
• Ability to detect deviations from regulations and standard practices.
• Ability to accept, receive and/or collect payments.
• Ability to use small office equipment, including copy machines or multi-line telephone systems.
• Ability to use computers for data entry.
• Ability to use computers for word processing and/or accounting purposes.
• Communicate clearly and concisely, both orally and in writing.
• Ability to get along with others and work effectively with the public and fellow workers.
• Ability to meet and deal with the public in an effective and courteous manner.
• Must be fluent in the English language. Ability to communicate in Spanish beneficial but not mandatory.
• Ability to perform multiple tasks.
• The minimum requirements may be waived by the City Manager.

Physical Requirements:

• Ability to work with the fingers, handle, perceive sound, kneel, lift/push objects, make rational decisions, reach, make repetitive movements with the hands, express ideas through speaking/talking and use visual acuity to perform activities such as viewing a computer terminal.
• Ability to exert up to 20 pounds of force occasionally, and/or up to 10 pounds of force to move objects.

Salary : $40,340 - $60,509