Management Analyst

Class Concept

Primary Focus

The City of Dublin, Ohio is uniquely located in Central Ohio and is the second largest City and employment center in the region next to Columbus, Ohio. Dublin is a highly innovative organization as demonstrated by numerous awards, including Best Suburb To Do Business for 10 years in a row and ranking as one of the Best Small Cities in the U.S. in 2022. Dublin has seen sustained growth and is anticipated to continue to do so.

Successful candidates must be highly interested in the profession of city management, possess at least a bachelor’s degree in a relevant field with interest in obtaining, actively pursuing, or having completed a Master’s Degree in Public Administration, or related field. Candidates must demonstrate a true desire to seek a career in local government. Some relevant experience and knowledge of public administration and of research principles, methods, practices, and techniques is preferred. This position provides a unique opportunity for candidates interested in local government to work with several departments and support different leaders in the organization. This position will alternate departments every two to three years to gain a well-rounded experience in local government operations.

This position provides support through special projects, policy research, addressing resident concerns, budget management, performance metric maintenance, and project coordination.

Given the nature of this classification’s duties/responsibilities, it has been designated as Exempt under the governing Fair Labor Standards Act regulations and, therefore, is not entitled to formal overtime compensation and/or formal compensatory time.

Supervisory Responsibilities
Supervises Administrative Support I and up to two interns.

Examples of Duties

Essential Functions

Manages and assists with multiple special projects both internally and externally focused.

Researches best practices and policies/programs to provide recommendations for revising existing and developing new programs and services.

Assists with management team staff retreats and the coordination of other senior leadership and management team priorities.

Tracks and reports on Operating and Capital Improvement Program budgets.

Serves as an Liaison for the City’s Performance Analytics / Data Platform (ClearPoint)

Facilitates and leads City wide initiatives.

Co-leads the planning and execution of the City’s Citizen U (Citizen Academy).

Attends all Council Meetings and manages an agenda mapping tool to guide planning for 2-3 months of Council meeting agendas.

Researches and replies to citizen inquires in writing, via phone and in person.

Serves as the Office of the City Manager liaison to special City initiatives and employee committees as needed.

Represents the Office of the City Manager at various internal and external meetings and functions.

Supervises the front desk administrative support I position and coordinates the staffing of the front desk function.

Performs other related duties as assigned.

Typical Qualifications

Minimum Qualifications
Bachelor’s Degree in relevant field (Master of Public Administration Degree preferred) and some relevant experience.

Knowledge of Public Administration, Municipal Finance, Budgeting, and Accounting principles, methods, practices, and research techniques.

Excellent verbal communication skills.

Special Requirements
Valid driver’s license.

Physical Requirements
Ability to move about the inside of an office space to access file cabinets and office equipment.

Constantly operate a computer and other office machinery, such as a copier, fax machine, mobile device, shredder, scanner, etc.

Must be able to remain in stationary position at workstation throughout scheduled workday.

Ability to exchange information with co-workers and citizens through use of email system, the telephone, and in-person interactions.

Ability to occasionally lift and move objects weighing up to 20 lbs.

Ability to move objects weighing over 20 lbs. with the help of equipment/devices, on an infrequent basis.

Ability to enter data into computer system in a sustained manner.

Other Requirements
Demonstration of the following established core values: Integrity, Respect, Communication, Teamwork, Accountability, Positive Attitude, and Dedication to Service.

Regular attendance, as governed by and in accordance with applicable rules, regulations, procedures and laws, is regarded as an essential requirement of this classification.

Compliance with training directives established by supervisory/managerial personnel.

Adherence to all applicable Federal and State safety laws, rules, and regulations and City safety policies/procedures.

Core Competencies

Action Oriented: Enjoys working hard; is action oriented and full of energy for the things he/she sees as challenging; not fearful of acting with a minimum of planning; seizes more opportunities than others.

Dealing with Ambiguity: Can effectively cope with change; can shift gears comfortably; can decide and act without having the total picture; isn’t upset when things are up in the air; doesn’t have to finish things before moving on; can comfortably handle risk and uncertainty.

Comfort around Higher Management: Can deal comfortably with more senior managers; can present to more senior managers without undue tension and nervousness; understands how senior managers think and work; can determine the best way to get things done with them by talking their language and responding to their needs; can craft approaches likely to be seen as appropriate and positive.

Interpersonal Savvy: Relates well to all kinds of people – up, down, and sideways, inside and outside the organization; builds appropriate rapport; builds constructive and effective relationships; uses diplomacy and tact; can diffuse even high-tension situations comfortably.

Learning on the Fly: Learns quickly when facing new problems; a relentless and versatile learner; open to change; analyzes both successes and failures for clues to improvement; experiments and will try anything to find solutions; enjoys the challenge of unfamiliar tasks; quickly grasps the essence and the underlying structure of anything.

Dealing with Paradox: Can act in ways that seem contradictory; is very flexible and adaptable when facing tough calls; can combine seeming opposites like being compassionately tough, stand up for self without trampling others, set strong but flexible standards; can act differently depending upon the situation; is seen as balanced despite the conflicting demands of the situation.

Planning: Accurately scopes out length and difficulty of tasks and projects; sets objectives and goals; breaks down work into the process steps; develops schedules and task/people assignments; anticipates and adjusts for problems and roadblocks; measures performance against goals; evaluates results.

Self-Development: Is personally committed to and actively works to continuously improve him/herself; understands that different situations and levels may call for different skills and approaches; works to deploy strengths; works on compensating for weakness and limits.

Time Management: Uses his/her time effectively and efficiently; values time; concentrates his/her efforts on the more important priorities; gets more done in less time than others; can attend to a broader range of activities.

Presentation Skills: Is effective in a variety of formal presentation settings: one-on-one, small and large groups, with peers, direct reports, and bosses; is effective both inside and outside the organization, on both cool data and hot and controversial topics; commands attention and can manage group process during the presentation; can change tactics midstream when something isn’t working.

Written Communication: Is able to write clearly and succinctly in a variety of communication settings and styles; can get messages across that have the desired effect.

The City of Dublin is committed to establishing and maintaining an inclusive and equitable community. We work to ensure equal opportunity for all applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, or other legally protected characteristics. We actively celebrate colleagues’ differences, support them through their careers with us, and prohibit discrimination and harassment. We strive to ensure equitable access to resources and opportunities that allow individuals and groups to feel safe, respected, motivated, and valued. Creating a culture of equity and belonging helps to ensure we meet the needs of all residents, visitors, and City of Dublin employees.